Business Details
About
Toy StoreToys
The LEGO® Store Chicago brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
1,428 reviews
5 stars
1,076
4 stars
239
3 stars
72
2 stars21
1 star20
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciated the wide selection of Lego sets and parts available, including exclusive items and themed displays.
Customer Service
The staff received high praise for being friendly, helpful, and knowledgeable, enhancing the overall shopping experience.
Store Atmosphere
The store was noted for its beautiful design and engaging displays, making it a fun place for both children and adults.
Store Size
Some customers felt the store was smaller than expected, leading to a limited selection in certain areas.
Pricing
While many found the prices reasonable, a few customers mentioned that some items felt too expensive.
- TTTravis6 days ago5.0First ever Lego store visit my wife and I really enjoyed our time. Kids played with the bricks in store and made mini figs while we looked around. Great store 👍🏻
- JLJerry The Pigeon And Mike LNov 15, 20255.0What’s fun and unique experience. This Lego store has some of the friendliest customer service and so many creative moments for anyone who is a Lego fan! I give this 5⭐️ Jerry (the Pigeon) gives it 5⭐️ Follow #JerryThePigeon on Instagram for other recommendations
- JCJames CampbellNov 1, 20255.0They had a beautiful Lego-built display of the skyline of Chicago in the front of the store
- JDJaron DeVitoOct 30, 20255.0This store was awesome. Very good sized Lego store with most new and popular sets. Had a pretty large pick a brick wall and a great selection of minifig parts.
- DFDatiele FigueiredoOct 20, 20255.0I loved getting to know the Lego Store in Chicago. For those who are walking with their family in the city of Chicago, it is worth stopping by to please children, or adults who love Lego. The store is well organized, you have the option to assemble your own Lego character. For those who like Christmas Lego, it is already available. 💕
Frequently Asked Questions About The LEGO® Store Chicago
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Chicago?
You can become a LEGO® VIP member by visiting The LEGO® Store Chicago and asking a Brick Specialist to sign you up. After signing up in-store, you will receive emails to complete registration and get your digital VIP card.
How do I redeem my LEGO VIP Points?
Redeem your VIP Points by visiting your VIP account on LEGO.com and choosing to redeem a voucher for online or in-store shopping.
Does The LEGO® Store Chicago price match other retailers?
The LEGO® Store Chicago doesn’t price match because store and online promotions can differ. They strive to offer fair and consistent pricing in all locations.
What should I do if my LEGO set is missing a piece or if I lost one?
Visit the store's Pick-A-Brick wall to buy missing pieces or request free replacement pieces shipped to your door via LEGO.com under 'Help' > 'Replacement Parts'.
Is there a charge to visit The LEGO® Store Chicago?
No, all LEGO Stores including the Chicago location are free to enter.
Can I purchase individual LEGO bricks at The LEGO® Store Chicago?
Yes, you can buy individual pieces from the Pick-a-Brick wall which offers a changing selection for creative building.
How can I check if a specific LEGO set is in stock at The LEGO® Store Chicago?
Check stock availability by searching the set on LEGO.com, clicking ‘Check Store Stock’ for this location, or by calling the store directly for assistance.
What are the store hours for The LEGO® Store Chicago?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM, with special holiday hours.
What payment options are accepted at The LEGO® Store Chicago?
The store accepts Android Pay, Apple Pay, Cash, Mastercard, and Visa payments.
What nearby places can I visit along with The LEGO® Store Chicago?
You can visit nearby places like Build A Bear Workshop for entertainment, Te Amo Boba Bar for bubble tea, and Macy's department store for shopping, all within the area near 835 North Michigan Ave.
How can nearby transit or landmarks help me find The LEGO® Store Chicago?
The LEGO® Store Chicago is located near the Chicago River and Michigan Ave. Bridge, a well-known landmark that can help you orient yourself when visiting the store at Water Tower Place on North Michigan Avenue.
Are there any other toy or clothing stores near The LEGO® Store Chicago that I might visit?
Yes, nearby you can also find LEGO, a hobby and toy store, as well as clothing and boutique stores like J.Jill, Lacoste, and Banana Republic, making it convenient for a full shopping experience.