Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Numerous customers reported poor customer service, including unresponsive staff, long wait times on calls, and rude interactions.
Order Fulfillment
Many reviews highlighted issues with incomplete orders, late deliveries, and missing items, leading to significant customer dissatisfaction.
Product Quality
Several customers expressed disappointment with the quality of the products received, including spoiled fruit and items not matching what was ordered.
Business Operations
Customers noted that the store often closed early or did not adhere to posted hours, causing frustration for those attempting to pick up orders.
MP
Maria Plascencia
2 days ago
1.0
My order was delivered to the wrong address, the homeowner contacted me and I had to go pick it up and part of my order was missing. Several attempts were made to contact customer they have never returned my calls or issued a refund. Will never again order from them.
AY
Alexis Young
Feb 8, 2026
1.0
They always closed during business hours
SR
Shay R
Jan 24, 2026
1.0
Incompetent is an understatement..I am extremely disappointed with this location and the corporate office as neither are answering their calls. I ordered a box of chocolate covered strawberries as a birthday gift for a friend, that was supposed to be delivered in a box with 2 balloons that I paid for, only for it to to be delivered in plastic with no balloons. I've called the location millions of times, no answer, I've emailed got no response, I've called customer service a million times, no answer!
I will be reaching out to the BBB and report their inadequacy!
Please read all reviews before deciding to buy from this location!
SS
Sheila Strong
Dec 24, 2025
1.0
I have called the store several times at the phone number provided on 99th Street; no one has called me back as yet.
The store was noted to close at 7:00 p.m. I arrived at 6:00pm to pick my order on Tuesday, the store was closed. Today is Wednesday to store closes at 4, no one has yet to call me back. Tomorrow is Christmas the stores closed. Or I have not received an email.
JM
Jasmine Moore
Dec 20, 2025
1.0
I had a very poor experience with this location and would strongly advise against ordering from them. I placed an order for a chocolate-dipped fruit basket along with balloons for my friend. While the fruit basket was delivered, the balloons were completely missing from the order. $20 for 3 Dollar Tree balloons.
I attempted to contact the store multiple times throughout the day, but no one answered the phone. It is extremely concerning for a business to be unreachable, especially when there is an issue with an order. I also reached out to customer service and never received a response.
This experience was highly unprofessional and disappointing. Due to the lack of communication and incomplete delivery, I will not be ordering from this location again.