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lululemon

4.1
(204 reviews)

Business Details

(847) 469-9329

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
5220 Fashion Outlets Way, Rosemont, Chicago, IL
60018, United States

Hours

Reviews

4.1
204 reviews
5 stars
128
4 stars
25
3 stars
20
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Product Quality

Customers appreciate the quality of Lululemon products, but some feel the prices are too high for the outlet store.

Inventory Issues

The store has a wide variety of items, but many customers noted limited sizes and styles available, particularly for men.

Outlet Experience

The outlet experience is described as hit or miss, with some customers finding great deals while others feel the selection is outdated or unappealing.
  • CS
    Claire Sargent
    Feb 16, 2026
    1.0
    Rude staff, dirty and overprice
  • NC
    Nico Ituarte Camara
    Jan 31, 2026
    1.0
    Been calling all morning. Need to know if they have yoga mats in stock and no one picks up it’s ridiculous
  • JV
    jane val
    Dec 9, 2025
    3.0
    I went into this lululemon outlet store thinking that, I would finally be able to figure out what all the hype was about. What I found was highly priced , very expensive workout clothing. If this is supposed to be an outlet store then I don't know what the prices would be in a regular lululemon store. $49 stretch skort reduced from their normal price of $88? $59 for a pair of camouflage "tights" marked down from $98? $89 for a pair of red leggings that looked like they had been worn and returned? $279 for a pair of cropped twelfth leggings marked down from $398? The quality does look like it's better than your average leggings, however, i have purchased comparable workout wear from dance costume companies for a lot less money and even made in the USA. I still don't get the hype.
  • NN
    Nhi Nguyen
    Nov 1, 2025
    1.0
    I usually enjoy shopping at Lululemon, but my experience at this outlet was quite disappointing. When I stepped out of the fitting room to show my friend an outfit, an employee looked into my fitting room even though I told her I was still trying on clothes. She gave me an attitude and seemed annoyed. She also seemed to complain that I had too many items in the fitting room — but these were items I was planning to purchase. The other staff there had told me I couldn’t leave at the cashier to hold, so I had to keep them with me in the fitting room to make sure they weren’t put back. Overall, the staff didn’t seem friendly or welcoming. Several looked unhappy, and I even overheard two employees at the cashier talking negatively about another customer, which felt unprofessional. I hope management can address these issues and encourage better customer service — a positive attitude really makes a big difference in the shopping experience.
  • PP
    P
    Oct 16, 2025
    5.0
    10/16 at 3:30pm Please give five stars to the African American employee who worked at checkout today. I was on a meeting call and couldn’t hear him well, but he was patient, polite, and provided amazing, friendly customer service. I truly appreciate his positive energy — you are amazing!

Frequently Asked Questions About lululemon

What are the regular store hours for lululemon at the Chicago Fashion Outlets?

The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sundays.

Does lululemon offer in-store pickup for online orders?

Yes, lululemon at this location offers in-store pickup services for online purchases.

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