Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes Store
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 5220 Fashion Outlets Way Space #1183.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Express Factory Outlet
5220 Fashion Outlets Way Space #1183, Chicago, IL
60018, United States
Hours
Reviews
3.8
31 reviews
5 stars
19
4 stars
1
3 stars
3
2 stars
1
1 star
7
- KDKyra DonaldsNov 5, 20255.0Great selection and very helpful employees , will definitely come back!
- LFLucia FraySep 28, 20255.0Great Customer Service and so much Selection! loved the inside tips and styles from Luz and Jasmine , Definitely will be back
- AEAbdullah EhsanSep 27, 20251.0I visited today and honestly it was the worst experience. First of all, the three workers were standing in a corner talking among themselves instead of helping customers. As soon as I walked up, two of the girls literally ran away. Then I spent half an hour trying on clothes, finally picked a shirt that clearly said 60% off, and when I went to buy it, the guy tells me I need to buy a bundle of 3 including this one. I told him it says 60% off there is no such label on it, and his only response was, “That’s how it is.” Seriously? These people are at work but very unprofessional, with so much attitude on top of it — as if they’re the ones paying for my shopping. Total waste of time and the worst customer service I’ve seen.
- EJEddy JiangAug 29, 20255.0Had a wonderful experience being helped by Luz and Chris! They were very patient with me and help me get the best looking and also most discounted items. Walked away very happy with my jacket purchase. Will for sure come back again whenever I visit Chicago! Thanks for your wonderful service!
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Fashion Outlets at Rosemont hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is Express NEXT?
EXPRESS NEXT is a customer loyalty program where enrolled members can earn points and receive rewards that can be used towards future purchases. Terms and conditions such as expiration dates apply; visit https://www.express.com/nextrules for details.
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days for items purchased in Express Factory Outlet stores only, with original tags attached. Items purchased online or at Express or Express Men stores cannot be returned here.
Where can I purchase an Express gift card?
Express gift cards can be bought at Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Fashion Outlets at Rosemont hiring?
You can view and apply for open positions by visiting https://www.express.com/g/careers/.
What are the opening hours of Express Factory Outlet?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment options are accepted at Express Factory Outlet?
Payment methods include American Express, Cash, Diners Club, Discover, Mastercard, and Visa. Mobile NFC payments and debit cards are accepted; cash-only is not required.
What size ranges does Express Factory Outlet offer?
Women's sizes from 00 to 14 and XS to XL, and men's sizes XS to XXL (pants W28-38, length 30-34, jackets 36S-44L) are available.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for any comments, questions, or suggestions.
Are online Express orders returnable at Express Factory Outlet?
Online orders can be returned or exchanged within 30 days at any Express store but not at Express Factory Outlet stores.
What nearby clothing stores can I visit along with Express Factory Outlet at Fashion Outlets at Rosemont?
Nearby clothing stores include Etro Outlet CHICAGO, Forever 21, Superdry Outlet, Abercrombie & Fitch, Perry Ellis, and True Religion. You can explore these for additional fashion options during your visit.
Are there any nearby places to grab a bite or a drink after shopping at Express Factory Outlet?
Yes, you can visit Uni Uni Bubble Tea & Rolling Ice Cream for bubble tea, Tapville Social – Rosemont for drinks, Charleys Philly Steaks for sandwiches, Freshii for healthy food, and Sakura Japan for Japanese cuisine.
Where can I find beauty and spa services near Express Factory Outlet?
Nearby beauty services include bare+BEAUTY Outlet and Benefit Cosmetics BrowBar, offering makeup and permanent makeup services.