Dr. Martens Wicker Park

4.5
267 reviews

About

Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Come visit the Dr. Martens store front at Wicker Park.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dr. Martens Wicker Park
1561 North Milwaukee Avenue, Chicago, IL
60622, United States

Hours

Reviews

4.5
267 reviews
5 stars
212
4 stars
25
3 stars
9
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees who provided exceptional service.

Product Selection

While many customers appreciated the variety of Dr. Martens available, some expressed disappointment in the limited stock of certain styles and sizes.

Store Environment

The store was generally described as clean and well-organized, although a few customers noted issues with temperature and comfort during their visit.

Mixed Experiences

While many reviews highlighted positive experiences, there were notable complaints about poor service from specific staff members, indicating inconsistency in customer interactions.
  • KB
    Karen Back
    5 days ago
    5.0
    TONI WAS INCREDIBLE! She was welcoming and patient and very knowledgeable about sizes and comfort. She helped me find the perfect pair of Sinclairs! She even recommended an insole for a pair of Mary Jane’s that were a tad big! I will be going to see her again! I love upbeat, amazing, wonderful, patient employees! I can be indecisive and tend to try on a lot of options. She was more than happy to help and it made my experience very at your store incredible!
  • DW
    desiree webster
    Dec 14, 2025
    5.0
    I totally love this store times 4, the sales associates are attentive, super knowledgeable, and personable, so I'll definitely be back.
  • RP
    Richie Pistol
    Nov 19, 2025
    5.0
    Had to replace a defective pair of boots today, and the entire process took maybe 15 minutes from my initial call to walking out with a new pair. Brock and Jett were incredibly helpful, fast, friendly, and on top of everything. Couldn’t be happier with the customer service. Thank you!
  • BC
    Brian Christian
    Nov 15, 2025
    5.0
    Winter is coming! So I got one pair here after retiring my old Dr. Martens boots (a 7-year old made in UK). Appreciate their helpful staffs as they provided a great service before and AFTER the purchase.
  • AB
    Ali Burns
    Oct 30, 2025
    5.0
    Brock was so helpful! He really went above and beyond to help me find great docs. Such lovely staff!

Frequently Asked Questions About Dr. Martens Wicker Park

What type of products does Dr. Martens Wicker Park offer?

Dr. Martens Wicker Park offers a variety of shoes and boots for men, women, and children, known for their durable and rebellious style.

What are the store hours for Dr. Martens Wicker Park?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.