JCPenney

4.3
218 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Jacksonville, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
901 W Morton, Jacksonville, IL
62650, United States

Hours

Reviews

4.3
218 reviews
5 stars
126
4 stars
54
3 stars
27
2 stars
5
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive shopping atmosphere.

Product Selection

While some customers appreciated the variety of items available, others noted a limited selection, particularly in men's clothing and larger sizes.

Pricing

Customers expressed mixed feelings about pricing, with some finding items to be expensive while others appreciated the good deals and sales.
  • TM
    TJ McClure
    Dec 24, 2025
    5.0
    They still got a Penny's in Jacksonville
  • RD
    Rayne D.
    Oct 27, 2019
    4.0
    The only thing that I tend to hold against JCpennys is the signage. Its often unclear, nothing is ever its sticker price, a symbol of the physical stores decline, but everything instead is attatched to a price guidesheet on top of the racks. Its a very minor complaint, but ia fairly annoying. Also they have some difficulties keeping stock for taller women and very thin lighter girls, but being outside of the standard I cannot look down on this too much. Store staff are very very nice.
  • JH
    Janet Humphrey
    May 17, 2018
    5.0
    Great bargains

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Jacksonville, IL offer?

JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in Jacksonville, IL?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.