Brand Certified
JCPenney
3.9(522 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2000 N Neil St, Champaign, IL
61820, United States
Certified by JCPenney • Mar 01, 2026
(217) 352-7236
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/il/champaign/clothing-stores-champaign-il-2828.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Champaign, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
3.9
522 reviews
5 stars
239
4 stars
110
3 stars
98
2 stars
36
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received praise for their helpfulness, while others were criticized for being inattentive or unhelpful.
Store Condition
The store is generally clean, but many customers noted a lack of inventory and sparse merchandise.
Product Selection
Customers expressed disappointment with the limited selection of clothing and other items, with some noting that the store feels like it is running out of stock.
Checkout Experience
Long wait times at checkout were frequently mentioned, with only one register open during busy periods.
Sales and Deals
Positive comments about sales and discounts, with some customers finding good deals on clothing.
- GPGayatri PatelJan 23, 20265.0Yonghwa was very helpful in helping us complete a transaction, thank you for making our experience better!
- RGRuss GraeffSep 29, 20251.0Staff too busy on cell phones & each other to wait on customers. I was NOT the only angry customer. They had abandoned the rearmost station to congregate at the front, leaving mo sign to direct customers to the front. Very poor customer service and my situation was not resolved. In fact, no real suggestion was offered. Apparently uneducated or simply too young to care. As the saying goes: "There are those who can and those who can't ... and they're both right".
- DADebra AlumbaughSep 8, 20255.0Found what I was hunting for easy in and out access!
- LBL BJul 26, 20191.0They were open until 8pm. I got off work at 5pm. Just wanted to make an appointment. CLOSED
- GRGloribel RamirezJan 13, 20192.0Yo tube una mala experiencia a qui pedi atencion a una morenita y me respondio de manera muy fea me grito, sin embargo no le entendi porque yo no hablo ingles pero mi esposo si entendio todo despues de eso ya quise comprar pues yo me senti muy discriminada, no es teato correcto para un ser humano. lo siento pero Dios ae encarga de todo.
Frequently Asked Questions About JCPenney
What are the standard opening hours of JCPenney in Champaign, IL?
JCPenney in Champaign is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Champaign?
The JCPenney store is located at 2000 N Neil St, Champaign, IL 61820, inside the Market Place Mall.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup for your shopping convenience.
What types of products can I buy at JCPenney in Champaign?
You can shop for kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney.
Are there any special brands available at JCPenney Champaign?
Yes, exclusive brands available include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, among others.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa cards for payments.
Is the JCPenney store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and public restrooms to accommodate all customers.
What nearby stores can I visit along with JCPenney for home furnishings or clothing?
Nearby stores include Hollister Co., H&M, Gap for clothing, Pandora for jewelry, and Market Place Mall which hosts various shops for a comprehensive shopping experience.
Are there places to entertain children near JCPenney?
Yes, the Market Place Play Place nearby is a great playground area for children to enjoy.
What shoe stores are located near JCPenney?
Nearby shoe stores include Journeys, Snipes, Shoe Dept. Encore, Tradehome Shoes, and Foot Locker, providing a wide variety of footwear options.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website