Customers consistently praised the exceptional customer service provided by staff members, highlighting their attentiveness, knowledge, and friendliness.
Expertise
Many reviews noted the staff's extensive knowledge about watches and jewelry, which contributed to a positive shopping experience.
Welcoming Atmosphere
The store was frequently described as warm and welcoming, making customers feel comfortable and valued during their visits.
Efficient Service
Customers appreciated the quick and efficient service, particularly for repairs and adjustments, often completed at no charge.
Personalized Experience
Several reviews emphasized the personalized attention and care given by staff, making the shopping experience memorable and tailored to individual needs.
MK
Michael Klein
6 days ago
5.0
Both Lina and Michael have been phenomenal partners along my family’s timepiece journey. We just wrapped up a very special buying process for a landmark time in our lives And could not have been happier with the experience. This Echoed our first experience and in many ways out did it. We will be back for many more purchases around special times and otherwise, long into the future. Thank you for everything, Razny!
KD
Kim Dykstra
6 days ago
5.0
I had an exceptional experience with Taylor during my recent visit. From the moment I walked in she made me feel welcomed and comfortable. Her knowledge, patience, and attention to detail truly set her apart. She helped me find the perfect piece. Shopping here felt effortless and enjoyable thanks to Taylor. I couldn’t be happier. Five stars isn’t enough!
WK
Wes Khan
Nov 17, 2025
5.0
As a watch collector I always love the opportunity to get into a rolex AD, and I got a chance this weekend while my wife was shopping across the street. I was absolutely blown away by the hospitality and customer service I got from Brent. He is a true professional and his enthusiasm for what he sells was unlike anything I’ve seen from other ADs. He insisted I try on some of the watches they had on display and it absolutely made my day. All my future Rolex purchases will have to be with Brent!
CR
Cheryl R
Nov 13, 2025
5.0
Not only does Razny Jewelers have a gorgeous selection of jewelry and watches, their client services are phenomenal as well. I brought in many pieces to be appraised as well as repaired. Maria Zimmerman was very friendly, knowledgable and helpful. My appraisals were done by Todd Matten. His appraisals were the most detailed and thorough that I have ever seen before. Also, each appraisal was accompanied by a color photograph of each piece.
I highly recommend Razny Jewelers for their beautiful and unique jewelry as well as their client services!
AI
Aliaa Ibrahim
Nov 4, 2025
5.0
I first stopped by Razny simply to browse, not really expecting to find anything that would capture my interest. Over the course of several months, I had the pleasure of working with Brandon, and the experience could not have been better.
Brandon is exceptional: passionate, patient, and deeply knowledgeable about watches, yet always genuine and easygoing. He made every visit enjoyable and truly took the time to understand what I was looking for, ultimately helping me find something special to mark an important milestone in my life.
The service, professionalism, and warmth here are in a class of their own, unlike anything I have experienced at other jewelers or watch boutiques in Chicago, New York, or beyond. It is absolutely worth the trip.
What types of watches can I find at Razny Jewelers?
Razny Jewelers is an official retailer authorized to sell and maintain Rolex watches.
Where is Razny Jewelers located?
Razny Jewelers is located at 1700 Green Bay Road, Highland Park, IL 60035, USA.
What are the business hours for Razny Jewelers?
Razny Jewelers is open Tuesday through Saturday from 10:00 AM to 5:00 PM, with extended hours until 6:00 PM on Thursdays. The store is closed on Mondays and Sundays.
How can I contact Razny Jewelers by phone?
You can reach Razny Jewelers by phone at +1 847-432-5300.
Is Razny Jewelers currently open?
Razny Jewelers is currently open according to its standard business hours and is not closed for any special reasons.
What languages are spoken at Razny Jewelers?
English is the primary language spoken at Razny Jewelers.
What are some nearby places to visit when going to Razny Jewelers?
Nearby places include the Northern Trust bank and Jacquie Lewis Residential Luxury Sales for real estate services, which you might find convenient to visit before or after shopping at Razny Jewelers.
Are there any nearby healthcare services close to Razny Jewelers?
Yes, nearby healthcare services include Laccura Medical Spa, Joel Retsky, M.D., and Freedom Home Care, offering medical spa treatments and internal medicine services.
Can I find wellness and spa services near Razny Jewelers?
Yes, nearby wellness options include the Therapeutic Kneads massage center and the Perlis MedSpa and Wellness Center for a range of spa and therapeutic services.
What is the official website to learn more about Razny Jewelers and their offerings?
You can visit their official website at https://www.razny.com/ for more information on products and services.