Business Details
About
Watch Store
Flora Gems is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
5.0
534 reviews
5 stars
520
4 stars
9
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting specific employees like Mia and Kaitlyn for their exceptional service.
Jewelry Quality
The quality of the jewelry, including custom designs and repairs, received high marks, with many customers expressing satisfaction with their purchases and the craftsmanship.
Shopping Experience
Reviewers noted a welcoming and personal shopping experience, often feeling like part of the Flora Gems family, which contributed to their overall satisfaction.
Repair Services
The repair services were frequently mentioned as efficient and high-quality, with customers appreciating the quick turnaround and excellent results.
- RSRachel Spartan3 days ago1.0I would give them zero stars, but that's not an option! I was treated like a criminal when I went in to get jewelry fixed there. They asked if I purchased the jewelry there and then treated extremely rude by staff working yesterday. They escorted me out of the doors because I hadn't made a purchase there guess what I will never be back to make a purchase if you're gonna treat your customers that way it was so rude!!!!
- DFDavid FalkDec 30, 20255.0Flora always has the expertise, diligent service and fun shopping experience that is unmatched. Buying and modifying jewelry is about trusting their gemology and they earn that trust!
- GWGena WattersDec 27, 20255.0Kaitlyn at Flora's did a spectacular job of designing a pendant from some of my mother's old rings. I now have a necklace that I will wear frequently instead of pieces that would have just been sitting in a box.
- MMMadeline MorrellDec 23, 20255.0I would recommend coming here! Mia B. is extremely helpful, knowledgeable about the different options available, and she makes the shopping experience great.
- SQShaila QuinnDec 23, 20255.0Mia was so helpful, kind and professional in assisting which jewelry would best fit my needs! Highly recommend working with her for your next big purchase!
Frequently Asked Questions About Flora Gems
What type of products does Flora Gems specialize in?
Flora Gems is an Official Rolex Retailer that sells and maintains Rolex Watches.
Where is Flora Gems located?
Flora Gems is located at 101 North Water Street, Decatur, IL 62523, USA.
What are Flora Gems' regular business hours?
Flora Gems is open Tuesday through Friday from 10:00 AM to 5:30 PM, and on Saturday from 10:00 AM to 4:00 PM. It is closed on Mondays and Sundays.
How can customers contact Flora Gems?
Customers can contact Flora Gems by phone at +1 217-429-4111 or visit their website at https://www.floragems.com.
Since when has Flora Gems been established?
Flora Gems has been established since 1856.
Which language is primarily used for communication at Flora Gems?
English is the primary language used at Flora Gems.
Is Flora Gems open on Sundays?
No, Flora Gems is closed on Sundays.
What nearby places can I visit when going to Flora Gems?
Nearby you can visit Napoli's Italian Restaurant for dining, Gallery 510 Arts Guild for art exhibits, and Downtown Fitness if you want to exercise before or after your visit.
Are there any beauty salons near Flora Gems?
Yes, Capelli's Studio & Spa and JoinCapellis are nearby beauty salons where you can enjoy spa and beauty treatments around your visit to Flora Gems.
Can I find any banks near Flora Gems?
Yes, Busey Bank and First Mid Bank & Trust Decatur North Main are located near Flora Gems for your financial service needs.