I came in all disheveled. Since it was my first time in their store, I was not sure how I would be treated. Pierre was super helpful and very accommodating. Even other associates asked if I was helped as I was waiting.
JT
James Torrey
Jul 31, 2025
5.0
I went to this place today to dream... I knew upon walking in that I could not afford anything in the store. However, the staff was nothing like i expected. They were extremely nice and accommodating! Even the security was extremely nice. I know one day I will be able to go back and actually shop there. Thank you Dior for treating all of your customers (even dreamers) with dignity and respect ❤️
CN
Chau Nguyen
Jun 23, 2025
1.0
Nasty customer service. The male staff shown up with a face full of attitude, did not want to help me look up any item, useless, and want to kick customer out. Go and learn how to do customer service from H&M!
KK
Karthik Kokku
Jun 9, 2025
5.0
Walking into the Dior boutique in Chicago feels like stepping into a world of timeless elegance and elevated service. From the moment I was greeted, the experience was curated with precision, warmth, and effortless luxury.
I came in looking for a specific piece from the new collection, and my Client Advisor made the entire process seamless—knowledgeable without being pushy, attentive without being overwhelming. They offered thoughtful styling suggestions and had a clear understanding of Dior's craftsmanship, history, and seasonal direction.
The boutique itself is pristine and beautifully designed—each space invites you to explore without rush, with the perfect balance of privacy and personalized attention. I appreciated the refreshments, the thoughtful conversation, and even the beautifully wrapped packaging that elevated the entire experience.
Whether you're shopping for something iconic or just discovering the brand, Dior Chicago delivers the kind of tailored, high-touch service that defines true luxury. This is more than a retail experience—it’s couture hospitality.
Highly recommend visiting if you're looking for a standout piece and a team that makes you feel like a valued part of the Dior family.
What products does the DIOR boutique in Chicago offer?
DIOR Chicago offers Women's Ready-to-wear, Men's Ready-to-wear, Shoes, Leather Goods, Accessories, and Fine Jewellery.
What personalized services are available at DIOR Chicago?
The boutique provides ABCDior personalization and personalized advice services.
What are the operating hours for DIOR on weekdays and weekends?
DIOR is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does DIOR Chicago offer in-store pickup and delivery services?
Yes, DIOR Chicago offers both in-store pickup and delivery services.
What payment methods are accepted at DIOR Chicago?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Is DIOR Chicago accessible for customers with disabilities?
Yes, it has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
Does DIOR Chicago provide free Wi-Fi for customers?
Yes, DIOR Chicago offers free Wi-Fi for its customers inside the store.
Where is DIOR Chicago located?
The boutique is located at 931 Rush Street, Chicago, IL 60611, USA.
What nearby entertainment venue can customers visit after shopping at DIOR Chicago?
Customers can visit The Back Room, a nearby jazz and blues club, to enjoy live music after their visit to DIOR.
How can nearby places help me plan my visit to DIOR Chicago?
Nearby locations like The Back Room jazz club offer additional entertainment, making it convenient to enjoy a live music experience before or after shopping at DIOR Chicago.