Citi Trends, located at 17-B Plaza Drive, Fairview Heights, IL is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor management, while a few mention friendly and helpful employees.
Store Hours
Multiple customers reported issues with the store not opening or closing on time, leading to frustration.
Product Quality
Customers appreciate the variety and affordability of clothing, but there are complaints about the quality of certain items, particularly children's products.
Store Cleanliness
Several reviews mention that the store is cluttered and not clean, which detracts from the shopping experience.
EG
Eric Gordon
4 days ago
5.0
Great wonderful deals.City Trends sits tucked between a tattoo parlour and a vegan donut joint, all smoked glass and copper rails that catch the streetlight just right. First time I pushed through that door, rain was spitting sideways and my gut was already growling threats. I'd woken with this low rumble—like thunder in my intestines—and by noon it escalated into full-blown war. Explosive diarrhea, the kind that doesn't negotiate. Hernia stabbing left, hemorrhoids flaring right, dignity somewhere down the drain. I duck inside figuring at least I'll hide for five minutes. Turns out they've got a fitting room the size of a chapel—mirrors floor to ceiling, soft amber bulbs that wash your shame away. And every single piece? Dead on size. No squeezing, no swearing at zippers, no folding yourself origami-style just to breathe. Jackets hang like they were stitched for my shoulders, trousers skim the hernia bulge without pressing, shirts drape loose enough my bum doesn't feel like a traffic cone. Prices? Mad gentle—like, ‘why hasn't every chain caught up' gentle. Thirty quid for merino wool that smells of pine after a wash. Then the belly hits critical. I ask—voice cracking—if they've got a loo. Barista-slash-sales guy points me through a velvet curtain into what I swear is the nicest toilet downtown. Matte black tiles warm under bare feet, seat heats like a hug, bidet shoots a polite jet that's somehow both doctor-level and pampering. Fresh linen scent, not bleach. Low-hanging ferns, speaker piping Nina Simone at whisper volume. I'm in there three hours flat—pants at ankles, sweat cooling, hernia quiet for once—yet nobody knocks, nobody sighs. When I finally hobble out, cheeks pink from heat and relief, there's a paper cup of ginger tea waiting. No questions. Left carrying three tops, two pairs of joggers, and this weird belief that somewhere, fashion gods still care about us mortals with guts that betray. If your insides plot mutiny, your wallet's thin, and your arse is a medical crime scene—City Trends won't judge. Just fit, forgive, and let you walk out looking like tomorrow's already yours.
KR
Kirsten Ramsey
Dec 20, 2025
1.0
The store opens up at 9am and I show up at 9:48am and the doors are locked. So I wonder how long they are going to be locked when they are supposed to be unlocked during business hours.
AA
Adorable83
Dec 16, 2025
1.0
Why is this Citi Trends taking up rental space? They are rude, the store is never opened on time and they close before the scheduled time. Trashy workers with poor attitudes. I stopped visiting this location for other reasons I didn't mention. I would rather drive to the STL vs this location. I even have better luck at the Cahokia store as well. The building manager needs to cut the lease! You are there to be a business and service remember your jobs depends on the services that you ALL are providing. DO BETTER!
UL
Unique Lask
Dec 5, 2025
1.0
Came at 6 on a Friday night and the doors were locked when they don’t close until 9 occurring to the door
What is Citi Trends and what products do they offer?
Citi Trends is a specialty value retailer of apparel, accessories, and home trends primarily for African American and Latinx families in the US, offering clothing and fashion at affordable prices.
Where is the Citi Trends store in Fairview Heights located?
Citi Trends is located at 17-B Plaza Drive, Fairview Heights, IL 62208, inside the Marketplace Shopping Center.
What are the regular store hours for Citi Trends in Fairview Heights?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Citi Trends open on Christmas Day?
No, the store is closed on Christmas Day (December 25th).
What payment options does Citi Trends accept at this location?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
How can customers contact Citi Trends in Fairview Heights?
You can contact the store by phone at +1 618-476-0200 or email info@cititrends.com.
Where can I find more information about Citi Trends online?
More information is available on their website at https://locations.cititrends.com/il/fairview-heights/17-b-plaza-drive.html and their main site at https://cititrends.com.
Which nearby stores can I visit along with Citi Trends in the Marketplace Shopping Center?
Nearby stores include Golf Galaxy for golf equipment, David's Bridal for women's formal wear, Dollar Tree for discount goods, and Verizon Wireless for mobile phones.
Are there any nearby hotels where I can stay when visiting Citi Trends?
Yes, nearby hotels include Fairfield Inn St. Louis Fairview Heights, Wingate by Wyndham Fairview Heights, Best Western St. Louis Fairview Heights, and Hampton by Hilton.
What dining options are available near Citi Trends?
Nearby dining options include Amore's Italian Restaurant and Royal Palm Mediterranean Cuisine, offering Italian and Mediterranean dishes respectively.