Razny Jewelers

5.0
2413 reviews

About

Watch Store
Razny Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Razny Jewelers
109 East Oak Street, Chicago, IL
60611, United States

Hours

Reviews

5.0
2,413 reviews
5 stars
2,386
4 stars
11
3 stars
4
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, professionalism, and exceptional service, particularly highlighting individuals like Kristy Wu, Lidia, and Isabella.

Product Quality

The quality of watches and jewelry received high marks, with many customers expressing satisfaction with their purchases and the selection available.

Expertise

Staff members demonstrated extensive knowledge about watches and jewelry, providing valuable insights and personalized recommendations to customers.

Welcoming Environment

The store atmosphere was described as warm and inviting, making customers feel comfortable and valued during their visits.
  • DB
    Dorothy Bosen
    3 days ago
    5.0
    Wow! I could not have been more positively impressed with the level of customer service I received at at Razny Jewelers. I had the pleasure of being helped by Taylor who was friendly and helpful without being overbearing or pushy. I came into the store to purchase a special gift and found so many beautiful possibilities that it could have been overwhelming but Taylor made it enjoyable. She took the time to really understand my needs and helped me choose something that is truly perfect. I hope to return soon so she can help me pick out something for myself!
  • CM
    Cristian Manzanarez
    5 days ago
    5.0
    I had a great experience working with Robert at Razny. He was professional, patient, and took the time to walk us through the different sections of the store. He answered all of our questions and allowed us to try on several watches without any pressure, which made the experience feel comfortable and enjoyable. This was my first Rolex purchase, and Robert made the entire process smooth and memorable. I couldn't be happier with my Datejust 41, white dial, smooth bezel on Oyster bracelet. Truly a great first Rolex experience, and I look forward to working with him again in the future. Highly recommend asking for Robert if you're visiting Razny.
  • MI
    Michael Israel
    Dec 26, 2025
    5.0
    If you’re looking for the place in Chicago for high-end jewelry, Razny Jewelers is unmatched and Lidia is the reason the experience reaches another level entirely. Lidia at Razny Jewelers is simply the best. From the moment you walk in, Lidia makes you feel confident, informed, and genuinely taken care of. Her knowledge of fine jewelry, gemstones, and luxury brands is exceptional, but what really sets her apart is her taste, honesty, and attention to detail. She listens, understands exactly what you’re looking for (often before you fully articulate it), and guides you with precision, never pressure, never fluff. Razny Jewelers itself is the gold standard for luxury jewelry in Chicago. The selection is elite, the quality is unquestionable, and the environment feels refined without being intimidating. Everything about the store reflects trust, legacy, and excellence. But Lidia turns a great store into an unforgettable experience. Whether you’re making a major purchase, celebrating something meaningful, or simply exploring, you walk out knowing you made the right decision—and that you were advised by someone who truly cares about getting it right. If you want the best jewelry, the best service, and the best overall experience in Chicago, go to Razny Jewelers and ask for Lidia. There’s no comparison.
  • AD
    Ajit Pal Dogra
    Dec 25, 2025
    5.0
    I had an outstanding experience with Razny - Patek Philippe Authorized Dealer. Their professionalism, transparency, and genuine passion for horology truly sets them apart. Kristy Wu, is one of the best! She had me try a variety of Patek pieces and over time, took the effort to understand my preferences and, most importantly, honored her commitment by allocating two Patek Philippe Annual Calendar watches for me and my wife. Her communication was clear and respectful throughout, with no pressure and no false promises. Every interaction felt personal and built on trust rather than transactions. I would highly recommend Razny to any serious collector looking for a long-term relationship built on mutual respect, honesty, and exceptional service.
  • AA
    Anthony Amunategui
    Dec 24, 2025
    5.0
    I cannot say enough about the experience I had at Razny Jewelers. From the moment I walked in, Lily and Lydia made me feel completely at home—comfortable, welcomed, and genuinely cared for. The environment was warm, elegant, and stress-free, which is exactly what you want when making an important purchase. Lily and Lydia delivered impeccable, best-in-class service. Their attention to detail, knowledge, and professionalism were outstanding, but what truly set them apart was how personal the experience felt. There was never any pressure—only thoughtful guidance, patience, and a clear commitment to excellence. These are the kind of people you can count on to go above and beyond every single time. If you’re looking for a place where trust, comfort, and top-tier service come together seamlessly, ask for Lily and Lydia. They are exceptional, and Razny Jewelers is fortunate to have them. Highly recommended.

Frequently Asked Questions About Razny Jewelers

What products does Razny Jewelers specialize in?

Razny Jewelers is an authorized retailer specializing in Rolex watches and also offers a selection of fine jewelry.

Where is Razny Jewelers located?

Razny Jewelers is located at 109 East Oak Street, Chicago, IL 60611, USA.