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DSW Designer Shoe Warehouse

4.2
(387 reviews)

Business Details

901 West Weed Street, Chicago, IL
60642, United States
(312) 631-7181

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
901 West Weed Street, Chicago, IL
60642, United States

Hours

Reviews

4.2
387 reviews
5 stars
213
4 stars
99
3 stars
37
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, or inattentive.

Selection

The store has a limited selection of men's shoes and winter boots, leading to customer dissatisfaction.

Parking Issues

Customers frequently mentioned problems with parking, including towing incidents and limited availability.

Store Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with shoe organization.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their helpfulness and friendliness.
  • DB
    Dustin Baker
    Jan 4, 2026
    1.0
    They towed my car while I was inside the store buying shoes.
  • HH
    Hailie Hagglund
    Dec 30, 2025
    1.0
    the WORST customer service ever!! The employee was so rude and not helpful WHATSOEVER
  • EL
    Ed Li
    Dec 8, 2025
    5.0
    Great staff
  • IA
    Ifound Adoor
    Nov 26, 2025
    5.0
    First time in this store. Young lady was super nice, very helpful..thank you😊 I wish I remembered her name. I went with Jackie. If you know her, you'll remember me. Gray hair
  • AC
    Anthony Coats
    Oct 14, 2025
    1.0
    If youre looking for mens shoes, dont bother coming here. Very small and weak selection

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse?

You can find over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, jewelry, and accessories from popular brands like Nike, Cole Haan, Puma, and more.

Does DSW offer delivery services?

No, DSW Designer Shoe Warehouse does not offer delivery services. However, in-store pickup is available.

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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