Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
559 reviews
5 stars
308
4 stars
133
3 stars
67
2 stars
13
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and helpfulness.
Product Selection
Customers appreciate the variety of shoes available, but some express disappointment in the lack of new styles and stock issues.
Pricing
Many reviews mention that prices are perceived as high, though some customers find good deals in the clearance section.
Store Hours
Numerous complaints about early closing times and inconsistent hours, leading to frustration among customers.
Store Condition
Some customers noted issues with the cleanliness and condition of products, including damaged packaging and worn-out shoes.
- SMShiann MNov 14, 20251.0The cashier was rude, and the manager gave me attitude when I asked a simple question
- ILIvy LucierOct 30, 20254.0This location is standard. Prices are not as good as they used to be- clearance is barely marked down!! One of the only spots I can stand shoe shopping in
- NMNichole MyersAug 6, 20253.0They are not like they use to be.
- CCCristinJul 24, 20255.0Lonque esta en rebaja vale la pena y hay mucha variedad
- VVValeria VegaJul 15, 20251.0They out of stock of practically the only product they should be having plenty of... couldn't find my size for various shoe models. The shoes they sell are worn out looking in damaged boxes. Some even are missing one or both shoes. There was no one on the floor, took me a while to find someone for help...
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Chicago?
DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men and women, including boots, handbags, and jewelry from top brands like Nike, Cole Haan, and Puma.
Does the DSW store at Southgate Mall offer in-store pickup?
Yes, the Chicago Southgate Mall DSW location offers in-store pickup service for customers.
Is delivery offered for orders placed at this DSW location?
No, delivery services are not offered at the DSW Southgate Mall Chicago location.
What payment options are accepted at the DSW Designer Shoe Warehouse?
Payments can be made via American Express, Visa, Mastercard, Discover, cash, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
What are the store hours for DSW Designer Shoe Warehouse at Southgate Mall?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the DSW Designer Shoe Warehouse located within Chicago?
It is located at 1101 South Canal, Suite 109, inside Southgate Mall, Chicago, IL 60607.
Can customers get shoe repair services at this DSW location?
Yes, the store offers shoe repair services as one of its customer service options.
What nearby places can I visit for food before or after shopping at DSW Southgate Mall?
You can visit nearby dining options such as Jimmy John's sandwich shop, White Palace Grill diner, Panda Express Chinese restaurant, Dunkin' coffee shop, Baskin-Robbins ice cream shop, and Wingstop chicken restaurant.
Is there public transportation near the DSW Designer Shoe Warehouse in Chicago?
Yes, the CTA Bus Stop 327 is nearby, making it convenient to reach DSW via public transit.
Are there other retail stores or services near the DSW Southgate Mall location?
Yes, nearby places include PetSmart for pet supplies, Mattress Firm for home furnishings, AT&T Store for mobile devices, and Bank of America ATM for banking services.