Business Details
About
Sporting Goods StoreFishing StoreCamping StoreGun ShopCanoe StoreKayak StoreClothing Store
Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Gurnee Bass Pro Shops location now!
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
4,022 reviews
5 stars
2,810
4 stars
754
3 stars
215
2 stars
71
1 star
172
What are people saying?
AI-generated from recent customer reviews
Store Atmosphere
Customers appreciate the beautiful and clean store environment, with organized aisles and a unique aquarium.
Product Selection
The store offers a wide variety of outdoor gear, but some customers noted issues with stock availability, particularly in the gun and fishing sections.
Customer Service
While many reviews highlight friendly and knowledgeable staff, there are significant complaints about understaffing and slow service, especially at the gun counter.
Specialty Departments
The fishing department received positive feedback for knowledgeable staff, while the gun department faced criticism for poor service and lack of assistance.
Overall Experience
Many customers enjoy visiting the store for its outdoor offerings and family-friendly atmosphere, but some express frustration with service and product availability.
- TCTOTI CAMPBELL4 days ago5.0Good place to purchase your outdoor needs no matter what it maybe. Good prices, Good staff who are helpful and quality products! Good ambient atmosphere!
- SZSalman ZahidNov 17, 20255.0I always have an excellent experience whenever I work with Bill at Bass Pro. His knowledge of firearms is outstanding—he explains everything clearly, gives honest guidance, and really knows his stuff. On top of that, his customer service is exceptional. He’s patient, friendly, and always makes sure I’m taken care of in the best way possible. I’m truly happy every time I get to deal with Bill. He consistently goes above and beyond, and it’s clear he cares about his customers. Bass Pro is lucky to have him! Highly recommended.
- D7deathgirl 767Nov 14, 20255.0If there's anything that you want in the sporting world , oh , my is this the place to go. I wish they had a location near me in Indiana.But i'm so glad that I stopped here. The fish tanks are really beautiful. So many items, I could have spent hours in this store. The staff was absolutely delightful and helps me with my questions and finding me the shoes that I needed.
- SBS BNov 9, 20251.0Really disappointed with our Bass Pro Shops Santa photo experience this year. We were 15 minutes early for our photo, but Santa was on break — no big deal, we waited. I overheard the manager tell the team they could take more than one photo (you just get one free print), which sounded great. But when it was our turn, the photographer only snapped one quick picture — didn’t even check if my daughter was smiling. For context, my 4-year-old takes a minute to warm up to Santa, so one rushed photo doesn’t cut it. When I politely mentioned it, the staffer’s response was, “It’s a free photo.” Well, no kidding — but that doesn’t excuse the rudeness or ignoring what the manager just said. I’m very pregnant and was starting to feel nauseous, so when customer service asked if we wanted to retake it, I declined — I just wanted to share my feedback. After years of loving this tradition, I’m not sure we’ll be back. It’s not worth the effort just to be treated like that. We’ll stick with paid photos with Black Santa in a few weeks instead — always such a kind and patient experience.
- MNMikhail NovozhilovNov 7, 20251.0Very rude and dismissive. My cocking string broke on my crossbow. After coming in that day (Sunday) to get it looked at I had to wait for someone and no one was able to help me. Calling again on Monday I had to speak to Tom who wasn't available until Wednesday. Why do you only have one guy who can help with this? I came here on Friday, Tom barely looked at my crossbow and told me they didn’t have that part. With the sense of his dismissive attitude and the stores general persona of “we can’t help you with anything unless you’re spending an egregious amount of money” persona I left. He didn’t guide me in any direction, the name of the part, where to get it etc. You guys disgust me with your money first attitude. Not even selling the part is also extremely frustrating. Because now the one time I am able to go hunting I can’t.
Frequently Asked Questions About Bass Pro Shops
What types of outdoor gear and brands can I find at Bass Pro Shops in Gurnee?
Bass Pro Shops in Gurnee offers a huge selection of gear for hunting, fishing, and camping from top brands including Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, and Ascend.
What are the store hours for Bass Pro Shops in Gurnee?
Bass Pro Shops in Gurnee is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Bass Pro Shops in Gurnee offer in-store or curbside pickup?
Yes, Bass Pro Shops offers both in-store pickup and curbside pickup services for your convenience.
What kinds of clothing and footwear are available at Bass Pro Shops in Gurnee?
The store carries an excellent selection of clothing, shoes, and boots for men, women, and children from popular outdoor brands.
What payment options are accepted at Bass Pro Shops Gurnee?
Bass Pro Shops accepts a variety of payment options including American Express, Visa, MasterCard, Discover, Diners Club, cash, checks, Apple Pay, Android Pay, Samsung Pay, Contactless Payments, and Travelers Checks.
Does Bass Pro Shops in Gurnee provide facilities for people with disabilities?
Yes, the store has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
Are there any nearby stores where I can shop for shoes after visiting Bass Pro Shops?
Yes, nearby shoe stores include Saucony, Crocs, Boot Barn, Champs Sports, adidas Outlet, The Athlete's Foot, and Off Broadway Shoe Warehouse, providing a variety of footwear options.
If I want to practice shooting sports, is there a facility near Bass Pro Shops in Gurnee?
Yes, Gurnee Pistol Academy is a nearby educational facility where you can practice shooting sports.
What nearby dining options are available after shopping at Bass Pro Shops Gurnee?
Charleys Philly Steaks, a cheesesteak restaurant, is located nearby and is a great place to grab a meal after your visit.
How can nearby mobile phone stores help when shopping at Bass Pro Shops Gurnee?
Nearby mobile phone stores like T-Mobile Experience Store, AT&T, iTech iPhone Repairs, and iGeek Repairs & Accessories can assist with phone accessories or repairs, complementing your outdoor gear shopping experience.