Business Details
About
Jewelry DesignerJewelry StoreJewelry Repair ServiceDiamond Dealer
I have been in the diamond and jewelry business my entire working career, learning the trade the old fashioned way from my father and grandfather. I studied diamonds and colored stones with the Gemological Institute of America, and I've been designing jewelry for over 30 years. In fact, the part of my job that I enjoy the most is helping our clients to design a custom piece of jewelry just for them.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
513 reviews
5 stars
498
4 stars5
3 stars4
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive throughout the jewelry selection and design process.
Quality of Products
Many reviews highlighted the exceptional quality and craftsmanship of the engagement rings and other jewelry, often exceeding customer expectations.
Customization Experience
The ability to customize designs and the collaborative approach taken by staff were frequently mentioned as standout features of the shopping experience.
Value for Money
Several customers noted competitive pricing and great value for the quality of diamonds and jewelry offered.
Trustworthiness
A few reviews expressed concerns about trust, particularly regarding appraisals and assessments of jewelry, indicating a need for improved transparency in some interactions.
- WOWilliam Orben3 days ago5.0I highly recommend going here if you're looking for an affordable, high-quality diamond. Everyone in the store is efficient, friendly, and knowledgeable. They helped me get exactly what I wanted and gave me plenty of options to customize my ring. It was a pleasure working with Rose and Komal.
- DVDaniel Velarde4 days ago5.0I had a wonderful experience at Windy City Diamonds working with Nica to have the engagement ring made. I started off ring shopping with my now-fiancée and they fit us in on short notice right before close. I had planned to visit multiple stores but found everything I needed here. From there, we had the diamond selected and I was extremely impressed with the level of service Nica provided. She worked with me on every part of the process of designing the ring and addressed each of my concerns carefully. They are flexible with payment and offer great options for design choices and insurance. I highly recommend asking for Nica and using this business for an engagement ring.
- BDBrigitte DavisDec 29, 20255.0My engagement ring vs. my 155-lb Cane Corso… and somehow Windy City Diamonds came out on top. After my dog chewed and dented my ring pretty badly, I brought it back fully expecting heartbreak. Instead, I picked it up looking flawless, as if nothing had ever happened. No scratches, no dents, nothing. If your jewelry can survive being attacked by a giant dog and still come back perfect, that says everything you need to know about the quality and craftsmanship here. Incredible work, amazing service, and forever grateful.
- JTJoseph TryttenDec 29, 20255.0Nica is amazing! She helped my fiancé and I design a custom engagement ring and custom necklace to match it. Her insight on the design was really helpful. She understood our creative vision but prevented us from making certain design choices that we might regret. She also gave very realistic timeline and cost estimates, and worked hard to meet a tight deadline.
- EKElizabeth KellerDec 20, 20255.0My engagement ring and my toi et moi anniversary ring were both beautifully designed by Shiri at Windy City Diamonds in Chicago. The stone choices are exquisite, and the variety of styles, shapes, and overall quality are absolutely first class. I loved working with Windy City Diamonds so much that my daughter’s engagement ring was also designed by Shiri. Thank you, Windy City Diamonds, for creating such a meaningful and stunning jewelry collection for my family.
Frequently Asked Questions About Windy City Diamonds
What are the operating hours of Windy City Diamonds?
Windy City Diamonds is open Monday to Friday from 11:00 AM to 5:30 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is Windy City Diamonds located?
Windy City Diamonds is located at 1 S. Wabash Ave, Chicago, IL 60603, United States.
What services does Windy City Diamonds offer?
Windy City Diamonds offers jewelry design, diamond dealing, jewelry retail, and jewelry repair services.
Does Windy City Diamonds provide custom jewelry design?
Yes, Windy City Diamonds has over 30 years of experience designing custom jewelry pieces tailored to each client's preferences.
What payment options are accepted at Windy City Diamonds?
Windy City Diamonds accepts American Express, Cash, Checks, Discover, Financing, MasterCard, Travelers Checks, and Visa.
Is Windy City Diamonds accessible for customers with disabilities?
Yes, Windy City Diamonds has a wheelchair-accessible entrance to accommodate customers with disabilities.
How can I contact Windy City Diamonds?
You can reach Windy City Diamonds by phone at +1 312-327-9463 or via email at director@windycitydiamonds.com.
What nearby public transportation can I use to reach Windy City Diamonds?
Customers can conveniently use the Madison/Wabash station nearby to access Windy City Diamonds via public transportation.
Are there other jewelry stores near Windy City Diamonds?
Yes, several jewelry stores are nearby, including Diamond Exchange Chicago, Danny & Debbie Jewelry Shop, and Pia Jewelers, offering additional options for jewelry shopping.
What attractions near Windy City Diamonds could I visit before or after my jewelry shopping?
You might consider visiting Generations College nearby or exploring other nearby jewelry stores like Best Friends Diamonds & Gems and Rohan Jewelers to extend your shopping experience.