Brand Certified
DSW Designer Shoe Warehouse
4.2(323 reviews)
Certified by DSW Designer Shoe Warehouse • May 03, 2026
Business Details
6971 Grand Ave., Gurnee, IL
60031, United States
Certified by DSW Designer Shoe Warehouse • May 03, 2026
(847) 693-4954
Certified by DSW Designer Shoe Warehouse • May 03, 2026
https://stores.dsw.com/usa/il/gurnee/dsw-designer-shoe-warehouse-gurnee-town-center.html
Certified by DSW Designer Shoe Warehouse • May 03, 2026
About
Certified by DSW Designer Shoe Warehouse • May 03, 2026
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by DSW Designer Shoe Warehouse • May 03, 2026
Hours
Certified by DSW Designer Shoe Warehouse • May 03, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
4.2
323 reviews
5 stars
163
4 stars
101
3 stars
37
2 stars
9
1 star
13
- DKDivya KwatraApr 6, 20261.0The staff spoke to us very rudely and were clearly not welcoming toward kids, which made the visit uncomfortable. We were even asked to clean up items we had already selected for purchase, which felt inappropriate. What was most upsetting was that my daughter’s personal shoes and the shoes my mom was about to buy were moved and placed in the store aisle without any care. When we raised concerns, the associates were unhelpful, and one staff member was especially rude and didn’t even apologize. It honestly felt like the staff was uninterested in helping customers at all. Are employees there just to walk around without assisting? This experience was disappointing and far below the level of customer service expected. I hope you take this feedback seriously and work on improving staff behavior and customer care.
- TPTwinkle PopliApr 5, 20261.0Terrible Service - Rude Staff and Lack of Respect "I visited this DSW on April 5th around 5:45 PM with my family. Despite spending over $300 , the service was appalling. A male associate was incredibly rude, taking away shoes my mother had already selected and, even worse, putting away my niece’s personal shoes she wore into the store. We had to search the entire store to find her shoes with zero apology from him. Later, a female associate spoke to us in a very condescending tone regarding some packaging from dolls we purchased. Even after we cleaned it up, she remained combative. The store only had two other customers, so there was no excuse for this level of rudeness. We’ve always come here for the variety, but after being treated like a nuisance rather than a customer, we won’t be returning."
- BCBeverly CooperMar 13, 20265.0Best shoe store in AMERICA!
- JMJill MikulskjFeb 3, 20265.0Clean, organized and tons of choices to pick from. Staff is kind and knowledgeable
- PDPatrick DalyJan 7, 20264.0The managers were courteous and helpful They ensured that all of our questions were answered.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of shoes and brands can I find at DSW Designer Shoe Warehouse in Gurnee?
DSW in Gurnee offers over 25,000 pairs of designer shoes for men and women, including brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.
Does DSW Designer Shoe Warehouse in Gurnee provide delivery services?
No, delivery is not offered at this location, but in-store pickup is available.
What are the store hours for DSW Designer Shoe Warehouse in Gurnee?
DSW Gurnee is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options are accepted at DSW Designer Shoe Warehouse in Gurnee?
They accept American Express, Discover, MasterCard, Visa, cash, and mobile payment options including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
What services are available at DSW Designer Shoe Warehouse in Gurnee?
They offer in-store pickup, shoe donation, and shoe repair services.
Is there a rewards program available at DSW in Gurnee?
Yes, DSW offers a free Rewards program that provides certificates, special offers, and other perks to members.
Where is DSW Designer Shoe Warehouse located in Gurnee?
DSW is located at 6971 Grand Ave., inside Gurnee Town Center, Gurnee, IL 60031.
What nearby stores can I visit while shopping at DSW Gurnee?
Nearby stores include Pier 1 Imports for home goods, Bath & Body Works for beauty supplies, Men's Wearhouse for clothing, and Avenue for women's fashion.
Are there dining options near DSW in Gurnee?
Yes, nearby dining options include Starbucks for coffee, Giordano's Pizza for Italian food, Panda Express for Chinese cuisine, and Nothing Bundt Cakes for desserts.
Which nearby services could be convenient before or after visiting DSW Gurnee?
You can visit Salon Bliss for beauty services, uBreakiFix for electronics repair, or Club Pilates if you want to fit in a workout session nearby.
Brand Certified Facts from DSW Designer Shoe Warehouse
This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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