Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Many customers expressed disappointment with the quality and accuracy of the delivered arrangements, stating they looked different from what was advertised.
Customer Service
Numerous reviews highlighted poor customer service, including lack of response to calls and messages, and unresolved issues with orders.
Delivery Issues
Several customers reported late or incorrect deliveries, with some orders not being delivered at all.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the fruit and the helpfulness of the staff during their visits.
VM
vicky Martinez
Dec 24, 2025
1.0
I was extremely disappointed with this order. The flowers that were delivered looked nothing like the beautiful arrangement shown online. What made this even more upsetting was the reason behind the purchase. My daughter, who is currently serving in the Navy, wanted to do something meaningful and special for me from afar. She carefully chose the arrangement based on what was advertised, and when it arrived, it was completely different.
Instead of bringing joy, the delivery caused sadness and frustration especially for my daughter, who was so excited for this surprise. When someone puts thought, love, and limited time into choosing a gift, it’s heartbreaking when the result doesn’t match what was promised. I truly expected better accuracy and care.
AB
Allie Bright
Oct 11, 2025
1.0
My mom ordered cupcakes, flowers and a cheesecake from here for my husband and I for our birthdays.The order was delivered with flowers and cupcakes, and the driver was very nice. I messaged my mom and thanked her for them, and she responded letting me know there was also supposed to be a cheesecake. I looked at the tag and sure enough, it showed that the flowers were part of a gift bundle with the cheesecake. I called the store right away, hoping the rest of the order was in the delivery van. We live about 35 minutes from the store, so I wanted to check before they got too far away. Nobody answered, so I left a message. Nobody ever called me back. I called 3 more times that day, and every day since then. I’ve also submitted a feedback form on their website hoping for a callback. Terrible customer service.
BM
Breanne Morris
Sep 11, 2025
1.0
Just go to Nothing Bundt Cakes at this point.
I wanted some simple chocolate covered strawberries and they looked extremely rushed . I called to see what could be done and didn’t get an answer. I decided to go up there to see if they could remake them before they closed at 7p. I got there at 6p and nobody was there. My job ordered from there as well some weeks earlier and the order didn’t come correct at all.
CC
Crush Cookie
Aug 24, 2025
5.0
Ordered an arrangement online. The order was perfect and delivered on time.
The fruit was beautiful and delicious.
Thank You! Edible Arrangements 👍
AK
Ashlynn King
Jan 31, 2023
1.0
Terrible experience with location and I would NEVER support again. Horrible customer service and the ultimate runaround. Placed a order online and was called from the owner personal cell phone no deliveries due to weather which I was ok with and she scheduled for next day delivery. Next day arrives no delivery and not even a courtesy call to say they were closed. The person I was getting the arrangement for was leaving to go on vacation trip the following day so now I don’t need the arrangement and they gave me no refund after taking my money.
Edible Arrangements is located at 447 S Buchanan, Edwardsville, IL 62025, United States.
What are the store hours for Edible Arrangements?
Edible Arrangements is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
What types of products can I find at Edible Arrangements?
You can find fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries and dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts suitable for various occasions.
What payment options does Edible Arrangements accept?
They accept American Express, Apple Pay, cash, contactless payment, Discover, Mastercard, PayPal, and Visa.
Does Edible Arrangements offer same-day or quick delivery options?
Yes, Edible Arrangements provides same-day delivery and even one-hour delivery services to ensure availability for any event.
How can nearby Joe's Market Basket benefit me when visiting Edible Arrangements?
Joe's Market Basket, a nearby supermarket and grocery store, allows you to conveniently shop for additional food, plants, or gifts before or after visiting Edible Arrangements at 447 S Buchanan.
What other food-related places are close to Edible Arrangements for added convenience?
Nearby food-related places include Edwardsville Edible's smoothie and bakery, Yummy Donut Palace bakery, and Green Earth Grocery health food store, perfect for complementary treats or groceries when visiting Edible Arrangements.
Are there any nearby parks or outdoor trails near Edible Arrangements for a post-visit outing?
Yes, Madison County TRANSIT Trails for biking and the MCT Trail Parking area on Nickel Plate Trail are nearby, offering outdoor activities after your visit.
What is a convenient way to contact Edible Arrangements for orders or inquiries?
You can contact Edible Arrangements by calling their local phone number at +1 618-656-2400.