Brand Certified
Bass Pro Shops
4.5(4016 reviews)
Certified by Bass Pro Shops • Mar 01, 2026
Business Details
6112 West Grand Ave, Gurnee, IL
60031, United States
Certified by Bass Pro Shops • Mar 01, 2026
(847) 856-1229
Certified by Bass Pro Shops • Mar 01, 2026
https://stores.basspro.com/us/il/gurnee/6112-west-grand-ave.html
Certified by Bass Pro Shops • Mar 01, 2026
About
Certified by Bass Pro Shops • Mar 01, 2026
Sporting Goods StoreFishing StoreCamping StoreGun ShopCanoe StoreKayak StoreClothing StoreBass Pro Shops
Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Gurnee Bass Pro Shops location now!
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Bass Pro Shops • Mar 01, 2026
Hours
Certified by Bass Pro Shops • Mar 01, 2026
Reviews
4.5
4,016 reviews
5 stars
2,803
4 stars
753
3 stars
212
2 stars
73
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for being dismissive or unresponsive.
Product Availability
Customers expressed frustration over items being out of stock or not available despite being listed online, leading to wasted trips.
Store Atmosphere
The store is generally well-received for its clean layout, fun atmosphere, and engaging features like the aquarium, making it a popular destination for families.
Gun Department Issues
Significant complaints regarding long wait times and poor service in the gun department, with customers often leaving without making purchases.
Staff Knowledge
Several reviews highlighted knowledgeable staff, particularly in the fishing and firearms departments, who provided valuable assistance and recommendations.
- TTTone13 days ago5.0A item i bought and my order was really messed up and thye could not find it thanks to Kim and Jonathan they got it all squared away i am so grateful to them for going the extra mile for me great customer service thank you 😊
- EEEliteServicesMidwest3 days ago5.0**** I want to recognize the exceptional service we’ve received from Tom S in the firearms department. As a female gun owner, feeling comfortable and respected is extremely important to me, and Tom consistently delivers a professional, knowledgeable, and welcoming experience. He has helped us with multiple firearm and accessory purchases, always taking the time to answer questions and make sure we feel confident in our decisions. Employees like Tom are what make Bass Pro Shops stand out. We truly appreciate the outstanding customer service and look forward to continuing to shop here. ****excellent employee, disappointing and rude management ‼️****
- RCRegin ChristyFeb 12, 20261.0BEING A LOYAL CUSTOMER, THEY DO NOT PROVIDE THE BEST SERVICES ! I WAS TOLD ON THE PHONE TO COME AND PIC UP MY STUFF AND WHEN I REACHED HERE ALL THE WAY FROM CHICAGO THEY SAID WE CANNOT GIVE IT TO YOU NOW YOU HAVE TO COME AFTER 30 MINS WHEREAS I HAD TO DROP SOMEONE AT THE AIRPORT AND I WAS THERE LATER THAN THE TIME PROVIDED TO ME STILL THEY DID NOT HAVE MY PARCEL READY AND THEN I WENT BACK TO CHICAGO AND CALLED THEM AGAIN AND ASKED WHAT TIME CAN I COME IN THEY SAID WE CLOSE AT 8:00pm I WAS THERE BACK AT 7:55pm AND I WAS TOLD YOU CANNOT GET THIS AND THEY RECON THAT THE PHONE NUMBER I CALLED WAS NOT EVEN THEIR NUMBER AND I CALLED THE SAME NUMBER IN FRONT OF THEM AND IT RANG ! BUT THE CONCLUSION IS I WAS STILL NOT GIVEN MY ORDER ! VERY SAD THIS TIME WITH THE SERVICE PROVIDED SPECIALLY TO A LOYAL CUSTOMER ! THANK YOU BASS PRO
- LKLinda KoyFeb 7, 20261.0I recently purchased 2 heavy shirts from Bass Pro and I was very excited to receive them especially since they were on sale. I just received notification that both were our of stock and my account would not be charged. Within an hour, I saw the same shirts being advertised with all sizes available. Hmm.
- DSDirk SterlingJan 31, 20265.0Always a fun experience. The large aquarium is wonderful and always leave with more than I came for lol.
Frequently Asked Questions About Bass Pro Shops
What types of outdoor gear and brands can I find at Bass Pro Shops in Gurnee?
Bass Pro Shops in Gurnee offers a huge selection of gear for hunting, fishing, and camping from top brands including Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, and Ascend.
What are the store hours for Bass Pro Shops in Gurnee?
Bass Pro Shops in Gurnee is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Bass Pro Shops in Gurnee offer in-store or curbside pickup?
Yes, Bass Pro Shops offers both in-store pickup and curbside pickup services for your convenience.
What kinds of clothing and footwear are available at Bass Pro Shops in Gurnee?
The store carries an excellent selection of clothing, shoes, and boots for men, women, and children from popular outdoor brands.
What payment options are accepted at Bass Pro Shops Gurnee?
Bass Pro Shops accepts a variety of payment options including American Express, Visa, MasterCard, Discover, Diners Club, cash, checks, Apple Pay, Android Pay, Samsung Pay, Contactless Payments, and Travelers Checks.
Does Bass Pro Shops in Gurnee provide facilities for people with disabilities?
Yes, the store has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
Are there any nearby stores where I can shop for shoes after visiting Bass Pro Shops?
Yes, nearby shoe stores include Saucony, Crocs, Boot Barn, Champs Sports, adidas Outlet, The Athlete's Foot, and Off Broadway Shoe Warehouse, providing a variety of footwear options.
If I want to practice shooting sports, is there a facility near Bass Pro Shops in Gurnee?
Yes, Gurnee Pistol Academy is a nearby educational facility where you can practice shooting sports.
What nearby dining options are available after shopping at Bass Pro Shops Gurnee?
Charleys Philly Steaks, a cheesesteak restaurant, is located nearby and is a great place to grab a meal after your visit.
How can nearby mobile phone stores help when shopping at Bass Pro Shops Gurnee?
Nearby mobile phone stores like T-Mobile Experience Store, AT&T, iTech iPhone Repairs, and iGeek Repairs & Accessories can assist with phone accessories or repairs, complementing your outdoor gear shopping experience.
Brand Certified Facts from Bass Pro Shops
Bass Pro Shops partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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