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Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Michigan Avenue. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
3,682 reviews
5 stars
2,425
4 stars
748
3 stars
286
2 stars
77
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for their helpfulness while others are criticized for being rude or indifferent.
Shopping Experience
Many customers enjoyed the overall shopping experience, highlighting the store's cleanliness and organization, but some found it overwhelming and disorganized.
Product Selection
Customers appreciate the variety of products available, though some noted a decline in the selection of certain items, particularly handbags.
Staff Knowledge
Several reviews commend specific staff members for their product knowledge and personalized service, enhancing the shopping experience.
Alterations Service
The alterations department received positive feedback for its professionalism and efficiency.
- JMJennifer Munoz3 days ago5.0This Nordstrom’s is absolutely amazing. So many great stores inside as well as several floors of Nordstrom’s which now includes a jelly cat store. There is also lots of great places to have food and sit down and relax. Very clean, decorated beautifully for the holidays.
- ZZZaza33Nov 5, 20252.0JELLYCAT pop up.. this is not a review of the Nordstrom‘s itself, but rather the jelly cat pop-up store. The line was like two hours long on both days. I tried you can’t even really window shop due to the way it’s laid out so you can wait in line for two hours for something you’re not even sure they have.
- PBProfpile BastaNov 3, 20255.0Wow... Yoselyne C. Treated my daughter and I like royalty. Yoselyne was attentive and understanding of our shopping needs. This location has earned a customer for life because of the way Yoselyne C. Conducts business. Fantastic customer service from a Fantastic individual.
- CLCathy LyNov 3, 20255.0Yoselyne was amazing to work with. If you visit the store, be sure to ask for her. She will literally roll out the red carpet and treat you like family. So thankful she was able to help us while we were in Chicago a few weekends ago. 5 stars aren't enough for her!
- SGSilver Gold Luxury & Spiritual Maps GuideOct 19, 20255.0Nordstrom on Michigan Avenue proves that great service is a competitive advantage. From the greeting at the door to the final checkout, the team makes you feel cared for without being rushed. I used their personal styling service and was impressed by how thoroughly they prepared—pulling sizes, building full looks, and even considering footwear and weather. Their designer selection is curated with Chicago in mind: tailored coats, quality knitwear, and polished pieces that travel well for business. The alterations department is excellent; they explained options clearly and delivered a flawless finish ahead of schedule. What I like most is the store’s practicality—great lighting, clean fitting rooms, and staff who remember your name and preferences. They’re also strong on special orders and follow-ups, which makes building a wardrobe over time very easy. The price spectrum is wide, but even at the top end you feel value because the experience is so seamless. If you want luxury that functions in real life—meetings, dinners, flights the next morning—this Nordstrom is a dependable partner. Five stars for consistency, courtesy, and clothes that actually earn their place in the closet.
Frequently Asked Questions About Nordstrom Michigan Avenue
What types of clothing does Nordstrom Michigan Avenue offer?
Nordstrom Michigan Avenue offers men's, women's, and children's clothing, including designer apparel and accessories.
What services are available for order pickup at Nordstrom Michigan Avenue?
You can enjoy in-store pickup and curbside pickup services at Nordstrom Michigan Avenue for convenient order collection.
What are the operating hours of Nordstrom Michigan Avenue?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does Nordstrom Michigan Avenue provide gift packaging services?
Yes, Nordstrom Michigan Avenue offers gift packaging services to make your shopping experience easier.
What payment methods are accepted at Nordstrom Michigan Avenue?
Nordstrom Michigan Avenue accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are alterations and styling services available at Nordstrom Michigan Avenue?
Yes, personalized services like styling and alterations are provided to ensure an enjoyable shopping experience.
Which beauty and cosmetic brands can I find near Nordstrom Michigan Avenue?
Nearby, you can find cosmetic and beauty services from Nars Cosmetics, Clarins Chicago, Anastasia Beverly Hills Brow Studio, and Charlotte Tilbury at Nordstrom.
What luxury fashion stores are located near Nordstrom Michigan Avenue?
Luxury fashion stores near Nordstrom Michigan Avenue include Louis Vuitton Nordstrom Chicago, Gucci, Prada, Dolce & Gabbana, Christian Louboutin, and Emporio Armani.
Where can I find dining options near Nordstrom Michigan Avenue?
You can enjoy several dining options nearby such as Habitant (tapas and cocktail bar), The Terrace (American restaurant and bar), Potbelly (sandwich shop), Baffo (Italian restaurant), Marketplace Café, OYSY (Japanese restaurant), Doc B's (American restaurant and bar), and Ebar (coffee shop).
How can nearby places like Strategic Investments Unleashed and The Gwen Fitness Center complement my visit to Nordstrom Michigan Avenue?
You can attend events or planning sessions at Strategic Investments Unleashed nearby, and maintain your fitness routine at The Gwen Fitness Center before or after shopping at Nordstrom Michigan Avenue.