Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Aurora, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
An associate, Nancy, went the extra mile to pull my order together. Other associates were helpful, too. Give your longtime associates a raise. Excellent customer service!!!
JM
Joel Morrison
Apr 4, 2026
5.0
Amazing customer service. Employees were extremely attentive and kind!! Great clothes as well!
GA
Gina Arnott
Mar 25, 2026
5.0
We purchased the suit at JC Penny at Fox Valley Mall. We want to thank you the Cashier who assisted us his name was Hassaan FV (#0519) he was very helpful and went the transaction smooth. We truly appreciated his help.
NP
Nicholas P
Mar 9, 2026
1.0
I called this location and the associates seemed lazy. I asked if I could do an exchange for a size smaller but they said no. I have the receipt and it’s still under 60 days. No tags but I know they can just print out new tags, not rocket science. I’m not looking for a full refund, just simple exchanges. I can see why JC Penny is slowly dying out, they need to work on their customer service.
CP
Cynthia Padilla
Jan 18, 2026
1.0
Store is run down and management treats their employees bad.
What types of products can I find at the JCPenney in Aurora, IL?
You can find a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Aurora.
What are the operating hours for JCPenney at Fox Valley Shopping Center?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for convenient shopping.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments, and does not require cash only.
Is the JCPenney location in Aurora wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Where is the JCPenney store located in Aurora?
JCPenney is located at 4 Fox Valley Center in Aurora, Illinois, inside the Fox Valley Shopping Center.
Are there any beauty stores inside JCPenney at Fox Valley Center?
Yes, Sephora is located inside JCPenney offering makeup, skincare, and beauty products.
What dining options are available near JCPenney in Fox Valley Shopping Center?
Nearby dining options include Great Steak, an American fast food restaurant, and Surf City Squeeze, a smoothie, juice, and coffee shop.
Which stores near JCPenney offer children's clothing?
Nearby stores offering children's clothing are The Children's Place and 4 The Occasion located in the Fox Valley Center.
Is there a place nearby to grab coffee before or after shopping at JCPenney?
Yes, Gloria Jean's Coffees and Dunkin' Donuts are nearby coffee shops perfect for a break before or after your visit to JCPenney.
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