Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Chicago, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Me and my family have been shopping at this location for years now. Good discounts on the jackets and jewelry. There was also a great discount for the shirts and pants on clearence. Most of the cashiers or managers I have encountered are friendly and helpful. The only complaint I have is knowing the slow decline, and eventual closure of the mall itself. Most stores within the mall have slowly been closing. JCPenney is the last anchor store, and some parts of the store are closed. We will miss shopping here once it closes but until then, we'll enjoy what's left of Ford City.
GB
Gloria Bydalek
Mar 13, 2026
4.0
Good variety. But prices way too high as is evident with the enormous 70% off way to much
BK
Big C K-Town
Mar 6, 2026
5.0
There are many deals to be found here please start patronizing JCPenney and Kohl's they are the only last stores with quality merchandise at affordable prices.
AH
Addie Hill
Feb 25, 2026
4.0
Customer service was good. Pleasant friendly. Store is in the mall that looks deserted. I best to enter and exit from parking lot.
BM
Beth MacLeod
Feb 5, 2026
5.0
No matter what happens to the rest of the property.... THIS JC PENNEY NEEDS TO STAY. It's clean, well organized, well stocked and the staff are nice. KEEP THE JCPENNEY HERE.
What types of products does JCPenney offer at the Chicago, IL location?
JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Chicago?
JCPenney is open Monday to Thursday and Sunday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM.
Does JCPenney provide curbside pickup and in-store shopping options?
Yes, JCPenney offers both curbside pickup and in-store shopping for customer convenience.
Which payment methods are accepted at this JCPenney store?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Chicago wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I shop JCPenney's deals online or via an app?
Yes, you can shop top deals online or through the JCPenney App available on the Apple App Store.
What nearby shopping options are available around JCPenney at Ford City Shopping Center?
Nearby shopping options include Ford City Mall, Charlotte Russe, Snipes, The Children's Place, Claire's, Ashley Stewart, and Bath & Body Works.
Are there dining options near JCPenney at Ford City Shopping Center?
Yes, nearby dining includes New Cajun Grill and Sarku Japan offering American and Asian cuisine respectively.
Where can customers find entertainment close to JCPenney in Chicago?
Customers can enjoy a movie at the nearby Ford City Movie Theatre located in the shopping center.
What other stores nearby specialize in shoes and fashion accessories?
Nearby shoe and fashion accessory stores include Snipes, Call It Spring, Champs Sports, Claire's, and Lids.
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