Bass Pro Shops

4.4
4306 reviews

About

Sporting Goods StoreFishing StoreCamping StoreGun ShopCanoe StoreKayak StoreClothing StoreBass Pro Shops
Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Bass Pro Shops is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Cabela's, RedHead, Lowrance, Under Armour, Columbia, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Bolingbrook Bass Pro Shops location now!

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bass Pro Shops
709 Janes Ave, Bolingbrook, IL
60440, United States

Hours

Reviews

4.4
4,306 reviews
5 stars
3,013
4 stars
724
3 stars
188
2 stars
107
1 star
274

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude or unhelpful, leading to frustration among customers.

Store Experience

Many customers enjoyed the store's atmosphere and selection of outdoor gear, but some reported issues with long wait times and understaffing, particularly in specific departments.

Product Availability

Customers noted a good variety of products, but there were complaints about items being out of stock and issues with online order pickups.

Pricing

Several reviews mentioned that prices are high, which may deter some customers from making purchases.
  • MM
    Mark
    3 days ago
    5.0
    Always friendly, always have a ton of things in stock here at this location great customer service ..
  • JM
    Justine Miller
    Jan 7, 2026
    3.0
    Tried to go see Santa and online advertised til 6. Got there at 5:15 and no Santa. Very disappointing. While we were there 2 other families showed up because they also said online said til 6pm.
  • OS
    Otylia Strama
    Dec 29, 2025
    5.0
    This bass pro shops is pretty nice! It can be overwhelming somtimes :,> but they have cool fish and Douglas dogs usually! So I recommend :3
  • DD
    Donata D'Agostino
    Dec 27, 2025
    2.0
    I frequent bass pro like 20+ times a year, bc I’m big into fishing. This is not a good time to visit bc the store is understaffed, employees are angry, and a lot of items are sold out. I was there yesterday, the employees were angry with the customers and your sale prices are not ringing up at the register. Debbie tried to disrespect me at the register, then her manger Nick came and gave her what she deserved. Now that was quick karma 🤣 Debbie pressing wrong buttons and blaming me, Nick is tired of her incompetence. Her attitude was disrespectful for no reason “are you using gift cards or rewards? ok give them to me, we will see” (me: we will see what?) and when the sale price didn’t ring up “why didn’t you tell me in the beginning, MA’AM!!!” she starts slamming buttons as hard as she can on the CC terminal. I was surprised by her behavior until Nick came by and gave her what she deserved, it was comical. Thanks Nick I laughed my way out, but don’t think I want bass pro gift cards anymore. I am giving 3 stars bc I have been met with kindness in the past.
  • RK
    Rey Kast
    Dec 16, 2025
    5.0
    Went into Bass Pro Shops as complete ice-fishing beginners with zero gear and very little knowledge. We were expecting to spend a lot and honestly weren’t sure where to start. Frank was absolutely awesome. He answered all of our questions thoroughly, explained everything in a way that actually made sense, and clearly has a real passion for fishing. He went above and beyond to make sure we were set up properly and felt confident in what we were buying. Because of Frank, the whole experience was stress-free and enjoyable. Huge shoutout to him — he made a big difference and is the reason we’ll be back.

Frequently Asked Questions About Bass Pro Shops

What types of products can I find at Bass Pro Shops in Bolingbrook?

Bass Pro Shops in Bolingbrook offers a huge selection of hunting, fishing, camping gear, clothing, shoes, and boots from top brands like Cabela's, Under Armour, Columbia, and more for the whole family.

What are the store hours for Bass Pro Shops in Bolingbrook?

Bass Pro Shops is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.