Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
276 reviews
5 stars
156
4 stars
59
3 stars
31
2 stars
12
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Selection Variety
The store offers a large selection of shoes for various styles and needs, although some customers noted limitations in specific sizes and widths.
Pricing Issues
Several reviews mentioned that prices are perceived as high, with some customers feeling frustrated by coupon restrictions and perceived bait-and-switch tactics.
Store Organization
Customers appreciated the cleanliness and organization of the store, making for a pleasant shopping experience.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor customer service and issues with returns or exchanges.
- LMlinda mullenOct 24, 20254.0Needed water resistant or proof shoes/boat for upcoming trip
- AFAnthony FanellaSep 27, 20255.0Nice location. The inside is a little chaotic. It is separated by brand, not necessarily gender. Mens and womens will be mixed in together. Friendly staff. Good deals if you download their app.
- MBMaria BSep 18, 20255.0So happy with the large selection available in store and the great customer service. Shout out to Sophia who helped me with an exchange yesterday. She was so friendly, unbelievably helpful and so knowledgeable about the products and services. A HUGe asset to that store.
- JRJennifer ReillySep 3, 20251.0Why send out a birthday coupon if you’re not going to allow it if it’s three days late.. no one can make accommodations to help anyone? Are we not in the Fox Valley. Which use to be the farm area. Threw away the coupon that the business spent money to send to me in their garbage at their store so they have to pay someone to take it out of their store and they had to pay to send it to me. Mm nobody will think about that..
- CTCraig TaylorAug 20, 20254.0For the most part, this was a good experience, if you don't blame them for not carrying much of my shoe size. I am unhappy with the shoe industry that they do not stock under size 8. Stupid. Anyway, clerks were helpful, but not creative. When there were no shoes my size in the one I wanted, they just stood there and looked at me instead of offering an alternative. Reactive, not proactive.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of shoes and brands does DSW Designer Shoe Warehouse in Geneva offer?
DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.
What are the store hours for DSW Designer Shoe Warehouse in Geneva?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery services?
DSW offers in-store pickup but does not offer delivery services.
Can I pay with credit cards and mobile payment options at DSW in Geneva?
Yes, DSW accepts American Express, Discover, Mastercard, Visa, as well as mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does the DSW location in Geneva have self-checkout available?
Yes, self-checkout is now available at this DSW location.
What types of products besides shoes can I find at this DSW store?
Besides shoes, DSW offers boots, handbags, and jewelry.
Are there shoe repair services available at DSW Designer Shoe Warehouse in Geneva?
Yes, the store offers shoe repair services along with shoe donation and self-checkout options.
Is there a rewards program I can join at DSW?
Yes, DSW has a free rewards program called DSW Rewards that offers perks like certificates and special offers to members.
Which nearby stores can I visit along with DSW at the Shoppes at Geneva Commons?
Nearby stores include HomeGoods for home goods and furniture, hhgregg for appliances and electronics, and Pure Hockey for sporting goods, making it convenient to shop for a variety of needs in one area.
Are there other shoe stores close to DSW Designer Shoe Warehouse in Geneva?
Yes, nearby shoe stores include Chacos, Saucony, and Tilly's, offering more options if you're looking for different styles or brands.
What other attractions or stores nearby could I visit before or after shopping at DSW?
You might enjoy visiting The Fresh Market for groceries, Bath & Body Works for beauty products, or Victoria’s Secret & PINK for lingerie and clothing, all located nearby for a well-rounded shopping experience.