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JCPenney

4.0
(701 reviews)

Business Details

1615 Pole Line Rd E, Twin Falls, ID
83301, United States
(208) 734-0804

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Twin Falls, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1615 Pole Line Rd E, Twin Falls, ID
83301, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.0
701 reviews
5 stars
345
4 stars
158
3 stars
112
2 stars
25
1 star
61
  • MB
    Mary-Ann Booysen
    Apr 17, 2026
    4.0
    Opens late but overall good
  • ST
    Sherie Taylor
    Jan 10, 2026
    5.0
    Always great customer service
  • SG
    Stephen Gaylord
    Jan 7, 2026
    1.0
    I ordered three dress shirts for work. This was my first and last time ordering from JCPenny in many years. Every step was rough, especially the ship-to-store process. I didn't receive a receipt email for my purchase. After chatting with customer service online, they provided me with my order number. My dress shirts arrived to the local store two weeks later. When I got to the store, their computers were not working properly. After being sent to a different checkout, I got my package of dress shirts. One of the shirts was a completely different size than what was ordered. After calling customer service, I was told JCPenny could not send the shirt that I ordered and a refund was my only option. The employees at the local Twin Falls store were helpful and professional, but the service by phone and online order fulfillment wasn't. I'll shop elsewhere.
  • MC
    Mud Creek
    Dec 27, 2025
    1.0
    Jewelry is junk. My husband bought earrings and bracelet. Paid plenty and it fell apart before I even got it on. Then taking it back was a nightmare and the people treated me horrible. Read the tags says Made in Thailand
  • MJ
    Mike Jones
    Dec 22, 2025
    5.0
    I enjoy going to JCPenney's because it's nostalgic for me.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Twin Falls offer?

JCPenney in Twin Falls offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Twin Falls?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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