Many customers praised the friendly and helpful staff, highlighting positive interactions and assistance during their visits.
Product Quality
While some customers appreciated the quality of items, others expressed disappointment with certain products, citing issues like poor quality and high prices.
Store Atmosphere
The store is often described as having a great vibe, with a nostalgic feel for long-time customers, though some noted issues with cleanliness and comfort.
Pricing Concerns
Several reviews mentioned that prices can be high, with some customers feeling that certain items were overpriced compared to similar products elsewhere.
Variety and Selection
Customers enjoyed the wide variety of alternative and goth-themed merchandise, although some felt the selection was lacking in specific items.
FS
Fernando S
1 day ago
5.0
The only and last cool rock store in the city!
EM
ENGENDRO MX
Dec 26, 2025
5.0
Excellent quality in their leather products I need to go looking for something new again.
KM
Ken Martes
Dec 23, 2025
5.0
Old school Chicago at its best plus you can see that the staff is really into the scene
HW
Heidi Williams
Dec 18, 2025
5.0
This place is like every alt girls dream haha, the staff are so nice, welcoming, and helpful, and the prices are actually decent. Highly recommend, I always find something here to buy!
AT
Amy Thompson
Dec 12, 2025
5.0
Customer service is top-notch! My husband and I had some questions on sizing before making purchases, Trevor was extremely helpful! Hopefully his gift arrives in time for the holidays!
Frequently Asked Questions About The Alley Chicago
What type of products can I find at The Alley Chicago?
The Alley Chicago offers a variety of items including tshirts, jewelry, leather goods, and biker gear. It has been a counter culture store for over 40 years.
Where is The Alley Chicago located?
The Alley Chicago is located at 2620 West Fletcher Street, Chicago, IL 60618, United States.
What are the opening hours of The Alley Chicago?
The Alley Chicago is open Monday to Thursday from 12:00 PM to 7:00 PM, Friday and Saturday from 12:00 PM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Which payment options are accepted at The Alley Chicago?
The Alley Chicago accepts American Express, Cash, Discover, Mastercard, and Visa.
Does The Alley Chicago offer in-store shopping and onsite services?
Yes, The Alley Chicago offers in-store shopping and onsite services with no appointment required.
Is The Alley Chicago a woman-owned and accessible business?
Yes, The Alley Chicago is owned by women and disability, welcomes LGBTQ+ customers, is a transgender safe space, and has a unisex restroom.
Is there free parking available when visiting The Alley Chicago?
Yes, The Alley Chicago offers free street parking and free parking lot spaces for customers.
What nearby places can I visit before or after shopping at The Alley Chicago?
Nearby you can visit Lost Artists Colony (an art gallery and art school), Taboo Tabou (a women's clothing and lingerie store), and Music Factory (a music venue and production space).
Are there nearby dining options close to The Alley Chicago?
Yes, Little Lark (a pizza restaurant) and Thattu (an Indian restaurant and bar) are nearby dining options you can enjoy when visiting the area.
How can I connect with The Alley Chicago online or contact them?
You can visit their website at https://www.thealleychicago.com/, email customerservice@thealley.com, or follow their Instagram handle @thealleychicago and Facebook page at https://www.facebook.com/thealleystores/.