Many customers reported poor service, with staff being unhelpful, rude, or unavailable when assistance was needed.
Product Quality
Several reviews highlighted issues with the quality of open-box items, including missing parts and damaged products upon delivery.
Pricing
Customers appreciated the competitive prices on appliances, but some felt that the discounts were not significant enough compared to new items.
Delivery Issues
Numerous complaints were made about delivery and installation services, with customers experiencing delays, cancellations, and inadequate service.
Store Experience
While some customers found the store well-stocked and organized, others noted cleanliness issues and a lack of helpful staff.
TC
Tyler Cardinal
Jan 1, 2026
1.0
You guys deleted my comment about how I was mistreated the acting general manager David, I bought something online and the best buy app had an issue but withdrew my money, david completey ignored me.
DB
Davonda Buck
Jan 1, 2026
5.0
Helpful associates and I am enjoying my purchase!
AS
Abuelito Salvaje
Dec 31, 2025
5.0
I came in for a pick up and everything went smooth and fast thanks to Diego. Will come again.
CR
Crisanto Ruiz
Dec 27, 2025
3.0
There was many employers, but nobody, show to help , then I ask like 3 of them and at the end like 30 minutes later they help as.
PP
Pete Pal
Dec 13, 2025
3.0
I used to like shopping there but lately it’s almost a project to someone who will help you or just answer a few questions. They all busy or “in motion” I would say.
What products can I find at Best Buy Outlet in Burbank?
At Best Buy Outlet in Burbank, you can shop for TVs, computers, appliances, and more with expert advice and Geek Squad support.
What are the operating hours of Best Buy Outlet at 7602 S Cicero Ave?
Best Buy Outlet is open daily from 10:00 AM to 6:00 PM.
Where is Best Buy Outlet located?
Best Buy Outlet is located at 7602 S Cicero Ave, Burbank, IL 60459, inside Burbank Town Center.
How can I contact Best Buy Outlet in Burbank?
You can reach Best Buy Outlet at +1 708-930-1091 or via email at s-002447-outletleaders@bestbuy.com.
Does Best Buy Outlet offer support services like Geek Squad?
Yes, Best Buy Outlet offers Geek Squad services for expert technical support and repairs.
Is Best Buy Outlet open on weekends?
Yes, Best Buy Outlet is open every day of the week, including Saturdays and Sundays from 10:00 AM to 6:00 PM.
Can I pick up my online order the same day at Best Buy Outlet?
Yes, Best Buy Outlet offers same day pickup for your online orders.
What nearby stores and services can I visit before or after shopping at Best Buy Outlet?
Nearby places include Eagle Arena, a bar and restaurant; Lovesac, a furniture and home goods store; and Big Lots, a discount store, perfect for dining or additional shopping.
Where can I get mobile phone and repair services near Best Buy Outlet?
You can visit Geek Squad for IT support and computer repair or Cricket Wireless Authorized Retailer for mobile phones nearby Best Buy Outlet.
What are some nearby health and medical facilities close to Best Buy Outlet?
Nearby health services include Duly Health and Care for physical therapy, Chicago Center for Women's Health, and Midwest Women's & Family Healthcare Center for obstetrics and general care.