Citi Trends

3.9
370 reviews

About

Clothing StoreFashion Accessories StoreBoys ClothingGirls ClothingMen's Big & Tall ClothingMen's Clothing StoreShoe StoreWomen's Clothing StorePlus Size Clothing StoreDiscount StoreCiti Trends
Citi Trends, located at 6315 N. 2nd St., Loves Park, IL is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Citi Trends
6315 N. 2nd St., Loves Park, IL
61111, United States

Hours

Reviews

3.9
370 reviews
5 stars
165
4 stars
86
3 stars
53
2 stars
33
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others, particularly management, are reported as rude and unprofessional.

Store Organization

The store is frequently described as messy and disorganized, with many customers expressing frustration over the lack of cleanliness and organization.

Product Selection

Customers noted a limited selection of sizes and styles, particularly in smaller sizes and for men's clothing, leading to disappointment.

Pricing

Many customers appreciate the low prices and good deals available, often highlighting the affordability of the clothing.

Shopping Experience

While some customers enjoy their shopping experience and find unique items, others report long wait times at checkout and a chaotic atmosphere.
  • CG
    Candace Garza
    Nov 22, 2025
    1.0
    Made it to store prior to closing and still had time i got in and she stated we close but how when its not 9 so she avoid service to customers to satisfy her closing process when in actually i should have been serviced or notified closing soon but if you open until 9 doors dont lock until 9 so you avoid customers to close early before time so yall lie about closing time
  • KW
    Keanna White
    Oct 27, 2025
    1.0
    The manager was very rude, in the middle of shopping she said I cannot have my purse on me that it had to go behind the counter. I put it behind the counter but felt uncomfortable because I had a good amount of cash in there, plus all of my other credentials. I started seeing other customers with their purses and questioned why they have their purses but I don’t have mine, she said it was policy and that she had to follow it. I said well I’m just uncomfortable having my purse back behind the counter with workers and cash in my purse her response was “well you shouldn’t have cash in your purse” excuse me??!! I’m shopping why wouldn’t I have money on me? After that I dropped my full basket and left, in the middle of that conversation she was very rude to another customer because he spoke to her while she was speaking to us. Said she was going to kick him out. I have shopped here many of times and have NEVER been treated this way. I felt targeted and that manager needs training in how to treat customers!! Very unsatisfactory
  • JP
    joe parson
    Aug 16, 2025
    5.0
    First time in shae was the associates name she was wonderful she let us know where everything was and truly make the experience great we will return…
  • EM
    Everlena Mergener
    May 8, 2021
    5.0
    Workers there were on there jobs. They were cleaning and disinfecting. Everyone had their mask on. Keep up the good work, I'll be back again.

Frequently Asked Questions About Citi Trends

What is Citi Trends and what products do they offer?

Citi Trends is a specialty value retailer offering apparel, accessories, and home trends at affordable prices, primarily serving African American and Latinx families.

Where is Citi Trends located in Loves Park, IL?

Citi Trends is located at 6315 N. 2nd St., in the Meadow Mart Center, Loves Park, IL 61111.