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Denise Steyer-Gorlich
2 days ago
I had a wonderful experience with Majestic. Ben helped us select the perfect logs, and he was knowledgeable and easy to work with from the start. Ryan and Randy came out to install them, and they were professional, efficient, and very respectful of our home. They laid tarps down before starting the installation and cleaned everything up thoroughly before they left. What really stood out was that Majestic called me during the installation to make sure everything was positioned exactly how I liked it.
Excellent service from start to finish — I highly recommend Majestic!
Ben was so well-informed and helpful as we worked through the many available options. We had a distinct vision of what our Reading Room would look like, including custom cabinetry, new moldings, furniture and of course, the perfect fireplace in the center. After extremely dismissive treatment, not to mention misleading pricing, at another shop, Ben and House of Fireplaces was a true pleasure. After making our choices, scheduling was a little more tricky but in the end, we are very pleased and our vision has been realized.
Majestic did great job installing our Ortal fireplace. Ben was very helpful throughout. They came out prior to the buildout to make sure we had the correct measurements and venting. During the final installation, they ensured all issues were resolved and they we were satisfied with the results.
We love our new fireplace!
We had a wonderful experience with Majestic, and especially with Ben. From the very beginning, he was incredibly friendly, patient, and knowledgeable. He took the time to answer all of our questions and made sure we felt confident in every decision along the way.
What really stood out was how he went above and beyond for us, even helping to customize the color of our mantle to make sure it was exactly what we envisioned. His communication was excellent throughout the entire process, and he consistently followed up to ensure everything was on track and that we were fully taken care of.
From start to finish, Ben and Kevin made the experience smooth and stress-free. We truly appreciate his professionalism, and we would highly recommend Majestic to anyone looking for quality service and care.
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Greg Warnecke
Feb 12, 2026
Ben and the staff are very knowledgeable and professional. I had an issue with an old gas burner and broken glass pane on our fireplace and they were able to help me replace the pane and install a new burner and valve in a timely manner. The install technicians were very helpful with any questions I had and were very knowledgeable about the equipment they were installing. I would highly recommend Majestic Distributing for any fireplace needs!