JCPenney

4.2
785 reviews
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Business Details

800 S Randall Rd, Algonquin, IL
60102, United States
(847) 915-3267
https://www.jcpenney.com/locations/il/algonquin/clothing-stores-algonquin-il-2950.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Algonquin, IL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
800 S Randall Rd, Algonquin, IL
60102, United States

Hours

Reviews

4.2
785 reviews
5 stars
421
4 stars
207
3 stars
87
2 stars
34
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.

Store Cleanliness

Many customers noted that the store was clean and well-organized, contributing positively to their shopping experience.

Product Availability

Customers appreciated the variety and selection of products, although some noted issues with stock levels in specific departments.

Store Hours

Several reviews expressed frustration with the store's opening hours, particularly the late opening time of 11 AM.

Salon Experience

The salon received negative feedback regarding customer service and quality, with some customers expressing dissatisfaction with their hair services.
  • VP
    Victor Pena
    Dec 30, 2025
    5.0
    Very nice to see the progress of customer service
  • SS
    Stanze Smith
    Dec 23, 2025
    2.0
    Not clean, kinda empty and staff wasn't friendly when asked where I go for online pickups
  • AS
    Alexandra Szykowny
    Nov 26, 2025
    5.0
    I went to JC Penney yesterday I needed to purchase some bedroom drapes. I always find what I am looking for here. Just stop by to purchase winter curtains. They have a great selection to choose from reasonably priced too. The lady behind the counter was very helpful and I am happy I stopped by.
  • TT
    TRW
    Nov 24, 2025
    2.0
    The store plays thee most annoying music imaginable...Xmas music BEFORE Thanksgiving, ugh. And good luck finding an employee in the men's section! (Portrait studio woman was pleasant, though.)
  • JJ
    Juana
    Nov 14, 2025
    5.0
    The lady at the jewelry counter is an absolute sweetheart . Honestly I had no idea how to choose jewelry but she explained everything and now I have pieces I will remember forever😚🥹
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Frequently Asked Questions About JCPenney

What types of products does JCPenney in Algonquin, IL offer?

JCPenney Algonquin offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne, Okie Dokie, St. John’s Bay, and Arizona.

Does JCPenney Algonquin provide options for curbside pickup and free shipping?

Yes, this location offers both free shipping and curbside pickup services for your convenience.