Business Details
About
Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
129 reviews
5 stars
75
4 stars
8
3 stars
5
2 stars
4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers reported poor customer service, including unreturned calls, incorrect orders, and lack of communication regarding delivery issues.
Order Accuracy
Many reviews highlighted issues with orders being incorrect or incomplete, leading to dissatisfaction among customers.
Product Quality
While some customers praised the freshness and quality of the fruit arrangements, others expressed disappointment with the appearance and quality of what was delivered compared to what was ordered.
Delivery Issues
Several customers experienced significant delays in delivery, with some orders arriving late or not at all, contributing to negative experiences.
Positive Staff Interactions
Despite the negative feedback, some customers noted positive interactions with staff, highlighting their friendliness and helpfulness.
- ABAllie BrightOct 11, 20251.0My mom ordered cupcakes, flowers and a cheesecake from here for my husband and I for our birthdays.The order was delivered with flowers and cupcakes, and the driver was very nice. I messaged my mom and thanked her for them, and she responded letting me know there was also supposed to be a cheesecake. I looked at the tag and sure enough, it showed that the flowers were part of a gift bundle with the cheesecake. I called the store right away, hoping the rest of the order was in the delivery van. We live about 35 minutes from the store, so I wanted to check before they got too far away. Nobody answered, so I left a message. Nobody ever called me back. I called 3 more times that day, and every day since then. I’ve also submitted a feedback form on their website hoping for a callback. Terrible customer service.
- BMBreanne MorrisSep 11, 20251.0Just go to Nothing Bundt Cakes at this point. I wanted some simple chocolate covered strawberries and they looked extremely rushed . I called to see what could be done and didn’t get an answer. I decided to go up there to see if they could remake them before they closed at 7p. I got there at 6p and nobody was there. My job ordered from there as well some weeks earlier and the order didn’t come correct at all.
- CCCrush CookieAug 24, 20255.0Ordered an arrangement online. The order was perfect and delivered on time. The fruit was beautiful and delicious. Thank You! Edible Arrangements 👍
- LBLaura BorchertJul 12, 20255.0Edwardsville FroYo is located here as well! Yummy and lots of great options for mix ins!
- LKLydia KraussJul 3, 20251.0They closed too way early, even though they are supposed to close at 7pm!!! We called twice and no pick up. I wasn’t able to get my friends birthday present for her. Thanks guys.
Frequently Asked Questions About Edible Arrangements
What types of services does Edible Arrangements offer for order pickup and delivery?
Edible Arrangements offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Edible Arrangements located?
Edible Arrangements is located at 447 S Buchanan, Edwardsville, IL 62025, United States.
What are the store hours for Edible Arrangements?
Edible Arrangements is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
What types of products can I find at Edible Arrangements?
You can find fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries and dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts suitable for various occasions.
What payment options does Edible Arrangements accept?
They accept American Express, Apple Pay, cash, contactless payment, Discover, Mastercard, PayPal, and Visa.
Does Edible Arrangements offer same-day or quick delivery options?
Yes, Edible Arrangements provides same-day delivery and even one-hour delivery services to ensure availability for any event.
How can nearby Joe's Market Basket benefit me when visiting Edible Arrangements?
Joe's Market Basket, a nearby supermarket and grocery store, allows you to conveniently shop for additional food, plants, or gifts before or after visiting Edible Arrangements at 447 S Buchanan.
What other food-related places are close to Edible Arrangements for added convenience?
Nearby food-related places include Edwardsville Edible's smoothie and bakery, Yummy Donut Palace bakery, and Green Earth Grocery health food store, perfect for complementary treats or groceries when visiting Edible Arrangements.
Are there any nearby parks or outdoor trails near Edible Arrangements for a post-visit outing?
Yes, Madison County TRANSIT Trails for biking and the MCT Trail Parking area on Nickel Plate Trail are nearby, offering outdoor activities after your visit.
What is a convenient way to contact Edible Arrangements for orders or inquiries?
You can contact Edible Arrangements by calling their local phone number at +1 618-656-2400.