Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Champaign, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Staff too busy on cell phones & each other to wait on customers.
I was NOT the only angry customer.
They had abandoned the rearmost station to congregate at the front, leaving mo sign to direct customers to the front.
Very poor customer service and my situation was not resolved.
In fact, no real suggestion was offered.
Apparently uneducated or simply too young to care.
As the saying goes:
"There are those who can and those who can't ... and they're both right".
DA
Debra Alumbaugh
Sep 8, 2025
5.0
Found what I was hunting for easy in and out access!
SA
serdrena anderson
Aug 10, 2025
5.0
Emilio has Awesome customer service skills and is very helpful. Thanks for giving us a great shopping experience
MT
Maile Tatman
Jul 23, 2025
5.0
I needed a place that had some actual Husky clothing options for my grandson but no body else had the Husky slim option. JCPenny came through with everything we needed. I was finally able to find something for him here.
What are the standard opening hours of JCPenney in Champaign, IL?
JCPenney in Champaign is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Champaign?
The JCPenney store is located at 2000 N Neil St, Champaign, IL 61820, inside the Market Place Mall.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup for your shopping convenience.
What types of products can I buy at JCPenney in Champaign?
You can shop for kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney.
Are there any special brands available at JCPenney Champaign?
Yes, exclusive brands available include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, among others.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa cards for payments.
Is the JCPenney store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and public restrooms to accommodate all customers.
What nearby stores can I visit along with JCPenney for home furnishings or clothing?
Nearby stores include Hollister Co., H&M, Gap for clothing, Pandora for jewelry, and Market Place Mall which hosts various shops for a comprehensive shopping experience.
Are there places to entertain children near JCPenney?
Yes, the Market Place Play Place nearby is a great playground area for children to enjoy.
What shoe stores are located near JCPenney?
Nearby shoe stores include Journeys, Snipes, Shoe Dept. Encore, Tradehome Shoes, and Foot Locker, providing a wide variety of footwear options.