Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Aurora, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
1,199 reviews
5 stars
554
4 stars
304
3 stars
165
2 stars
58
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff helpfulness, with some praising assistance while others report rudeness and unhelpfulness.
Store Condition
Many customers noted the store's poor condition, including cleanliness issues and outdated facilities.
Product Availability
Customers expressed frustration over low stock levels and disorganization, particularly in the beauty and clothing sections.
Checkout Experience
Long wait times at checkout due to insufficient staffing were frequently mentioned, leading to customer dissatisfaction.
Sales and Deals
Positive feedback on sales and discounts, with many customers appreciating the value offered.
- GMGeorge michael4 days ago5.0Viv is so sweet and respectful! Made my experience wonderful thank you Viv!
- DPDeanna PetersonOct 22, 20255.0We bought some curtains and rods. The sales person helped us order more of the item we wanted and carried the rods to a cart for us. He was very helpful and courteous and the extra curtains we ordered delivered a few days later.
- VWVeronica WebbOct 13, 20251.0Had the worst experience ever at the Fox Valley location. Decided to stop by this location to pickup a few items for my son. After finding a few things that caught my eye, I headed to the register to pay. I asked one of the associates Manjula could she help me and she totally ignored my request. When I asked if I could speak to a manager she stated there was no active manager working that day, which I thought was absurd. Spoke to another associate who explained that wasn't true and proceeded to call for a manager per my request. Spoke to manager regarding my complaint. Needless to say, I wouldn't recommend this location for shoppers. Avoid at all cost.
- HShonorable secrets_Sep 13, 20252.0Hours have gone down can’t u stay open till 8-9? Even on Friday and Sunday nights
- KLKieran. C LearmondAug 29, 20254.0Communication between staff could be a little improvement in order to assist customers better
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Aurora, IL?
You can find a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Aurora.
What are the operating hours for JCPenney at Fox Valley Shopping Center?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for convenient shopping.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments, and does not require cash only.
Is the JCPenney location in Aurora wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Where is the JCPenney store located in Aurora?
JCPenney is located at 4 Fox Valley Center in Aurora, Illinois, inside the Fox Valley Shopping Center.
Are there any beauty stores inside JCPenney at Fox Valley Center?
Yes, Sephora is located inside JCPenney offering makeup, skincare, and beauty products.
What dining options are available near JCPenney in Fox Valley Shopping Center?
Nearby dining options include Great Steak, an American fast food restaurant, and Surf City Squeeze, a smoothie, juice, and coffee shop.
Which stores near JCPenney offer children's clothing?
Nearby stores offering children's clothing are The Children's Place and 4 The Occasion located in the Fox Valley Center.
Is there a place nearby to grab coffee before or after shopping at JCPenney?
Yes, Gloria Jean's Coffees and Dunkin' Donuts are nearby coffee shops perfect for a break before or after your visit to JCPenney.