Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 20393 N Rand Rd.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
I shopped for my son at the Kildeer location and Tara was so helpful and friendly. The prices were great! I bought 2 pair of jeans and 2 shirts and my son loved them all. Nice selection and great prices.
DV
darlyn villamizar
Jul 25, 2025
1.0
It used to be one of my favorite brands, and I especially loved this store because of the service. Unfortunately, today I was shopping and didn’t realize that the items I was buying were final sale and couldn't be exchanged or returned. I picked the wrong size and went back to the store to exchange them for the correct one.
When I got to the register, I was told I couldn't return or exchange them… This was incredibly frustrating, especially because the cashier who sold me the items the first time was the STORE MANAGER, and she failed to inform me about the conditions of these items. In fact, the woman who initially assisted me told me that if the size wasn’t right, I could come back and exchange it (which is exactly what I did).
During my second visit, the manager “tried” to process the exchange, but according to the system, it wouldn’t allow it. As some sort of consolation, she told me all was not lost — that I could find someone to tailor the garment so I could wear it. CAN YOU BELIEVE THIS?
The point of this comment is that customers must be informed about purchase conditions, regardless of the price of the item. In the end, the service went from great to terrible — and the worst part is that the person who made the mistake of not informing me was the manager herself.
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Kildeer Village Square hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted for items purchased at Express Factory Outlet within 30 days. Items with special tags must have those tags attached for refunds or exchanges. Online or other Express store purchases are not eligible.
Where can I purchase Express gift cards?
Gift cards are available at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Factory Outlet hiring at the Kildeer location?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders at Express Factory Outlet in Kildeer?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What clothing sizes does Express Factory Outlet offer?
Sizes for women range from 00-14 and XS-XL, and men's sizes include XS-XXL, pant waist 28-38, length 30-34, and jackets 36S-44L.
What are the opening hours of Express Factory Outlet in Kildeer?
The store is open Monday to Saturday from 11:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What nearby clothing stores are close to Express Factory Outlet for comparison shopping?
Nearby clothing stores include Torrid, Sierra, Jos. A. Bank, Lands' End, and Nordstrom Rack, allowing customers to explore various styles and options in the Kildeer area.
Where can I find dining options near Express Factory Outlet in Kildeer?
You can visit nearby restaurants such as Brunch Cafe, Uncle Julio's Fine Mexican, Cooper's Hawk Winery and Restaurant, Roti Modern Mediterranean, Cafe Zupas, Nothing Bundt Cakes, and Chick-fil-A before or after shopping.
Are there nearby fitness and wellness services around Express Factory Outlet?
Yes, nearby fitness centers include Orangetheory Fitness and CYCLEBAR. For relaxation and beauty, Belle Palace Nail Spa and Belle Palace Nail Spa Kildeer are also close by.