J.Crew

4.2
138 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
900 North Michigan Avenue, Chicago, IL
60611, United States

Hours

Reviews

4.2
138 reviews
5 stars
79
4 stars
31
3 stars
15
2 stars
4
1 star
9
  • NV
    Nicolas Vandenberghe
    Dec 21, 2025
    5.0
    I was traveling from France to Chicago and discovered this store by chance, as I didn’t know the brand. Virginia M., the woman who helped me, was amazing - charming, very polite and never pushy. She gave honest advice and great judgment, which made the experience really enjoyable. I ended up buying two beautiful pieces. This is exactly how shopping should be. You’re amazing!
  • JT
    Joelle Tierney
    Dec 10, 2025
    5.0
    Awesome shopping experience! The staff was amazingly attentive and dug deep to my size. I walked out with my new favorite pair of jeans!
  • LL
    Lauren
    Nov 25, 2025
    1.0
    Surprisingly rude customer service. I was just browsing and picking up a few items to try on when an associate quietly asked if I needed a fitting room. I politely said no, but she muttered “what the—” loud enough for me to hear. Totally unnecessary attitude.
  • KT
    Kimberly Thomas
    Nov 20, 2025
    5.0
    I have loved J. Crew for years, and it continues to not disappoint. You can find quality pieces that will last a years if not a lifetime which is what we need in this economy. I have even passed things down to my daughter. The prices can be a little pricey but as I said the quality is there so the cost per wear ...its worth it.
  • LC
    Laura Calabrese
    Oct 7, 2025
    5.0
    I love Jcrew - not the factory - the OG. So sad that many of the original JCrew stores are slowly closing! Wish the sales online were mirrored in the sales offered at brick and mortar stores. I would love this. Sadly, what often happens is that I will go to this location to try on and see the merchandise 'live' and then go home and buy it online because the prices can be lower!

Frequently Asked Questions About J.Crew

Where is the J.Crew store located on North Michigan Avenue?

The J.Crew store is located at 900 North Michigan Avenue, Chicago, IL 60611.

What are the store hours for J.Crew on weekdays?

J.Crew is open from 11:00 AM to 7:00 PM Monday through Friday.