Business Details
About
Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Come visit the Dr. Martens store front at Wicker Park.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
265 reviews
5 stars
210
4 stars
25
3 stars
9
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tiger, Jesse, and Laura.
Store Environment
The store was frequently described as clean, organized, and having a great vibe, contributing to a positive shopping experience.
Product Selection
While many customers appreciated the selection of Dr. Martens, some noted that certain sizes and styles were often out of stock.
Mixed Experiences
There were several reports of poor customer service experiences, particularly regarding staff attentiveness and responsiveness, leading to frustration for some customers.
Quality Concerns
A few customers expressed dissatisfaction with the quality of certain products, citing issues like discomfort and product defects.
- RPRichie Pistol5 days ago5.0Had to replace a defective pair of boots today, and the entire process took maybe 15 minutes from my initial call to walking out with a new pair. Brock and Jett were incredibly helpful, fast, friendly, and on top of everything. Couldn’t be happier with the customer service. Thank you!
- BCBrian ChristianNov 15, 20255.0Winter is coming! So I got one pair here after retiring my old Dr. Martens boots (a 7-year old made in UK). Appreciate their helpful staffs as they provided a great service before and AFTER the purchase.
- ABAli BurnsOct 30, 20255.0Brock was so helpful! He really went above and beyond to help me find great docs. Such lovely staff!
- OVOscar Del ValleSep 24, 20255.0I've been coming here since they first opened and have gotten all my Dr. Martens at this location... maybe 15 pairs. I am 25 years old now and started coming here with my sister when I was in the 7-8th grade. This store, community, and culture rocks. You can find some real leather boots or shoes and honestly they are reasonably priced for what you get.
- RHRob The homeownerSep 8, 20255.0Really great service here. Thanks for everything.
Frequently Asked Questions About Dr. Martens Wicker Park
What type of products does Dr. Martens Wicker Park offer?
Dr. Martens Wicker Park offers a variety of shoes and boots for men, women, and children, known for their durable and rebellious style.
What are the store hours for Dr. Martens Wicker Park?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Dr. Martens Wicker Park offer in-store shopping and pickup options?
Yes, the store offers in-store shopping and allows in-store pickup for online orders.
What payment methods are accepted at Dr. Martens Wicker Park?
They accept debit cards, credit cards, and mobile NFC payments.
Is same-day delivery available at Dr. Martens Wicker Park?
Yes, Dr. Martens Wicker Park provides same-day delivery services.
Where is Dr. Martens Wicker Park located?
It is located at 1561 North Milwaukee Avenue, Chicago, IL 60622, USA.
Are there nearby places to eat around Dr. Martens Wicker Park?
Yes, nearby dining options include Earwax Cafe, Bloom Plant Based Kitchen (vegetarian/vegan), Jimmy John's sandwich shop, Rasoi Indian Kitchen, Seattle Stick Korean restaurant, and Taxim Greek Mediterranean restaurant.
What entertainment venues can I visit near Dr. Martens Wicker Park?
Nearby entertainment includes The Point music venue, High Noon Saloon whiskey bar, Neo Nightclub dance club, and Sapere Art/Intuitive Works art museum and gallery.
Are there cafes near Dr. Martens Wicker Park where I can relax?
Yes, nearby cafes include Oro Chocolate & Coffee and Brü Chicago, both offering coffee and smoothie options.
Can I find other shopping options close to Dr. Martens Wicker Park?
Yes, other shopping spots near you include American Apparel clothing store, Wanna Socks for fashion accessories, Neighborly flowers and gifts shop, and Milwaukee Avenue furniture and shopping area.