Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Numerous customers reported poor customer service, including unresponsive staff, long wait times, and rude interactions.
Order Fulfillment
Many reviews highlighted issues with incomplete orders, late deliveries, and missing items, leading to significant customer dissatisfaction.
Product Quality
Customers frequently complained about the quality of the products received, including spoiled fruit and items not matching descriptions.
Business Operations
The store was often reported as closed during business hours, with customers unable to reach them by phone, raising concerns about operational reliability.
SS
Sheila Strong
Dec 24, 2025
1.0
I have called the store several times at the phone number provided on 99th Street; no one has called me back as yet.
The store was noted to close at 7:00 p.m. I arrived at 6:00pm to pick my order on Tuesday, the store was closed. Today is Wednesday to store closes at 4, no one has yet to call me back. Tomorrow is Christmas the stores closed. Or I have not received an email.
TT
Ta
Dec 22, 2025
1.0
0 stars. Please do not order from this place. Ordered a gift for my husband birthday on the 6th didn't receive the gift until the 21st and pieces were missing. Tried to go to the location and it was closed during their business hours and the phone number doesn't work. Please do not order from here.
JM
Jasmine Moore
Dec 20, 2025
1.0
I had a very poor experience with this location and would strongly advise against ordering from them. I placed an order for a chocolate-dipped fruit basket along with balloons for my friend. While the fruit basket was delivered, the balloons were completely missing from the order. $20 for 3 Dollar Tree balloons.
I attempted to contact the store multiple times throughout the day, but no one answered the phone. It is extremely concerning for a business to be unreachable, especially when there is an issue with an order. I also reached out to customer service and never received a response.
This experience was highly unprofessional and disappointing. Due to the lack of communication and incomplete delivery, I will not be ordering from this location again.
KC
Kiara Clark
Dec 9, 2025
1.0
After several times I have to make a review…things aren’t changing for the better. During my first experience I placed an order of chocolate covered strawberries and balloons to be delivered to someone. When they got the order they didn’t receive the balloons. I went to the location and asked about the order and they informed me that they didn’t have any balloons (okay that’s understandable however I should have been informed and either accommodated or received a refund. There was communication and still charged)
Second experience I order 3 mini flower boutiques and this time I do. This time I ask for balloons as well the lady said she didn’t have them so she offered me 3 chocolate covered pineapples.
Whenever you go to the location the door is locked snd you have to ring a buzzer. I’ve tried several times to give this location a chance but I can’t anymore. I suggest they take new ownership or close.
CN
Cynthia Narvaez
Nov 3, 2025
1.0
If I could rate this store a zero I would. My order was never shipped the same day I needed the arrangement. No one ever picked up my call to ask about my order and I called multiple times. This store has the worst customer service in fact they lack it.