Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
I was very uncomfortable shopping at this store. I've never felt profiled before, but it was very obvious here, as the sales associate followed me around the store and stared at me from nearby (trying to be discreet) as I shopped for jewelry. I still ended up buying the item I wanted, but even checking out was awkward. A different associate rung me up and didn't give me a bag for the item. When I asked for one, she exchanged a weird look with the first associate before giving it to me, then they laughed as I left. I'm going to return the item because of the bad shopping experience.
DT
D Taylor
Jul 2, 2023
5.0
I'm a loyal customer of J. Crew, however, convenience directed me to visit & purchase new Bermuda shorts from J. Crew's Factory store. I was very happy with the choices, the prices, and excellent customer service from Megan A. The store was fully stocked and every sales associate was merchandising ( late afternoon - impressive)
I'm also in retail, this is a promise to return (and refer my friends too)...you raised the bar for your peers to follow. Thanks !
GA
Geralyn Aguinaldo
Dec 28, 2022
5.0
Super helpful and friendly staff. Organized and good selection of sizes.
What are the operating hours of J.Crew Factory at Clark & Diversey?
J.Crew Factory is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is J.Crew Factory located in Chicago?
J.Crew Factory is located at 662 W Diversey Parkway, Space 662, Chicago, IL 60614, USA.
What types of clothing and services does J.Crew Factory offer?
The store offers colorful and stylish clothing for women, men, and children, including men's suiting and kids' Crewcuts, plus private shopping appointments by call.
Can I pick up items in-store at J.Crew Factory?
Yes, J.Crew Factory offers in-store pickup for your convenience.
What payment methods are accepted at J.Crew Factory?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, Samsung Pay, and Visa.
Does J.Crew Factory offer private shopping appointments?
Yes, customers can call to schedule private shopping appointments at the store.
Does J.Crew Factory have free Wi-Fi available?
Yes, the store provides free Wi-Fi to customers while shopping.
What nearby restaurants can I visit after shopping at J.Crew Factory?
Nearby restaurants include Tropical Smoothie Cafe for healthy options and smoothies, The Counter for gourmet burgers, and Nando's Peri-Peri for flavorful Portuguese chicken dishes.
Are there any nearby hotels if I am visiting J.Crew Factory from out of town?
Yes, you can find nearby accommodations such as Hotel Versey, The Wyndham Hotel Chicago IL, and Mid America Hotel close to the store.
How can I get to J.Crew Factory using public transportation?
J.Crew Factory is conveniently located near CTA bus stops 1832 and 5369, making it easily accessible by bus.