Brand Certified
JCPenney
4.0(700 reviews)
Certified by JCPenney • Mar 08, 2026
Business Details
1615 Pole Line Rd E, Twin Falls, ID
83301, United States
Certified by JCPenney • Mar 08, 2026
(208) 734-0804
Certified by JCPenney • Mar 08, 2026
https://www.jcpenney.com/locations/id/twinfalls/clothing-stores-twinfalls-id-2275.html
Certified by JCPenney • Mar 08, 2026
About
Certified by JCPenney • Mar 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Twin Falls, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 08, 2026
Hours
Certified by JCPenney • Mar 08, 2026
Reviews
4.0
700 reviews
5 stars
345
4 stars
157
3 stars
112
2 stars
25
1 star
61
- STSherie TaylorJan 10, 20265.0Always great customer service
- SGStephen GaylordJan 7, 20261.0I ordered three dress shirts for work. This was my first and last time ordering from JCPenny in many years. Every step was rough, especially the ship-to-store process. I didn't receive a receipt email for my purchase. After chatting with customer service online, they provided me with my order number. My dress shirts arrived to the local store two weeks later. When I got to the store, their computers were not working properly. After being sent to a different checkout, I got my package of dress shirts. One of the shirts was a completely different size than what was ordered. After calling customer service, I was told JCPenny could not send the shirt that I ordered and a refund was my only option. The employees at the local Twin Falls store were helpful and professional, but the service by phone and online order fulfillment wasn't. I'll shop elsewhere.
- MCMud CreekDec 27, 20251.0Jewelry is junk. My husband bought earrings and bracelet. Paid plenty and it fell apart before I even got it on. Then taking it back was a nightmare and the people treated me horrible. Read the tags says Made in Thailand
- MJMike JonesDec 22, 20255.0I enjoy going to JCPenney's because it's nostalgic for me.
- BSBeth SiglerDec 16, 20251.0Wow, customer service is a thing of the past!!! To get a discount you have to scan a code and then a young man has to have access to your phone to get the discount! Just give me the discount already! Then said employee takes your phone to scan the discount, checks you out and doesn’t give your phone back. Shoves your bag back at you after paying and keeps your phone! Walk out of the store and nobody cares that they have the phone! Drive home 30 minutes and realize your phone is missing, call The store and nobody is available to answer! Try every extension available and no answer, drive 30 minutes back and said employee says he never saw your phone! FYI, he was looking at his own phone and said “I Never saw your phone” and he scanned the phone ! Wow JC Pennys do better!! I’m done shopping at your store! I’ve spent thousands at your store over the past 30 years!?No more!! The disrespect is astounding! Shame on you…Twin Falls already has a lack of retailers, I guess your next! Hello Amazon!!!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Twin Falls offer?
JCPenney in Twin Falls offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Twin Falls?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping at the Twin Falls location.
Which payment methods does JCPenney in Twin Falls accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Twin Falls wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I find any beauty products or skincare at JCPenney Twin Falls?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals at the Twin Falls store.
What are some nearby stores where I can find vitamins or supplements after visiting JCPenney?
After shopping at JCPenney, you can visit nearby stores like GNC Live Well and GNC for vitamins and supplements.
Are there other clothing and shoe stores near JCPenney in Magic Valley Mall?
Yes, nearby clothing and shoe stores include Torrid, Daily Thread, Journeys, Tradehome Shoes, Shoe Dept., rue21, and Foot Locker.
What food and refreshment options are near JCPenney in Twin Falls?
You can enjoy nearby dining options such as Five Guys for burgers, MICR - My Ice Cream Roll for ice cream, and Orange Julius for smoothies and juices.
How can I contact JCPenney in Twin Falls for questions or assistance?
You can call them at +1 208-734-0804 or toll-free at +1 800-322-1189.
Brand Certified Facts from JCPenney
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Certified March 08, 2026Yext Knowledge Graph
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