Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Alton, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
871 reviews
5 stars
487
4 stars
214
3 stars
98
2 stars
36
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Selection
Customers appreciate the variety of products available, but some express disappointment with the limited stock and size options.
Pricing and Sales
Many customers enjoy the sales and discounts offered, although some feel prices can be high or misleading.
Store Condition
The store is generally described as clean and organized, but some reviews mention issues with stock levels and product availability.
- BJBrian JDec 26, 20254.0JCPenney is the last true department store at Alton Square Mall. They have good prices on clothes and shoes for men, women, and children. There is also a wide variety of other things to shop for like jewelry, towels, mattresses, pillows and many other items. I think they also still have a portrait studio as well.
- FRFrank RussellDec 14, 20255.0Love
- NKNorma KaceraNov 3, 20255.0I want to pay a compliment on your cashier Merit. Not only is she the friendliest person, she was very helpful explaining the coupons and helping some of us navigate technology. You definitely have an asset with this employee!! I shopped the Alton IL store on Sunday, November 2nd.
- LBLinda BehlmanmSep 10, 20253.0I came for curtains to match what I have. No 63" it black color in the store
- SGSandy GordonJun 9, 20195.0I can always find clothes there, they seem to understand women's needs, for example I could only find extremely short shorts everywhere else. There, I found just a little longer ones that fit great.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Alton, IL offer?
JCPenney offers apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is the JCPenney store located in Alton?
It is located at 150 Homer Adams Pkwy inside Alton Square Mall, Alton, IL 62002.
What are the JCPenney Alton store's hours of operation?
Monday to Thursday: 11:00 AM - 7:00 PM; Friday: 10:00 AM - 7:00 PM; Saturday: 10:00 AM - 9:00 PM; Sunday: 12:00 PM - 6:00 PM.
Does JCPenney Alton offer curbside pickup and free shipping?
Yes, JCPenney in Alton offers both free shipping and curbside pickup options.
Which brands and exclusive lines can I find at JCPenney Alton?
You can find brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, among others.
What payment methods does JCPenney Alton accept?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney Alton accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What other stores and services are nearby to JCPenney in Alton Square Mall?
Nearby places include Bath & Body Works, MasterCuts hair salon, GameStop, GNC, Famous Footwear, Macy's, and Olga's Kitchen.
How can customers use nearby transit and amenities to find JCPenney at Alton Square Mall?
Customers can visit Alton Square Mall, which hosts JCPenney along with services like the United States Postal Service and nearby eateries like Cookie Factory bakery, making it convenient to shop and access amenities.
Are there other retail options near JCPenney for clothing and shoes?
Yes, nearby you can find Ross Dress for Less, Maurices, Finish Line, Payless ShoeSource, and Hibbett Sports for a variety of clothing and shoe options.