Customer Service
The staff is frequently described as friendly, helpful, and welcoming, contributing to a positive shopping experience.
Product Quality
While many customers praise the quality of leather products, some express disappointment with certain items being overpriced or of lower quality.
Store Atmosphere
The store is noted for its unique vibe and nostalgic feel, appealing to fans of alternative and goth culture.
Pricing Concerns
Several reviews mention that prices can be high, and some customers feel that certain items do not justify their cost.
Mixed Experiences
While many customers have had great experiences, there are reports of inconsistent service and issues with specific employees.