The Shops at North Bridge

Reviews

• DD

  Deshawn Dukes

  2 days ago
  1.0
  They closed at 12pm they are not 24 hour
• AA

  Axel

  Dec 26, 2025
  5.0
  Large, busy shopping center with a very tourist-heavy vibe. Convenient location right off Michigan Avenue and easy to walk through, especially when the weather is bad. The mix of stores is decent but nothing particularly special or unique, and it can feel crowded and chaotic at peak hours. Good for convenience and quick shopping, but not really a destination if you are looking for something memorable or relaxed.
• AT

  Andrew Tate

  Dec 26, 2025
  4.0
  Shops at North Bridge may be small, but it offers a well-balanced selection of mid-range and upscale retailers. With plenty of dining choices, it’s easy to combine shopping and a meal in one convenient visit.
• WW

  William

  Dec 21, 2025
  5.0
  I go here for Nordstroms, but there is an Aesop store which is great.
• AA

  Angelica

  Nov 30, 2025
  1.0
  Went on Nov. 28th, 2025, and the slim security guard with dreads was rude and unfair. I’ve gone to this mall with my pet several times and have never had an issue. We were on the fourth floor in the corner by the restrooms/elevator/Nordstrom, where at least 4 other dogs walked by on that floor and towards the food court, but their owners weren’t told anything. The security guard walked by us twice and the first time he eyed me down, but didn’t say anything. It wasn’t until the second time that he walked by that he told us that dogs weren’t allowed in the food court and that we had to leave. I understand for health and cleanliness concerns, but we were on the other side and away from the food - and during that timeframe, like 4 other dogs walked by and towards the food court, but he didn’t tell them anything. He also didn’t tell me anything the first time he saw me, so it was like he was deciding if he wanted us there or not. Upon checking the mall’s Pet Policy and Canine Code of Conduct, it isn’t stated anywhere that dogs aren’t allowed on the fourth floor (which was where we were) or in the food court specifically. It only says, “Dogs are not permitted in water displays, fountains or lake (where applicable),” and, “Restaurant patios areas MAY or MAY NOT be dog-friendly; please ask the restaurant manager directly.” If this is an issue, please clearly state on the website/policy/Code of Conduct that dogs aren’t allowed on the fourth floor as a whole, otherwise your security guards will just pick and choose who they wanna kick off. We weren’t even in a restaurant or restaurant patio, which MAY be dog-friendly. This is the only line that relates to matter and even then, it is up to the restaurant manager specifically, not the security guard (and again, we weren’t even by the restaurants, we were by the restrooms and Nordstrom). It was really rude and I didn’t feel welcome in the entire mall anymore. I’ve never had this issue before. We weren’t even by the food, we were on the other end of the floor and I saw four other dogs walk by. I don’t wanna think that my race had to do anything with it, but it’s strange that the other people with dogs (big dogs, mind you, while mine was small) were white-passing and weren’t told anything.

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