I have been in the diamond and jewelry business my entire working career, learning the trade the old fashioned way from my father and grandfather. I studied diamonds and colored stones with the Gemological Institute of America, and I've been designing jewelry for over 30 years. In fact, the part of my job that I enjoy the most is helping our clients to design a custom piece of jewelry just for them.
Customers consistently praised the staff for being friendly, knowledgeable, and attentive throughout the engagement ring buying process.
Expertise
Many reviews highlighted the staff's deep knowledge of diamonds and jewelry design, which helped customers feel confident in their choices.
Customization
The ability to create custom designs was frequently mentioned, with customers appreciating the collaborative process and attention to detail.
Quality and Craftsmanship
Numerous reviews noted the high quality of the jewelry and craftsmanship, with many customers expressing satisfaction with the final products.
Affordability
Customers found Windy City Diamonds to offer competitive pricing compared to other jewelers, making it a preferred choice for many.
ML
Matthew Lorentz
Feb 23, 2026
5.0
My experience at Windy City Diamonds was fantastic! Komal guided me through the entire process and made my vision come to life. She is extremely knowledgeable, responsive and genuine. I highly recommend this shop.
JH
Jade Hewitt
Feb 19, 2026
5.0
After an awful experience at another major jeweler in Chicago, I went to Windy City Diamonds, nervous and hesitant about the engagement ring process. After 5 minutes at Windy City, I was COMPLETELY at ease. These women were incredible, highly knowledgeable, hilarious, and so easy to work with. They helped me craft the perfect ring at a fantastic price, and make the whole process so easy and communicative.
Komal is Wonder Woman. She’s truly amazing.
My fiancee loves the engagement ring, and we will definitely be back for the wedding band!!!
SO
Sean O
Feb 8, 2026
5.0
Shiri was wonderful! She made what we thought was going to be a difficult process very easy. A+++
JJ
Jul Jez2
Feb 5, 2026
5.0
I confess to thinking that street level stores on Jewelers Row were for tourists and the ones in the office spaces above the retailers were for locals. Not anymore! The service I got from Shiri was great. I was pleased with not only their customer service but also their responsiveness and follow-up. My purchase was for lab-grown diamond stud earrings. Shiri showed me multiple options until we found exactly what I was looking for. I couldn't be happier and highly recommend Windy City Diamonds..
RL
Ruby Liu
Jan 19, 2026
5.0
My fiancé and I got engaged in December, and I cannot thank Komal and her team enough for their incredible work designing and creating my engagement ring. From the very beginning, Komal shared her deep knowledge of jewelry, patiently walking us through the different attributes of diamonds, metals, and design options, and thoughtfully answering my many, many questions along the way.
Throughout the entire process, Komal was warm, transparent, and genuinely collaborative. She worked closely with us through multiple iterations of CAD designs and wax models, carefully incorporating my feedback at every step until we landed on the perfect ring. The level of care, craftsmanship, and attention to detail truly exceeded our expectations.
I would highly recommend Windy City Diamonds to anyone looking to create a custom engagement ring or any custom jewelry. The experience was seamless, fun, and I couldn’t be happier with the final result!
Frequently Asked Questions About Windy City Diamonds
What are the operating hours of Windy City Diamonds?
Windy City Diamonds is open Monday to Friday from 11:00 AM to 5:30 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is Windy City Diamonds located?
Windy City Diamonds is located at 1 S. Wabash Ave, Chicago, IL 60603, United States.
What services does Windy City Diamonds offer?
Windy City Diamonds offers jewelry design, diamond dealing, jewelry retail, and jewelry repair services.
Does Windy City Diamonds provide custom jewelry design?
Yes, Windy City Diamonds has over 30 years of experience designing custom jewelry pieces tailored to each client's preferences.
What payment options are accepted at Windy City Diamonds?
Windy City Diamonds accepts American Express, Cash, Checks, Discover, Financing, MasterCard, Travelers Checks, and Visa.
Is Windy City Diamonds accessible for customers with disabilities?
Yes, Windy City Diamonds has a wheelchair-accessible entrance to accommodate customers with disabilities.
How can I contact Windy City Diamonds?
You can reach Windy City Diamonds by phone at +1 312-327-9463 or via email at director@windycitydiamonds.com.
What nearby public transportation can I use to reach Windy City Diamonds?
Customers can conveniently use the Madison/Wabash station nearby to access Windy City Diamonds via public transportation.
Are there other jewelry stores near Windy City Diamonds?
Yes, several jewelry stores are nearby, including Diamond Exchange Chicago, Danny & Debbie Jewelry Shop, and Pia Jewelers, offering additional options for jewelry shopping.
What attractions near Windy City Diamonds could I visit before or after my jewelry shopping?
You might consider visiting Generations College nearby or exploring other nearby jewelry stores like Best Friends Diamonds & Gems and Rohan Jewelers to extend your shopping experience.
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