Brand Certified
JCPenney
3.9(1212 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
4 Fox Valley Ctr, Aurora, IL
60504, United States
Certified by JCPenney • Mar 01, 2026
(630) 851-6380
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/il/aurora/clothing-stores-aurora-il-1049.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Aurora, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
3.9
1,212 reviews
5 stars
562
4 stars
307
3 stars
167
2 stars
58
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff helpfulness, with some praising individual employees while others reported rudeness and unhelpfulness.
Store Condition
Many customers noted the store's rundown appearance, with issues like poor cleanliness, outdated decor, and inadequate air conditioning.
Checkout Experience
Frequent complaints about long checkout lines and insufficient staffing at registers, leading to frustrating shopping experiences.
Product Availability
Customers expressed disappointment with limited product selection and stock issues, particularly in specific departments.
Sales and Deals
Positive feedback on sales and discounts, with many customers appreciating the bargains available.
- CPCynthia PadillaJan 18, 20261.0Store is run down and management treats their employees bad.
- PHPhyllis HodoJan 6, 20261.0Didn't have what I was looking for.
- PGPetra GalvanJan 4, 20264.0Good bargains THEY NEED MORE ORGANIZED CLOTHING TO SELL MORE AND FASTER
- LCLinda CarsonDec 14, 20255.0Me and my grand babies took pictures and there was a lady there that was so helpful with taken the pictures on Saturday December 13 i appreciate her patience thank you soo much 💖
- MHMichelle HowardNov 30, 20253.0My experience at this JCP location was mixed. The product selection was good, and I was able to find what I needed. However, the long lines at checkout throughout the entire store were awful and really took away from the overall visit. This was my first time at this location, and I hope the checkout process improves.
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Aurora, IL?
You can find a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Aurora.
What are the operating hours for JCPenney at Fox Valley Shopping Center?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for convenient shopping.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments, and does not require cash only.
Is the JCPenney location in Aurora wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Where is the JCPenney store located in Aurora?
JCPenney is located at 4 Fox Valley Center in Aurora, Illinois, inside the Fox Valley Shopping Center.
Are there any beauty stores inside JCPenney at Fox Valley Center?
Yes, Sephora is located inside JCPenney offering makeup, skincare, and beauty products.
What dining options are available near JCPenney in Fox Valley Shopping Center?
Nearby dining options include Great Steak, an American fast food restaurant, and Surf City Squeeze, a smoothie, juice, and coffee shop.
Which stores near JCPenney offer children's clothing?
Nearby stores offering children's clothing are The Children's Place and 4 The Occasion located in the Fox Valley Center.
Is there a place nearby to grab coffee before or after shopping at JCPenney?
Yes, Gloria Jean's Coffees and Dunkin' Donuts are nearby coffee shops perfect for a break before or after your visit to JCPenney.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website