Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
562 reviews
5 stars
311
4 stars
132
3 stars
67
2 stars
13
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and aggressive behavior towards customers.
Product Selection
Customers appreciated the wide selection of shoes and accessories, although some noted issues with stock availability and quality.
Store Hours
Many customers expressed frustration with the store's early closing times, which do not align with posted hours.
Pricing
While some customers found good deals, others felt that prices were too high and clearance items were not well marked.
- SEShira EliaserDec 30, 20251.0The staff at this store went out of their way to be aggressive and rude. I dropped my validated parking ticket while shopping, and the young lady with teal hair yelled at me and treated me like a freeloader and a thief when I came back to ask if anyone had found it. They had found it, but by the time they bothered to pay attention to us, we had overstayed the limit and had to pay for parking. $10 just for lack of simple human courtesy.
- ALAnnabelle LeighDec 16, 20255.0Great selection of shoes and accessories and reasonably priced.
- SMShiann MNov 14, 20251.0The cashier was rude, and the manager gave me attitude when I asked a simple question
- ILIvy LucierOct 30, 20254.0This location is standard. Prices are not as good as they used to be- clearance is barely marked down!! One of the only spots I can stand shoe shopping in
- NMNichole MyersAug 6, 20253.0They are not like they use to be.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Chicago?
DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men and women, including boots, handbags, and jewelry from top brands like Nike, Cole Haan, and Puma.
Does the DSW store at Southgate Mall offer in-store pickup?
Yes, the Chicago Southgate Mall DSW location offers in-store pickup service for customers.
Is delivery offered for orders placed at this DSW location?
No, delivery services are not offered at the DSW Southgate Mall Chicago location.
What payment options are accepted at the DSW Designer Shoe Warehouse?
Payments can be made via American Express, Visa, Mastercard, Discover, cash, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
What are the store hours for DSW Designer Shoe Warehouse at Southgate Mall?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the DSW Designer Shoe Warehouse located within Chicago?
It is located at 1101 South Canal, Suite 109, inside Southgate Mall, Chicago, IL 60607.
Can customers get shoe repair services at this DSW location?
Yes, the store offers shoe repair services as one of its customer service options.
What nearby places can I visit for food before or after shopping at DSW Southgate Mall?
You can visit nearby dining options such as Jimmy John's sandwich shop, White Palace Grill diner, Panda Express Chinese restaurant, Dunkin' coffee shop, Baskin-Robbins ice cream shop, and Wingstop chicken restaurant.
Is there public transportation near the DSW Designer Shoe Warehouse in Chicago?
Yes, the CTA Bus Stop 327 is nearby, making it convenient to reach DSW via public transit.
Are there other retail stores or services near the DSW Southgate Mall location?
Yes, nearby places include PetSmart for pet supplies, Mattress Firm for home furnishings, AT&T Store for mobile devices, and Bank of America ATM for banking services.