Does Canada Goose Chicago offer delivery services?

Yes, Canada Goose Chicago offers delivery services.

What payment methods are accepted at Canada Goose Chicago?

They accept American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.

Is Canada Goose Chicago wheelchair accessible?

Yes, the store has a wheelchair accessible entrance.

Can I shop in-store at Canada Goose Chicago?

Yes, in-store shopping is available at Canada Goose Chicago.

What nearby hotels can I stay at when visiting Canada Goose Chicago?

Park Hyatt Chicago and Park Tower are nearby accommodations where customers can stay when visiting the store.

Are there any dining options near Canada Goose Chicago?

Yes, nearby dining options include Einstein Bros. Bagels, NoMI restaurant, Downtown Dogs, Chipotle Mexican Grill, and Devil Dawg.

Where can I find financial services around Canada Goose Chicago?

DigitalMint Bitcoin ATM and Chicago Rush Currency provide financial services near the store.

Are there other clothing or fashion stores near Canada Goose Chicago?

Marlowe is a nearby women's clothing store and fashion accessories store located close to Canada Goose Chicago.

Brand Certified

Canada Goose Chicago

3.4

(368 reviews)

Get Directions Call Website

Business Details

800 North Michigan Avenue, Chicago, IL

60611, United States

(312) 767-0544

https://www.canadagoose.com/us/en/chicago-store.html

About

Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreCanada Goose

Details

DeliveryAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Wheelchair accessible entranceAvailable

Location

Canada Goose Chicago

800 North Michigan Avenue, Chicago, IL

60611, United States

Get Directions

Hours

Monday10:00 AM - 7:00 PM

Tuesday10:00 AM - 7:00 PM

Wednesday10:00 AM - 7:00 PM

Thursday10:00 AM - 7:00 PM

Friday10:00 AM - 7:00 PM

Saturday10:00 AM - 7:00 PM

Sunday11:00 AM - 6:00 PM

Reviews

3.4

368 reviews

5 stars

175

4 stars

3 stars

2 stars

1 star

118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received high praise for their helpfulness, others were described as rude or unhelpful, leading to a frustrating shopping experience for many customers.

Inventory Issues

Several customers reported problems with inventory, including items being out of stock or mismanaged, which contributed to dissatisfaction with the purchasing process.

Quality Concerns

There are complaints regarding the quality of the products, with some customers expressing disappointment in the durability and value of the coats relative to their high prices.

Long Wait Times

Many reviews mentioned excessively long wait times to enter the store or receive assistance, particularly during busy periods, which negatively impacted the overall shopping experience.

AT
Aishini Thiyagarajan
Feb 5, 2026
1.0
We had a very poor experience purchasing from this store. While our in-store associate, Wisdom, was helpful in finding the right coat, everything fell apart once we placed the order. The coat was not in stock locally, which is fine as these things happen. We agreed to have it shipped from a Michigan store with expedited shipping. However, after an entire week with no communication, we had to follow up ourselves. Only then did a manager, Michael, tell us the Michigan store had misplaced the item and that a refund would be issued. What is unacceptable is the complete lack of proactive communication and ownership. No one updated us on the delay, no one checked inventory at other locations, and no alternatives were offered. Inventory issues can happen in retail, but poor customer service is a choice. The managers showed little initiative or accountability, and the experience felt careless and disorganized. We expected far better service and will think twice before purchasing here again.
GG
Gaby
Jan 16, 2026
5.0
I love this brand. I own two Canada Goose jackets and I absolutely love them. The quality is excellent and they are truly perfect for winter — extremely warm and worth the investment. The customer service at the store is also very good; the staff is friendly and helpful. I always enjoy visiting Canada Goose Chicago. Highly recommended.
JM
Jasmine Mathew
Jan 16, 2026
5.0
In Chicago for the weekend and wanted to check if this location had a specific product. I called before arriving and spoke to Michael. He was so helpful and kind — agreeing to place the item on hold for me for the rest of the day. Upon arriving, Mathew was quick to show me the product (and other options I was interested in as well) in addition to answering any questions I had. We had also mentioned an issue with a seam on the product I wanted, but Mathew was quick to research another option and have it shipped to me. I had a great experience in this store — Michael and Mathew are so helpful!
MY
Michelle Yung
Jan 6, 2026
5.0
I usually shop Canada Goose online, but India made my in-store visit amazing. She’s kind, patient, knowledgeable, and never pushy. Because of her, I’ll definitely be shopping in-store again!
ED
Eric Dahlen
Dec 30, 2025
5.0
Even on a busy afternoon during holiday shopping season we were given outstanding personal attention and assistance finding exactly what we needed.