I had such an incredible experience with Amanda at American Eagle last night. To be honest, I’ve always been a little apprehensive about shopping at American Eagle because it wasn’t a great experience for me when I was younger. I recently ordered several pairs of jeans online after seeing some styles I liked, but none of them worked out, so I went into the store planning to simply return everything and probably not shop there again.
Amanda completely changed that for me.
From the moment she started helping me, she was knowledgeable, patient, and genuinely invested. She explained the different fits, rises, and styles of jeans, walked me through tops and sizing, and even paid attention to what I was already wearing to help guide her recommendations. She made the entire experience feel comfortable and personalized instead of overwhelming.
I left not only keeping items, but buying more — and I even placed another online order the next morning because I felt so confident about the brand and the sizing. That is 100% because of Amanda.
She turned what I thought would be a quick return into a completely positive shopping experience. I can’t speak highly enough of her and truly hope she gets recognized for the way she shows up for customers.
BB
Blah Blah
Jan 24, 2026
1.0
Went today in the morning and employees definitely woke up on the wrong side of the bed, they never greeted, never asked if I needed help, nor smile the very least straight up dirty looks if you don’t like retail do not work at one. Will not be coming to this location again. 👎
LW
Linda West
Dec 28, 2025
2.0
today I came in and although I didn’t get greeted, I didn’t think too much of it . I was browsing and grabbed some stuff that I wanted to try on, workers would look at me but never once asked if I needed assistance ( there was maybe 3 other customers in the store) when I went up to one of them she kindly helped me out ( hence why I’m giving the 2 stars). Overall the customer service just was not great.
TM
T M
Nov 29, 2025
5.0
Went looking for gift ideas for my kids and had a great experience with Chloe who was super helpful. She was able to help me find items for both my teen boy and teen girl…even a few things for myself!
KH
Kimberly House
Nov 6, 2025
1.0
I was in this store and no other customers were. Both employees just looked at me and kept walking. No smile, no hi, nothing. I left. I’m not saying they need to help but a friendly hi welcome would go a long way so you don’t feel uncomfortable being in the store. I worked in customer service for 12 years, it’s not that hard just to acknowledge customers.
What products does American Eagle in Algonquin offer?
American Eagle offers a variety of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the store hours for American Eagle in Algonquin?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. Note holiday hours vary, with closures on 2025-11-27 and 2025-12-25.
Does American Eagle in Algonquin offer in-store pickup or delivery?
American Eagle offers in-store and curbside pickup services but does not provide delivery.
Where is the American Eagle store located in Algonquin?
The American Eagle store is located at 1908 Randall Road inside Algonquin Commons, Algonquin, IL 60102.
What payment options are accepted at American Eagle in Algonquin?
American Eagle accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I contact American Eagle in Algonquin?
You can contact the store by phone at +1 847-658-8914 or visit their website at https://storelocations.ae.com/us/il/algonquin/02055-1908-randall-road.html.
What nearby clothing stores are located around American Eagle in Algonquin Commons?
Nearby clothing stores include Hollister Co., PacSun, Aéropostale, francesca's, Express, Old Navy, Maurices, Apricot Lane Boutique, and The Children's Place, which offer a variety of apparel options for men, women, and children.
Are there nearby shoe stores near American Eagle in Algonquin Commons?
Yes, nearby shoe stores include Tillys, Vans, and DSW Designer Shoe Warehouse, providing options for footwear shopping along with your visit to American Eagle.
What health and wellness services are available near American Eagle in Algonquin Commons?
Near American Eagle, you can find Doctors of Optometry, LensCrafters for eyewear, Evolve Chiropractic for chiropractic and physical therapy, Prime IV Hydration & Wellness spa, European Wax Center for beauty treatments, COCO NAIL BAR, and Stretch Zone for physical therapy and home health care.
What is the American Eagle store's social media presence in Algonquin?
American Eagle Algonquin is present on Facebook as AmericanEagleOutfittersAlgonquinIL, Instagram @americaneagle, and Twitter @AEO for updates and promotions.
Brand Certified Facts from American Eagle
American Eagle partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: