Primark

3.8
467 reviews

About

Clothing StoreBaby Clothing StoreChildren's Clothing StoreGirls ClothingMen's Clothing StoreWomen's Clothing StoreBoys ClothingDepartment StoreLingerie Store
Shop the latest trends at amazing prices at Primark Chicago, IL. Adored by fashion fans and value seekers in Chicago, IL alike, Primark is the destination store for this season’s must haves. Discover women’s, men’s and children’s fashions, as well as lingerie, beauty and homeware. With sustainable cotton and Primark PS cruelty free beauty ranges dropping on the regular, you can explore products that fit your budget and lifestyle. Visit your local Primark Chicago, IL for amazing fashion at amazing prices.

Location

Primark
35 North State Street, Chicago, IL, IL
60602, United States

Hours

Reviews

3.8
467 reviews
5 stars
261
4 stars
63
3 stars
24
2 stars
21
1 star
98

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the wide variety of clothing and accessories available at affordable prices.

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are reported as rude and unhelpful.

Checkout Experience

Long wait times at checkout are a common complaint, with many customers frustrated by the lack of cashiers during busy hours.

Store Amenities

Significant dissatisfaction regarding the absence of restrooms for customers, which many find unacceptable for a large store.

Store Environment

The store is noted for being large and well-organized, but can become overcrowded, impacting the shopping experience.
  • JS
    John Simba
    4 days ago
    5.0
    I was visiting Chicago and decided to check out Primark; I came across one in the UK a couple years ago, but didn't have time, so decided to check this location out. I visited this location on October 30, 2025 around 7:00 PM (based on my receipt). Great deals, selection, style and quality. KUDOS to LOREAL! I hope you get the credit you deserve (& a raise!) --- what made my first visit experience elevated was how great the sales associate (LOREAL) who helped me out --- she asked what I was looking for, checked with her coworker, figured out where it was, and led me the way. If you're looking for Chicago t-shirts at an affordable price and clean/modern design; there were some available at this location (Main Floor, near the Cash Registers / Elevators from what I remember).
  • JE
    Jorge Escobar
    5 days ago
    1.0
    It’s 8:52 and store said they are closed when online hours say 9!!!!! Dissatisfied!!!!!! They had security come and tell me not even the actual worker.
  • SJ
    Samantha joe
    6 days ago
    5.0
    Love this store great locations always very clean good customer service
  • FZ
    Fernando Zarco
    Nov 7, 2025
    1.0
    The customer service was extremely rude. The person at the changing rooms was particularly obnoxious and showed a distinct lack of enthusiasm for their job. And how the hell are you supposed to buy clothes? If you didn't bring your own bag, you're supposed to walk out with the clothes in your hand because they don't have bags to give out at a clothing store. When you bought a product from them, why would should you be forced to buy one of their reusable bags for $1.50?.
  • MB
    Maiia Bedelbaeva
    Oct 26, 2025
    5.0
    I’d like to thank Douglas for his amazing help! I’d been looking for coat in my size for over a week, and he went above and beyond to help me find it. Despite being very busy, he was incredibly attentive, kind, and patient. His customer service truly made my shopping experience wonderful. Thank you, Douglas!

Frequently Asked Questions About Primark

Where is Primark Chicago located?

Primark Chicago is located at 35 North State Street, Chicago, IL 60602, USA.

What are Primark Chicago's store hours?

Primark Chicago is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.