Brand Certified
The LEGO® Store Gurnee Mills
4.7(420 reviews)
Certified by The LEGO® Store Gurnee Mills • Mar 01, 2026
Business Details
6170 Grand Ave, Gurnee, IL
60031, United States
Certified by The LEGO® Store Gurnee Mills • Mar 01, 2026
(847) 780-2637
Certified by The LEGO® Store Gurnee Mills • Mar 01, 2026
https://www.lego.com/en-us/stores/store/gurnee-mills?utm_source=ExtNet&utm_medium=Yext
Certified by The LEGO® Store Gurnee Mills • Mar 01, 2026
About
Certified by The LEGO® Store Gurnee Mills • Mar 01, 2026
Toy StoreToysLEGO Company Limited
The LEGO® Store Gurnee Mills brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by The LEGO® Store Gurnee Mills • Mar 01, 2026
Hours
Certified by The LEGO® Store Gurnee Mills • Mar 01, 2026
Reviews
4.7
420 reviews
5 stars
343
4 stars
61
3 stars6
2 stars5
1 star5
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, enhancing their shopping experience.
Store Experience
The store is noted for its cleanliness, organization, and enjoyable atmosphere, making it a fun place for families and LEGO enthusiasts.
Product Availability
Many reviews highlighted the wide selection of LEGO sets available, including hard-to-find items and unique discounted collections.
Customer Service Issues
Some customers experienced issues with gift card transactions and felt that the store could improve its problem-solving capabilities on-site.
- BKBre KFeb 16, 20265.0I went here for the first time this week. I loved it here so much. The employee, I think his name is Jeremy, made my day. He was very understanding and accepting of me. I think he noticed my sound cancelling headphones because I was a bit overstimulated in there. He has a very positive attitude & even gave me stickers! I would go back to buy Legos from him. He has such a great kindness about him. I hope he gets a raise and promoted. He is very good at his job. He made me feel safe at a store that had a lot of people shopping in it. He made the whole Lego trip so much better. And he helped me sign up for rewards. I hope you have a good day Jeremy. I hope that is your name. (He has dark hair and glasses and a positive attitude. In case anyone is wondering more characteristics about him.)
- VLVictoria Reyes Barone LightFeb 3, 20265.0Wer mag es nicht von den Kids
- SLSusan LoliparioFeb 1, 20265.0Bricks on bricks on bricks oh my. Family loved it a must see.
- KMKenneth MoranJan 17, 20264.0Was really cool. Son loved it.
- CCcdoza20Jan 10, 20265.0Luis at the Gurnee Mills LEGO Store made our visit such a great experience. We had called ahead to reserve the big Jurassic Park T Rex Skeleton set, and everything about that process was smooth and easy. When we got there, Luis was incredibly kind, and you could genuinely feel how excited he was for us to build the set. We wanted to walk around the store for a bit, and he made sure we could do that without any stress while still keeping checkout simple. I mentioned that it was my birthday, and he let us know that because of the occasion we could build a free minifigure, which made the visit even better. Overall, it was an awesome experience!
Frequently Asked Questions About The LEGO® Store Gurnee Mills
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
Brand Certified Facts from The LEGO® Store Gurnee Mills
The LEGO® Store Gurnee Mills partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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