Windy City Diamonds

4.9
526 reviews

About

Jewelry DesignerJewelry StoreJewelry Repair ServiceDiamond Dealer
I have been in the diamond and jewelry business my entire working career, learning the trade the old fashioned way from my father and grandfather. I studied diamonds and colored stones with the Gemological Institute of America, and I've been designing jewelry for over 30 years. In fact, the part of my job that I enjoy the most is helping our clients to design a custom piece of jewelry just for them.

Details

  • Wheelchair accessible entranceAvailable

Location

Windy City Diamonds
1 S. Wabash Ave, Chicago, IL
60603, United States

Hours

Reviews

4.9
503 reviews
5 stars
488
4 stars
5
3 stars
4
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, knowledge, and willingness to help throughout the jewelry selection and design process.

Expertise

Many reviews highlighted the staff's expertise in diamonds and custom designs, with specific mentions of consultants like Komal and Shiri for their guidance and support.

Quality of Products

The quality of the jewelry, including engagement rings and wedding bands, received high marks, with customers expressing satisfaction with the craftsmanship and design.

Customization

Windy City Diamonds is noted for its ability to create custom jewelry tailored to individual preferences, making the experience personal and unique.

Value for Money

Several customers remarked on the competitive pricing and value offered, especially in comparison to other jewelers.
  • VS
    Vivek Srinivasan
    4 days ago
    5.0
    Long overdue post but I remembered to come back to write this because Windy City Diamonds were that fantastic to work with. Komal helped me find exactly what I was looking for in an engagement ring while also providing extremely competitive pricing options. My girlfriend at the time and now fiancé (soon to be wife) is still in love with her ring. I also went back to Windy City Diamonds to purchase my own wedding ring. If you're ever in Chicago's Jeweler Row and wondering where to buy jewelry or an engagement ring amongst the multitude of shops, this is the place to go.
  • OG
    Olyvia Green
    Nov 15, 2025
    5.0
    I had the best experience wedding ring shopping with Komal! All the staff are absolutely wonderful and made the experience amazing. Komal was happy to answer all my questions and helped me design the most amazing ring. The ring was finished earlier than promised and looks stunning! I cannot praise the wonderful ladies of Windy City Diamonds enough. If you’re shopping around for jewelers, look no further!! Highly highly recommend Komal and her team!
  • KH
    Kelly Holden
    Nov 11, 2025
    1.0
    just now New I took my diamond studs here to be reset in yellow gold (from white gold). They took them to the back and cleaned them and then “tested” them and told me that they were moissanite not diamond. I said I was pretty certain they were diamonds, but we bought them from a family friend who was a jeweler so no appraisal had been done. They said “no sorry you got scammed, but we can trade them in for you for the price of the gold and give you $100 off a real pair if you want”. I obviously didn’t do that (thank god) because there was a much bigger problem if I’d been scammed by the initial jeweler (as our family had bought several pieces from her). I ended up taking them to get appraised by a completely independent, third-party jeweler, and they were appraised for around $1200. So essentially they were trying to scam me out of $1200 earrings for $100 and the price of the gold. This is a review from a couple of years ago but I just realized it was deleted because the email associated with the review was deleted! I’m not sure if they were just trying to take advantage of me because I was a young woman who they assumed knew nothing, but I warn everyone I talk to against taking their jewelry here! Stay far away! Plenty of other honest jewelers on jewelers row! *update*- emailed that email a week ago and have yet to hear back unfortunately!
  • KL
    Kristopher Lewis
    Nov 6, 2025
    5.0
    Windy City Diamonds stood out to me from the beginning because they advertised that they had Peridots. I’ve been working with Rosemary for over a year now with anything ring related. She helped me find the perfect peridot ring to propose with. The service didn’t stop there, we met casually through the wedding planning phase to find the right band, my wedding ring and even a free cleaning of the rings the week of the wedding! She then was able to combine the ring and band together for a wonderful price. She has been so pleasant to work with through this whole process. Rosemary had an answer for every question, kept our budget in mind and delivered on every aspect of the process!
  • JM
    Jessie Mansur
    Nov 5, 2025
    5.0
    My fiancé and I had a phenomenal experience at Windy City with Shiri Kassel. Our first foray with a different jeweler went abysmal - could not emphasize enough that going with a chain or franchise store has little to no benefits. The process with Siri was completely different. We were creative, we had fun, and we took our time (because we wanted to). The ring we ended with was phenomenal, and something we designed by hand. Shiri was super patient and never blinked when we wanted to go back to the drawing board on some side stones because our preferences changed. Cannot recommend enough going to a local jeweler, and if you're shopping in Chicago you must go see Siri!

Frequently Asked Questions About Windy City Diamonds

What are the operating hours of Windy City Diamonds?

Windy City Diamonds is open Monday to Friday from 11:00 AM to 5:30 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.

Where is Windy City Diamonds located?

Windy City Diamonds is located at 1 S. Wabash Ave, Chicago, IL 60603, United States.