Primark

3.0
10 reviews

About

Clothing StorePrimark

Location

Primark
6170 W Grand Ave, Gurnee, Gurnee, IL, IL
60031, United States

Hours

Reviews

3.0
10 reviews
5 stars
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4
  • NN
    Nick
    1 day ago
    4.0
    Nice clean store with some quality licensed stuff (Disney, stranger things, NFL, NBA). Everything in the store is pretty reasonably priced.
  • SM
    Staci Mullett
    Jan 3, 2026
    1.0
    Honestly I was very excited about this place till I encountered their terrible store return policy. I needed to exchange a pair of boots since they were a size too small. I found out they are unable to exchange or return without a receipt. No where besides in small print on the register and receipt does it say this. I’m truly disappointed as I was very excited for this store however since the poor customer service that I received at this store I am not sure I want to go back. The manager was super unhelpful and did absolutely nothing to help the situation. I am unsure how a store can be ran with this type of return policy, it is terribly frustrating.
  • EE
    elcascas
    Dec 26, 2025
    4.0
    Big store with variety of clothes and good prices.
  • LQ
    luis quinones
    Dec 26, 2025
    1.0
    Today went to this store to try and exchange clothes that I bought as a Christmas gift I did loose my receipt but I'm not asking for my money to be returned I just want an exchange for different size tags are still on the product but I was told no cause they cant look it up I understand needing a receipt for money back but all I'm asking is for an exchange what company now a days won't exchange with out a receipt or is not able to look up a purchase I was told the system they use is to old for that this was my first time shopping here and will be my last and I also will try to divert others from shopping here as well
  • SS
    S I S
    Dec 5, 2025
    1.0
    I wouldn’t give them your money. I went to purchase something and it rang up $2 more than what was on the tag and they didn’t want to honor it and had to get a manager. I said never mind I don’t want it. They are rude and don’t honor prices. I know it’s was only $2 but it was the principal. They should gone by the tag price. I will NEVER go back there again!!!