Brand Certified
Flora Gems
5.0(543 reviews)
Certified by Flora Gems • Mar 01, 2026
Business Details
101 North Water Street, DECATUR, IL
62523, United States
Certified by Flora Gems • Mar 01, 2026
(217) 429-4111
Certified by Flora Gems • Mar 01, 2026
https://www.floragems.com
Certified by Flora Gems • Mar 01, 2026
About
Certified by Flora Gems • Mar 01, 2026
Watch Store
Flora Gems is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Certified by Flora Gems • Mar 01, 2026
Hours
Certified by Flora Gems • Mar 01, 2026
Reviews
5.0
543 reviews
5 stars
529
4 stars
9
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting individuals like Mia, Kaitlyn, and John for their exceptional service.
Jewelry Quality
Many reviews noted the high quality of jewelry and repair work, with customers expressing satisfaction with the craftsmanship and the beauty of their pieces.
Repair Services
The business received positive feedback for its efficient and high-quality repair services, with many customers reporting quick turnarounds and excellent results.
Personalized Experience
Customers appreciated the personalized and family-like atmosphere, feeling valued and cared for during their visits.
Product Selection
The store was noted for its wide selection of beautiful jewelry, including custom design options that met various customer needs.
- JCjerry Chambers4 days ago5.0What a wonderful place to shop! Lisa was a tremendous help in finding a new bridal set for my wife for our 25th anniversary. Great communication and very good service. Highly recommended!
- DRDerin Rominger5 days ago5.0Flora Gems is clearly the premiere place for fine jewelery and care and maintenance of your existing jewelry. We have used Flora many times over the years and have always been very satisfied with their service. I recently had my 36 year old wedding ring sized up to accommodate my enlarging knuckle. The ring was beautifully polished and restored to like-new condition. Now it is time for some maintenance on my wife's wedding ring. It lost one of the supporting prongs for the main stone. We look forward to seeing it fully restored as well!
- HBHailey Bortz5 days ago5.0We’re not from the area and were just passing through Decatur when I noticed one of the diamonds on my ring had come loose. We stopped by Flora Gems hoping they could help, and I’m so glad we did! They were incredibly kind and took care of it immediately. My ring was tightened and ready to go in less than four minutes. Such amazing, quick service. I’m very grateful we found them!
- CWClaudia Williams6 days ago5.0I had a great experience at the Flora’s in Decatur. The staff seemed to know what I wanted and were more than willing to send over some beautiful pieces of jewelry from their out of town store, that they didn’t have in their store. No pressure and very willing to help. Great customer service.
- JRJoan RuppFeb 12, 20265.0I brought two rings in for repair and all I can say is, WOW! Well done! The rings look like they're brand new and I couldn't be happier. Lisa was fantastic from start to finish and while I didn't get the name of the jeweler who repaired the rings, they did a superb job. Thank you so much!
Frequently Asked Questions About Flora Gems
What type of products does Flora Gems specialize in?
Flora Gems is an Official Rolex Retailer that sells and maintains Rolex Watches.
Where is Flora Gems located?
Flora Gems is located at 101 North Water Street, Decatur, IL 62523, USA.
What are Flora Gems' regular business hours?
Flora Gems is open Tuesday through Friday from 10:00 AM to 5:30 PM, and on Saturday from 10:00 AM to 4:00 PM. It is closed on Mondays and Sundays.
How can customers contact Flora Gems?
Customers can contact Flora Gems by phone at +1 217-429-4111 or visit their website at https://www.floragems.com.
Since when has Flora Gems been established?
Flora Gems has been established since 1856.
Which language is primarily used for communication at Flora Gems?
English is the primary language used at Flora Gems.
Is Flora Gems open on Sundays?
No, Flora Gems is closed on Sundays.
What nearby places can I visit when going to Flora Gems?
Nearby you can visit Napoli's Italian Restaurant for dining, Gallery 510 Arts Guild for art exhibits, and Downtown Fitness if you want to exercise before or after your visit.
Are there any beauty salons near Flora Gems?
Yes, Capelli's Studio & Spa and JoinCapellis are nearby beauty salons where you can enjoy spa and beauty treatments around your visit to Flora Gems.
Can I find any banks near Flora Gems?
Yes, Busey Bank and First Mid Bank & Trust Decatur North Main are located near Flora Gems for your financial service needs.
Brand Certified Facts from Flora Gems
Flora Gems partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website