Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
387 reviews
5 stars
212
4 stars
100
3 stars
37
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly service, others reported rude and inattentive staff.
Selection
The store has a decent selection of shoes, but many customers noted that the men's shoe section is limited compared to women's.
Parking Issues
Several reviews highlighted significant parking challenges, including towing incidents, which negatively impacted the shopping experience.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Store Hours
Customers expressed frustration with inconsistent store hours, including unexpected closures that hindered their ability to shop.
- DBDustin BakerJan 4, 20261.0They towed my car while I was inside the store buying shoes.
- HHHailie HagglundDec 30, 20251.0the WORST customer service ever!! The employee was so rude and not helpful WHATSOEVER
- ELEd LiDec 8, 20255.0Great staff
- IAIfound AdoorNov 26, 20255.0First time in this store. Young lady was super nice, very helpful..thank you😊 I wish I remembered her name. I went with Jackie. If you know her, you'll remember me. Gray hair
- ACAnthony CoatsOct 14, 20251.0If youre looking for mens shoes, dont bother coming here. Very small and weak selection
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse?
You can find over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, Puma, and more.
Does DSW offer delivery services?
No, DSW Designer Shoe Warehouse does not offer delivery services. However, in-store pickup is available.
What are the store hours for DSW Designer Shoe Warehouse in Chicago?
The store is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Where is the DSW Designer Shoe Warehouse located in Chicago?
It is located at 901 West Weed Street, 2nd Floor, Chicago, IL 60642, inside the Shops on Fremont.
Can I pay with credit cards and mobile payment options at DSW?
Yes, DSW accepts various payment options including American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, Samsung Pay, and contactless payment methods.
Does DSW offer any shoe-related services?
Yes, DSW offers shoe donation programs and shoe repair services in-store.
How can I contact DSW Designer Shoe Warehouse for inquiries?
You can contact them by phone at +1 312-631-7181 or email at info@dswinc.com.
Are there any popular clothing or fashion stores near DSW Designer Shoe Warehouse?
Yes, nearby fashion stores include White House Black Market, Athleta, LOFT, Vans, and Anthropologie, providing a variety of clothing and accessories options.
What dining options are available near DSW Designer Shoe Warehouse for shoppers?
Near DSW, you can find several dining spots like Sangria Restaurant & Tapas Bar, Tokyo 21 (Japanese cuisine), Pizzeria Bebu, Yolk - Lincoln Park for breakfast and brunch, and Joe's on Weed St. for pub fare and concerts.
If I'm visiting DSW, which entertainment venues are nearby that I might enjoy?
Nearby entertainment venues include Circus Nightclub for dancing and nightlife, IMPACT 365 casino and event planning, and Claire Simon Casting in the arts and entertainment sector.