Razny Jewelers

5.0
1592 reviews

About

Watch Store
Razny Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Razny Jewelers
1700 Green Bay Road, Highland Park, IL
60035, United States

Hours

Reviews

5.0
1,592 reviews
5 stars
1,580
4 stars
2
3 stars
0
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and attentive, with many specific mentions of individual employees like Kira, Brandon, and Marina.

Product Selection

The store is noted for its beautiful and diverse selection of jewelry and watches, with many customers expressing satisfaction with their purchases.

Welcoming Atmosphere

Reviewers highlighted the warm and inviting environment of the store, often mentioning the helpfulness of the security staff and the overall pleasant shopping experience.

Expertise and Guidance

Customers appreciated the staff's expertise in guiding them through their purchases, particularly for significant items like engagement rings and luxury watches.
  • SD
    Sophie Denning
    2 days ago
    5.0
    I love that Razny is a family-owned business because they honestly care about customer satisfaction. Taylor was super helpful and knowledgeable. She made me feel very comfortable and paid meticulous attention to detail throughout the process. Razny really is the best for making sure you are a happy customer.
  • AA
    Amir
    Dec 31, 2025
    5.0
    I had a great experience at Razny Jewelers, thanks largely to Kira. She showed me several Rolex watches and was incredibly patient throughout the entire process. She took the time to answer all my questions, explain differences between models, and never made me feel rushed or pressured. Her knowledge and professionalism really stood out, and she made what can be an intimidating purchase feel enjoyable and relaxed. I’d highly recommend asking for Kira if you’re visiting Razny.
  • CB
    Chris Bangit
    Dec 21, 2025
    5.0
    This was my first time ever purchasing jewelry for myself, and walking into a high-end store for the first time was honestly intimidating. I’m shopping for a timepiece to celebrate my 40th birthday, and after hearing so many negative stories online about authorized dealers, I wasn’t sure what to expect. Kira completely changed that for me. She made the entire experience easy, welcoming, and pressure-free. She took the time to explain the process, answered all of my questions, and made me feel comfortable every step of the way. I even came in with my wife and our two kids, and Kira went above and beyond by bringing out a small gift for them before we left — a thoughtful gesture that meant a lot to us and showed how much she genuinely cares about her clients. I’m incredibly excited about my future purchase and grateful for such a positive first experience. Kira was knowledgeable, patient, and genuinely sweet. I can’t recommend her and Razny Jewelers highly enough.
  • EB
    eric barden
    Dec 15, 2025
    5.0
    5-Star Review for Lina Kim at Razny Jewelers My First Rolex Purchase – An Unforgettable Experience at Razny Jewelers! I recently purchased my very first Rolex at Razny Jewelers, and I couldn’t be happier with the entire experience. As someone new to the world of luxury watches, I was a bit nervous walking in, but the team at Razny made it feel effortless and exciting from start to finish. The showroom is absolutely stunning – elegant, spacious, and filled with an impressive selection of Rolex timepieces. Lina was incredibly knowledgeable, patient, and genuinely passionate about helping me find the perfect model. She took the time to educate me on the details, history, and craftsmanship behind Rolex without any pressure, making me feel valued as a customer. What truly sets Razny Jewelers apart is their family-owned warmth combined with top-tier professionalism. Being an official Rolex retailer, I knew I was getting an authentic piece with full warranty and support. The presentation when I received my watch was flawless – beautifully boxed and with all the care you’d expect for such a milestone purchase. Razny Jewelers has earned a lifelong customer in me. If you’re considering a Rolex or any fine jewelry, I highly recommend them. Thank you to the entire team for making my first Rolex such a memorable and joyful moment! ⭐⭐⭐⭐⭐
  • WW
    Will
    Dec 14, 2025
    5.0
    My wife and I had a fantastic experience at Razny, and I wanted to share how positive and memorable our first Rolex purchase at Razny was. Special thanks to Brandon for his exceptional professionalism and attentive service throughout our journey. As first-time customers at Razny, we visited Razny around Labor Day, interested in Rolex watches. Brandon welcomed us warmly and let us try several models, including a newly arrived Land-Dweller on display. He took the time to understand our preferences, noting down our wish list, and was fully transparent with us about the wait process and how Rolex allocations work at authorized dealers. Based on our previous experiences, it's normal to expect some waiting, especially for popular models, as demand often exceeds supply. We appreciated that Brandon set realistic expectations and kept us informed at every step, never promising an exact timeframe but offering honest guidance. A month after our visit, Brandon texted to let us know that one of the watches we’d asked for might be available in the next couple of months. This proactive communication made the wait feel more personal and exciting. True to his word and to our great surprise, about three months after our initial visit, both my wife and I were able to purchase watches from our interest lists! The whole process was handled with excellent communication—Brandon called right away to let us know our watches were ready for pick up, making us feel valued and remembered. The pickup experience was just as impressive. Brandon didn’t overwhelm us with Rolex’s history since he knew it wasn’t our first time owning one. Instead, he focused on practical advice, like reminding us to secure the crown after adjusting the time to maintain waterproofing. He also patiently asked about our future interests and took notes, showing he cares about building long-term relationships. It was wonderful to observe how other first-time collectors were treated as well. I overheard another client picking up his first-ever Rolex, a Datejust, and saw the jeweler patiently explain every detail of the watch, from setting the time and date to how the EasyLink extension works, ensuring the client was comfortable and excited with his new piece. This reassured me that Razny is genuinely committed to supporting new Rolex owners and providing a welcoming, educational experience. Overall, even with the wait—which is normal for Rolex at any authorized dealer—we felt valued, respected, and well taken care of. We look forward to returning for our next Rolex, knowing that patience and trust lead to truly special moments. Thank you again to Brandon and the Razny team for making our experience so memorable!

Frequently Asked Questions About Razny Jewelers

What types of watches can I find at Razny Jewelers?

Razny Jewelers is an official retailer authorized to sell and maintain Rolex watches.

Where is Razny Jewelers located?

Razny Jewelers is located at 1700 Green Bay Road, Highland Park, IL 60035, USA.