ALO

Reviews

• AI

  Annette Isaacson

  3 days ago
  1.0
  I have to agree with others saying that the staff at this store is stuck up and unhelpful. I live in CO and the staff at the Alo store in Denver is so much friendlier and helpful than the staff at the Michigan Avenue store. Left without buying a thing because the staff is so off putting. No one said hello or offered to help. 👎 Don’t waste your time here.
• LR

  Lupita R

  Jan 16, 2026
  5.0
  Love it, you can try on any clothes prior to purchase ! The staff are were very welcoming & resourceful !
• MH

  Max Hosker

  Dec 30, 2025
  5.0
  Hands down one of the best Alo stores I’ve ever visited. I was greeted immediately when I walked in, which already set a great tone. I was feeling a little lost and overwhelmed, and an associate came right up to ask if I needed help. I told them I was looking for the Accolade crewneck and matching pants, and they instantly guided me to the section. The associate was incredibly friendly, organized, and patient. I explained that I’m in between sizes and that shopping can be stressful for me, and they were so understanding. They suggested starting a fitting room right away and walked me through the process step by step. I was attended to on a first-name basis in the fitting room, which made the experience feel very personal almost like a one-on-one styling session. They kept checking in, saying, “Let me know how the items work out and we can go from there,” which I really appreciated. Buying new clothes can be overwhelming, especially when sizing is tricky, but they made sure I never felt lost or confused. Even though the store was crowded and very busy, the associates still made time for me and gave me their full attention. I ended up finding an Accolade set that fit perfectly and made me feel great. Shoutout to the male cashier with glasses outstanding customer service, very professional, and he made the checkout process smooth and easy. This was truly one of the best shopping experiences I’ve had in a long time. The associates genuinely care about helping guests find styles that work for them. I will definitely be back
• CC

  Chandra Clark

  Dec 24, 2025
  3.0
  I love Alo, I do not love how shoppers of color are treated in Chicago. I understand that theft is a huge problem. But it is not a race issue; it is a character flaw.
• AF

  Anthony Falada

  Dec 24, 2025
  1.0
  Went there on Christmas Eve at 6:30 for last minute shopping and they closed early with no signs in the window. All we got was throat slashing signals from the workers. I understand it's the holidays but we all work late... GOOD JOB ALO, I WILL NO LONGER BE BUYING YOUR PRODUCTS!

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