J.Crew Factory

Reviews

• MD

  Melanie Diaz

  Feb 2, 2026
  1.0
  J.Crew embodies and embraces social stratification and it reflects in their values, customer service, and their target audience. I don’t understand what makes their clothing and accessories premium when it’s mostly polyester and acrylic? I believe this store doesn’t offer an experience that promotes inclusivity and utility to the community.
• KW

  Katherine Williams

  Jun 30, 2025
  5.0
  The staff at this location are helpful and knowledgeable. Anita is always willing to help with sizes. ")
• LB

  Lysha B

  May 8, 2025
  5.0
  J.Crew Factory only gets 5 stars from me because the workers there are FANTASTIC! They're helpful, and knowledgeable about the clothing. The store is always neat and clean too. Besides that, the clothing isn't the best and they mostly fit a certain demographic. You'll find some nice pieces here and there but overall, the material of their clothing is the worst. For those prices, you'd assume they would have better choices in fabric.
• SM

  Shannon Mongan

  Apr 21, 2025
  5.0
  Love this store! The staff are so incredibly helpful and fun. Store salesperson, Alicia, was great to work with. She helped create a few fun outfits for me to wear on an upcoming trip. The store is so clean and well-organized. I love shopping here.