We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
I was traveling from France to Chicago and discovered this store by chance, as I didn’t know the brand. Virginia M., the woman who helped me, was amazing - charming, very polite and never pushy. She gave honest advice and great judgment, which made the experience really enjoyable. I ended up buying two beautiful pieces. This is exactly how shopping should be. You’re amazing!
JT
Joelle Tierney
Dec 10, 2025
5.0
Awesome shopping experience! The staff was amazingly attentive and dug deep to my size. I walked out with my new favorite pair of jeans!
LL
Lauren
Nov 25, 2025
1.0
Surprisingly rude customer service.
I was just browsing and picking up a few items to try on when an associate quietly asked if I needed a fitting room. I politely said no, but she muttered “what the—” loud enough for me to hear. Totally unnecessary attitude.
KT
Kimberly Thomas
Nov 20, 2025
5.0
I have loved J. Crew for years, and it continues to not disappoint. You can find quality pieces that will last a years if not a lifetime which is what we need in this economy. I have even passed things down to my daughter. The prices can be a little pricey but as I said the quality is there so the cost per wear ...its worth it.
LC
Laura Calabrese
Oct 7, 2025
5.0
I love Jcrew - not the factory - the OG. So sad that many of the original JCrew stores are slowly closing! Wish the sales online were mirrored in the sales offered at brick and mortar stores. I would love this. Sadly, what often happens is that I will go to this location to try on and see the merchandise 'live' and then go home and buy it online because the prices can be lower!
Where is the J.Crew store located on North Michigan Avenue?
The J.Crew store is located at 900 North Michigan Avenue, Chicago, IL 60611.
What are the store hours for J.Crew on weekdays?
J.Crew is open from 11:00 AM to 7:00 PM Monday through Friday.
Does the J.Crew store offer in-store pickup services?
Yes, J.Crew offers in-store pickup services for customer convenience.
What types of products can I find at the J.Crew store on N. Michigan Avenue?
You can find timeless and modern clothing including cashmere, coats, blazers, pants, men's and women's suiting, shoes, and bags at J.Crew.
What payment options are accepted at the J.Crew store?
J.Crew accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the J.Crew store wheelchair accessible?
Yes, the J.Crew store has a wheelchair accessible entrance.
Can customers enjoy free standard shipping through J.Crew Rewards?
Yes, J.Crew offers free standard shipping with their J.Crew Rewards program.
Are there any notable clothing stores near J.Crew on North Michigan Avenue?
Yes, nearby clothing stores include Lululemon Athletica, Max Mara, and L.K Bennett, making the area great for fashion shopping.
What dining options are available near the J.Crew store?
Nearby dining options include The Rotisserie, Green Street Smoked Meats, and Ginza Ramen for a variety of meals after shopping at J.Crew.
How can nearby real estate agents help customers visiting the J.Crew store?
Real estate agents like Kim Bowman and Stephanie Klein Trout can assist customers interested in exploring or buying properties near the store, especially if relocating to the area.