Business Details
About
Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Nordstrom Rack The Shops at State and Washington
24 N State St, Chicago, IL
60602, United States
Hours
Reviews
4.1
2,489 reviews
5 stars
1,209
4 stars
714
3 stars
375
2 stars
102
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted poor customer service, with staff being rude or unhelpful during interactions.
Product Pricing
Customers appreciated the competitive pricing and good deals on various items, although some noted discrepancies in pricing.
Store Organization
The store was generally described as clean and organized, making it easier for customers to browse.
Selection Variety
While many found a good selection of items, some customers felt the men's section was limited and the overall inventory could be hit or miss.
Checkout Experience
Several reviews mentioned slow checkout processes and unengaged cashiers, impacting the overall shopping experience.
- HEHeather EvansNov 10, 20255.0I had an appointment downtown and hadn’t been having a great day until making a purchase here where the friendly salespeople including Lauren turned it around. The man behind me in line commented that he always shops there because of the women working the registers and I now see what he means. They make all of the difference, and were some of the most friendly, professional and funny customer service I’ve experienced in a long time. The store was clean and organized as well.
- JDJohn DoeNov 3, 20251.0Down escalator broken, store in general disrepair and a smelly homeless man hit me up for a shirt. Oh, the long checkout lines and it's barely November.
- LMLeandra MuellerNov 1, 20255.0Zoe was beyond helpful and truly such a nice person. It’s hard to find people like her, especially when you’re in a hurry shopping right before the store closes. She had so much patience and made the experience so much better!
- KHKindra HartkeNov 1, 20255.0I love shopping at Nordstrom Rack. Such a great variety of top brands and high quality. The only thing I don’t like is that it’s hard to navigate a cart through the store because the a clothing areas and shoe aisles are a tight fit, but that won’t stop me from shopping!
- AJAda JonesNov 1, 20251.0Did not like the store. Most items that look good, are very small dress sizes. 👗
Frequently Asked Questions About Nordstrom Rack The Shops at State and Washington
What is Nordstrom Rack The Shops at State and Washington known for?
Nordstrom Rack is the off-price division of Nordstrom, offering fashion for the whole family and home at up to 70% off, with many items straight from Nordstrom stores, serving customers for over 40 years.
What are the store hours for Nordstrom Rack at The Shops at State and Washington?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
What types of products can I find at Nordstrom Rack?
You can find women's, men's, and children's apparel, shoes, handbags, accessories, beauty and cosmetics, designer fragrances, home goods, baby essentials, and more, including discount designer apparel and bargain shopping options.
Does Nordstrom Rack offer in-store pickup and delivery?
Yes, Nordstrom Rack offers in-store pickup services. Delivery options are available but same-day delivery and curbside pickup are not offered.
What payment options are accepted at Nordstrom Rack?
Nordstrom Rack accepts a variety of payment options including Afterpay, American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Can I find Nordstrom Rack easily using public transit or nearby landmarks in Chicago?
Nordstrom Rack is located at 24 N State St in Chicago at The Shops at State and Washington, near notable locations such as the State And Washington Shops shopping center and Hotel Burnham Gym, making it accessible to shoppers exploring these popular spots.
Are there clothing alteration services nearby Nordstrom Rack?
Yes, Alterations at Nordstrom Rack offers sewing and alteration services close by, allowing you to customize or adjust your purchases conveniently after shopping.
What nearby dining options are available near Nordstrom Rack at The Shops at State and Washington?
Several dining options nearby include The Wine Bar At The Walnut Room - Macy's, Atwood (an American restaurant and bar), Happy Lobster, Pizza Joint (a Mediterranean and pizza restaurant), Isla Filipino (Filipino and Asian cuisine), and The Budlong Southern Chicken, offering a variety of tasty choices before or after your shopping trip.
Is Nordstrom Rack a good place for bargain shopping compared to other stores in the area?
Yes, Nordstrom Rack is a style-deal destination offering discounts up to 70% off of top brands and designer apparel, making it a competitive option alongside other stores like Target, Marshalls, TJ Maxx, Ross Dress For Less, and Macy's in the area.
Where can I find more information or contact Nordstrom Rack The Shops at State and Washington?
You can visit their website at https://stores.nordstromrack.com/us/il/chicago/24-n-state-st, call +1 312-377-5500, or email jacob.reynolds@nordstrom.com for more information.