Madewell

Reviews

• RR

  Rachel

  Mar 25, 2026
  5.0
  Very nice location. Love Madewell for quality. Clothes are really made-well;) very nice and helpful stuff!
• BR

  Becca Rose

  Mar 8, 2026
  5.0
  Such a great location with super helpful staff. Ally the stylist went above and beyond ✨
• MM

  Mary m

  Feb 9, 2026
  1.0
  Disappointing Experience on Saturday with Sales Associate I had an unfortunate experience during my recent visit, largely due to my interaction with sales associate Allie. From the start, she came across as pushy rather than helpful, and she didn't seem to grasp the style I was looking for despite my attempts to explain. What made matters worse was that while I was in the dressing room, I could clearly hear her gossiping, which was both unprofessional and uncomfortable. When I asked about the excessive heat in the store (it felt like a sauna), her response was dismissive – she blamed the women's security guard for not allowing them to adjust the temperature. Whether true or not, this seemed like an odd excuse rather than an attempt to address my discomfort. I hope management takes customer feedback seriously and addresses these service issues. A more attentive, professional approach would go a long way in improving the shopping experience. I’m not sure I will be shopping there again.
• MY

  Mc Yang

  Jan 13, 2026
  1.0
  Came in looking for jeans for short in petite. No one greeted me although they were capable. Walked out. Wont shop here if customer service is poor
• SK

  Sunny K

  Dec 22, 2025
  1.0
  Popped in for the first time and they didn't have any larger sizes for men in the sweater I wanted or the jeans. The woman helping me disappeared while trying a pair on. She wasn't that helpful anyway. Won't be returning. $188 bucks for jeans , you should at least get some decent customer service.