Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Matteson, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
795 reviews
5 stars
417
4 stars
209
3 stars
95
2 stars
35
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as helpful and courteous, while others were noted for being inattentive or unresponsive.
Store Cleanliness
Many customers appreciated the cleanliness and organization of the store, highlighting it as a positive aspect of their shopping experience.
Product Availability
Several reviews mentioned limited inventory in various departments, particularly in men's clothing and maternity items, leading to customer disappointment.
Sales and Promotions
Customers frequently commented on the good sales and promotions available, although some expressed frustration over coupon restrictions and pricing inconsistencies.
Photography Services
The photography service received mixed reviews, with some praising the staff's engagement and others criticizing the lack of attention to detail and long wait times.
- LTLinda ThomasNov 15, 20252.02 clerks enjoyed what was on their phone instead of waiting on me. It wasn't busy so they could have waited. They did not give me good attention.
- MCMaria CollierJul 29, 20254.0Very cordial staff members. Very neat store Thought that the sales prices could have been better, especially for clothing that will be out of season very soon. Late variety of clothing to choose from.
- SHShirley HatchJun 13, 20255.0Always helpful and courteous. Love the merchandise.
- SES EnnisJun 1, 20255.0Love this store. đ
- FAFree AmenSep 9, 20204.0Clean and organized. Sizes are very limited
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Matteson, IL?
JCPenney offers a wide range of products including kids', menâs, and womenâs apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does the JCPenney Matteson store offer any exclusive private brands?
Yes, the store offers exclusive private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What are the store hours for JCPenney in Matteson?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the JCPenney Matteson location provide curbside pickup?
Yes, JCPenney in Matteson offers curbside pickup for your convenience.
What payment methods are accepted at JCPenney Matteson?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney Matteson store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where is JCPenney located in Matteson, IL?
JCPenney is located at 4451 Promenade Way in the Lincoln Marketplace of Matteson, IL, 60443.
Can you shop for beauty products at JCPenney and nearby beauty salons?
Yes, shoppers can explore JCPenney's beauty department and visit the nearby Jcpenney Salon Matteson and Sephora inside JCPenney for additional beauty and spa services.
What nearby dining options are available when visiting JCPenney Matteson?
Nearby dining options include Auntie Anne's Pretzels, Pizza Hut Express, Starbucks, Subway, Philly Town, and Harold's Chicken Shack.
Are there other shopping options near JCPenney Matteson?
Yes, nearby stores include Target, Men's Wearhouse, Bath & Body Works, Claire's, Foot Locker, Carson's, and Party City Lincoln Mall for a variety of shopping needs.