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Citi Trends

4.0
(328 reviews)

Business Details

17-B Plaza Drive, Fairview Heights, IL
62208, United States
(618) 476-0200

About

Clothing StoreFashion Accessories StoreBoys ClothingGirls ClothingMen's Big & Tall ClothingMen's Clothing StoreShoe StoreWomen's Clothing StorePlus Size Clothing StoreDiscount StoreCiti Trends
Citi Trends, located at 17-B Plaza Drive, Fairview Heights, IL is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.

Details

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  • Accepts checksAvailable

Location

Citi Trends
17-B Plaza Drive, Fairview Heights, IL
62208, United States

Hours

Reviews

4.0
328 reviews
5 stars
179
4 stars
61
3 stars
36
2 stars
20
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Customers frequently reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service quality.

Store Cleanliness

Several reviews mentioned that the store was dirty and cluttered, contributing to a negative shopping experience.

Management Concerns

There were complaints about management, including inconsistent opening hours and a lack of effective leadership, leading to a decline in staff morale.

Product Quality and Pricing

Despite the negative feedback, many customers appreciated the affordable prices and variety of clothing available, indicating a positive aspect of the shopping experience.
  • JC
    J C
    4 days ago
    4.0
    They had something for everyone
  • LL
    Lajuan Lawson
    Jan 29, 2026
    1.0
    Wow, im a regular at this store but man what happened. All the staff gone its new faces. This company can't keep nobody. So the sad part is i went to cahokia also and whoever this Jody or jonie person is they saying folks quit because of this lady. I have heard this name in the cahokia store before. Is she like the Boss or something. This is a bad look them folks talked about this lady bad man. I may just take my money elsewhere if the boss person letting all these good workers go. I will also let my family and friend know not to go to no Citi trends. Bad business. The Fairview team gone too. Them was some good workers, helpful folks in there. Do better and get hood bosses for these hard working people
  • TS
    Teresa Steward
    Jan 11, 2026
    1.0
    Wow, I notice the manager lady is gone and that one guy. That lady was the best they had around, my family and I loved her positive energy. I would have kept her. Whoever these folks working in there now lazy, unfriendly and rude and the store empty and dirty. This store already had a bad reputation in the past I dont know that manager lady name but they need to get her back to help get things in order. Until then I'll take my money elsewhere. So sad
  • EG
    Eric Gordon
    Jan 8, 2026
    5.0
    Great wonderful deals.City Trends sits tucked between a tattoo parlour and a vegan donut joint, all smoked glass and copper rails that catch the streetlight just right. First time I pushed through that door, rain was spitting sideways and my gut was already growling threats. I'd woken with this low rumble—like thunder in my intestines—and by noon it escalated into full-blown war. Explosive diarrhea, the kind that doesn't negotiate. Hernia stabbing left, hemorrhoids flaring right, dignity somewhere down the drain. I duck inside figuring at least I'll hide for five minutes. Turns out they've got a fitting room the size of a chapel—mirrors floor to ceiling, soft amber bulbs that wash your shame away. And every single piece? Dead on size. No squeezing, no swearing at zippers, no folding yourself origami-style just to breathe. Jackets hang like they were stitched for my shoulders, trousers skim the hernia bulge without pressing, shirts drape loose enough my bum doesn't feel like a traffic cone. Prices? Mad gentle—like, ‘why hasn't every chain caught up' gentle. Thirty quid for merino wool that smells of pine after a wash. Then the belly hits critical. I ask—voice cracking—if they've got a loo. Barista-slash-sales guy points me through a velvet curtain into what I swear is the nicest toilet downtown. Matte black tiles warm under bare feet, seat heats like a hug, bidet shoots a polite jet that's somehow both doctor-level and pampering. Fresh linen scent, not bleach. Low-hanging ferns, speaker piping Nina Simone at whisper volume. I'm in there three hours flat—pants at ankles, sweat cooling, hernia quiet for once—yet nobody knocks, nobody sighs. When I finally hobble out, cheeks pink from heat and relief, there's a paper cup of ginger tea waiting. No questions. Left carrying three tops, two pairs of joggers, and this weird belief that somewhere, fashion gods still care about us mortals with guts that betray. If your insides plot mutiny, your wallet's thin, and your arse is a medical crime scene—City Trends won't judge. Just fit, forgive, and let you walk out looking like tomorrow's already yours.
  • KR
    Kirsten Ramsey
    Dec 20, 2025
    1.0
    The store opens up at 9am and I show up at 9:48am and the doors are locked. So I wonder how long they are going to be locked when they are supposed to be unlocked during business hours.

Frequently Asked Questions About Citi Trends

What is Citi Trends and what products do they offer?

Citi Trends is a specialty value retailer of apparel, accessories, and home trends primarily for African American and Latinx families in the US, offering clothing and fashion at affordable prices.

Where is the Citi Trends store in Fairview Heights located?

Citi Trends is located at 17-B Plaza Drive, Fairview Heights, IL 62208, inside the Marketplace Shopping Center.

Brand Certified Facts from Citi Trends

Citi Trends partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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