Business Details
About
Watch Store
Flora Gems is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
5.0
475 reviews
5 stars
463
4 stars
8
3 stars1
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff who provided exceptional service and made them feel valued.
Quality of Work
Many reviews highlighted the high-quality craftsmanship in repairs and custom jewelry, with customers expressing satisfaction with the results.
Timeliness
The business received positive feedback for completing repairs and custom orders in a timely manner, often faster than expected.
Product Selection
Customers appreciated the wide selection of jewelry, including unique estate pieces and custom options, catering to various tastes and budgets.
Trust and Reliability
Flora Gems is viewed as a trusted source for jewelry needs, with many customers expressing their intention to return for future purchases and repairs.
- AWAlyse White5 days ago5.0Mia was absolutely amazing she was helpful and nice the whole time!
- MPMichelle PerezNov 12, 20255.0The service at Downtown Decatur Flora Gems was impressive; from start to finish. I am very pleased and will use them again for my jewelry needs.
- DDDiane DallugeOct 22, 20254.0They did a good job restoring my ring. The staff was very friendly and professional. I did however feel like I paid a premium to have the work done locally.
- DMDanielle McDonaldOct 21, 20255.0Everyone is very professional and explained things thoroughly. Though the repairs needed for my ring were extensive, they were done in such a timely manner! They exceeded my expectations and I would encourage anyone in need of jewelry purchases or repairs to go to Flora Gems!
- RMreed mullinixOct 17, 20255.0Highly recommend!! Bought my wife's wedding ring here and it was absolutely perfect. She loves it. Tyler the salesman was incredibly kind and professional. Didn't try to push me out of my budget at all and found me exactly what I was wanting. Will definitely be going back for any future jewelry purchases. Thank you all again so much!!
Frequently Asked Questions About Flora Gems
What type of products does Flora Gems specialize in?
Flora Gems is an Official Rolex Retailer that sells and maintains Rolex Watches.
Where is Flora Gems located?
Flora Gems is located at 101 North Water Street, Decatur, IL 62523, USA.
What are Flora Gems' regular business hours?
Flora Gems is open Tuesday through Friday from 10:00 AM to 5:30 PM, and on Saturday from 10:00 AM to 4:00 PM. It is closed on Mondays and Sundays.
How can customers contact Flora Gems?
Customers can contact Flora Gems by phone at +1 217-429-4111 or visit their website at https://www.floragems.com.
Since when has Flora Gems been established?
Flora Gems has been established since 1856.
Which language is primarily used for communication at Flora Gems?
English is the primary language used at Flora Gems.
Is Flora Gems open on Sundays?
No, Flora Gems is closed on Sundays.
What nearby places can I visit when going to Flora Gems?
Nearby you can visit Napoli's Italian Restaurant for dining, Gallery 510 Arts Guild for art exhibits, and Downtown Fitness if you want to exercise before or after your visit.
Are there any beauty salons near Flora Gems?
Yes, Capelli's Studio & Spa and JoinCapellis are nearby beauty salons where you can enjoy spa and beauty treatments around your visit to Flora Gems.
Can I find any banks near Flora Gems?
Yes, Busey Bank and First Mid Bank & Trust Decatur North Main are located near Flora Gems for your financial service needs.