Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Twin Falls, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed feedback on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and unprofessional.
Product Selection
Customers expressed dissatisfaction with the limited selection of clothing, particularly for larger sizes and professional women's attire.
Pricing and Sales
Many customers appreciated the sales and discounts available, although some found prices to be high even during promotions.
Store Experience
The store was generally noted as clean and organized, but there were complaints about long wait times at checkout and inconsistent store hours.
Inventory Issues
Several reviews mentioned low inventory levels and difficulty finding specific sizes or items.
EG
Elizabeth Graff
Oct 2, 2025
4.0
Got what I needed. Caught a 50% off sale, which was nice
It was everything you would expect from JC Penney
AO
Angela Olsen
Aug 9, 2025
1.0
Been around for a long time stuff isn't any better than it was 10 years ago and it's very expensive and I mean ridiculously expensive
RA
Robert Andreason
Jul 16, 2023
1.0
That's funny as it's advertised on their door open at 11:00 on Sunday you go there and the doors are locked at 11:22 still not open I can understand a few minutes but if you advertise one thing and you're not there and you come into town specially when we come in from 18 me out to get certain things from JCPenney I'm reevaluating whether I want to shop there or not.
What types of products does JCPenney in Twin Falls offer?
JCPenney in Twin Falls offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Twin Falls?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping at the Twin Falls location.
Which payment methods does JCPenney in Twin Falls accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Twin Falls wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I find any beauty products or skincare at JCPenney Twin Falls?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals at the Twin Falls store.
What are some nearby stores where I can find vitamins or supplements after visiting JCPenney?
After shopping at JCPenney, you can visit nearby stores like GNC Live Well and GNC for vitamins and supplements.
Are there other clothing and shoe stores near JCPenney in Magic Valley Mall?
Yes, nearby clothing and shoe stores include Torrid, Daily Thread, Journeys, Tradehome Shoes, Shoe Dept., rue21, and Foot Locker.
What food and refreshment options are near JCPenney in Twin Falls?
You can enjoy nearby dining options such as Five Guys for burgers, MICR - My Ice Cream Roll for ice cream, and Orange Julius for smoothies and juices.
How can I contact JCPenney in Twin Falls for questions or assistance?
You can call them at +1 208-734-0804 or toll-free at +1 800-322-1189.