Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Joliet, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,069 reviews
5 stars
565
4 stars
274
3 stars
135
2 stars
43
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, highlighting specific employees who provided excellent service.
Store Conditions
Several reviews mentioned issues with cleanliness and organization, with some stores appearing messy and understaffed.
Pricing Issues
Customers expressed frustration over inconsistent pricing and perceived high prices, particularly regarding sales and discounts.
Product Selection
While some customers appreciated the variety of merchandise, others noted a lack of stock and specific sizes, particularly in petite clothing.
Store Hours
Multiple reviews indicated confusion and frustration regarding the store's operating hours, with reports of early closures.
- JKjordan kleivoDec 7, 20251.0Made an appointment for 11:30 for family photos and there portrait studio and they made us wait 15 minutes because they weren’t prepared so one of the members of our group stepped away about 10 feet because we’re taking so long and offered no seating area and because we weren’t all standing together they took another family and continued to ignore our group. Terrible service never coming back. Do not come here ever
- LTLogan TorresSep 6, 20255.0Jc Penny is the greatest store I’ve ever been to
- JCJoseph CoyleAug 18, 20251.0715pm nobody at any registers sorry but you just lost a sale! They also have false advertising on their racks. I will not shop here until they get right! Thinking about no longer using my card either! 😡
- KBKatydid BugJul 27, 20254.0Good selection but prices could be better.
- JMJuanita MojicaSep 3, 20185.0Buenos especiales.
Frequently Asked Questions About JCPenney
What products and brands does JCPenney in Joliet, IL offer?
JCPenney offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the JCPenney Joliet store's hours of operation?
The JCPenney Joliet store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the JCPenney store in Joliet support curbside pickup and in-store shopping?
Yes, JCPenney in Joliet offers both curbside pickup and in-store shopping options for customer convenience.
Which payment methods are accepted at JCPenney Joliet?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is the JCPenney Joliet location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Are there any beauty services or stores near JCPenney in Joliet?
Yes, nearby is Sephora inside JCPenney for beauty products, Rani Thread Artist offering threading and hair removal services, Toe Heaven Nail Salon and Spa, and MasterCuts hair salon.
What nearby stores offer clothing options similar to JCPenney?
Near JCPenney, you can find clothing stores like Justice for children's clothing, Windsor Fashions and Chicago Code for women's fashion, Work 'N Gear for uniforms and general clothing, and PROTOCOL, Maurices, and Torrid offering women's clothing and accessories.
Are there any nearby dining options where customers can eat before or after shopping at JCPenney?
Yes, near JCPenney are places like Tilted Kilt Pub & Eatery for pub cuisine, Cinnabon bakery and coffee shop, and Boba Doze bubble tea and smoothie bar for quick refreshments.
Where is JCPenney located within Joliet, and how can I contact them?
JCPenney is located at 3340 Mall Loop Dr, Space 2, in the Louis Joliet Mall, Joliet, IL 60431. You can call them at +1 815-439-1400.
Does JCPenney have an app to facilitate shopping and orders?
Yes, JCPenney offers a shopping app available on the Apple App Store which provides shopping coupons, easy order placement, and access to deals.