Madewell

3.5
22 reviews

About

Clothing StoreWomen's Clothing StoreFashion Accessories StoreShoe Store
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
3442 N. Southport Ave, Chicago, IL
60657, United States

Hours

Reviews

3.5
22 reviews
5 stars
12
4 stars
0
3 stars
3
2 stars
1
1 star
6
  • MM
    Michelle
    Oct 25, 2025
    5.0
    Sofia was amazing! So thankful to her for her patience helping me find my size
  • JJ
    JamieKbutterfly
    Sep 24, 2025
    1.0
    I had a similar experience as some below. I went in on a week night. The shorter girl working there was too busy chatting with someone to bother, no one greeted me. I found things on my own and went into a fitting room by myself and at this point there were two employees there and I was the only customer. I went to check out and had an issue with my credit card. The manager girl I assume came over to cancel the transaction and was extremely rude. I apologized on my way out of the store for the inconvenience even though I still purchased items and she gave me the dirtiest look and said absolutely nothing. I have worked in retail before and even on a bad day I would never treat someone like that. I don't care how hard it can be to find help, don't have people like her representing your store. It has completely turned me off to Madewell as a brand.
  • OH
    Olivia Heming
    Aug 26, 2025
    3.0
    Came in looking to buy a pair of jeans without knowing the exact style/size after wearing my sister’s. Olivia was super helpful in finding the exact same style based on my description of the fit and helped with sizing since that style is known to stretch. 5 stars for the customer service! One thing I noticed in the store was that the fitting room smelled a bit like mold and mildew. I figured the carpet probably needed replacing from people going in with wet shoes. However, when I got home I realized that both pairs of jeans I purchased smelled VERY strongly so I think the store might have a mold issue. I’m going to wash and keep the pairs I bought but probably would be cautious to shop at this location again.
  • AC
    Arin Colman
    Aug 2, 2025
    3.0
    Only order online. Absolutely great jeans but they’re constantly removing products! Twice I found some of the only jeans that fit me and work with my needs BOTH were discontinued

Frequently Asked Questions About Madewell

What type of clothing does Madewell specialize in?

Madewell specializes in women's and men's denim, including jeans, as well as tees, outerwear, footwear, and bags.

What are the regular store hours for Madewell Southport?

Madewell Southport is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.