Brand Certified
JCPenney
4.1(1158 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
245 Saint Clair Square, Fairview Heights, IL
62208, United States
Certified by JCPenney • Mar 01, 2026
(618) 632-2300
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/il/fairviewheights/clothing-stores-fairviewheights-il-1443.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fairview Heights, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,158 reviews
5 stars
584
4 stars
304
3 stars
169
2 stars
35
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff were mixed; some praised helpful and friendly service, while others reported rude or unhelpful interactions.
Product Availability
Customers appreciated the variety of products and sales, but some expressed disappointment in the lack of specific items or sizes.
Store Condition
The store was generally reported as clean, but there were complaints about disorganization and issues with checkout efficiency.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding returns and pricing discrepancies.
- LLLoriJan 31, 20265.0They had Bear Paw bath rugs that were beautiful for a great price.
- KRkevin rogersDec 30, 20255.0GOT IN GOT OUT NICE DISCOUNT
- KGKevin GregoryDec 29, 20254.0My mom's favorite spot to get almost everything lol...
- EYEssex YoungDec 15, 20255.0Staff is very helpful and professional. Lots of bargains and quality products.
- VBVerleen BollmeierDec 15, 20254.0Good, except only one checkout
Frequently Asked Questions About JCPenney
What are the operating hours of the JCPenney store in Fairview Heights, IL?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the JCPenney Fairview Heights store located?
It is located at 245 Saint Clair Square, Fairview Heights, IL 62208, inside St Clair Square mall.
What product categories does JCPenney Fairview Heights offer?
They offer apparel and footwear for kids, men, and women, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney Fairview Heights provide curbside pickup and in-store shopping?
Yes, the store offers both curbside pickup and in-store shopping for customer convenience.
What payment methods are accepted at JCPenney Fairview Heights?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney store in Fairview Heights wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there public restrooms available at JCPenney Fairview Heights?
Yes, the store has public restrooms for customers.
Which nearby shops can I visit for beauty products besides JCPenney in Fairview Heights?
You can visit Sephora inside JCPenney and Bath & Body Works nearby for a variety of beauty and cosmetic supplies.
Where can I grab a coffee near JCPenney in Fairview Heights?
Nearby coffee shops include Gloria Jean's Coffees and Starbucks, perfect for a drink before or after your shopping trip.
What other clothing stores are close to JCPenney in Fairview Heights?
Nearby clothing stores include PacSun, Windsor Fashions, Express, and Pink, offering a range of styles and apparel options.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website