The store is consistently reported as clean and well-organized by many customers.
Pricing Issues
Several customers expressed concerns about inconsistent and high pricing compared to other thrift stores, with some items being overpriced for their condition.
Staff Experience
While many reviews mention friendly and helpful staff, there are also reports of poor customer service and rude interactions with management.
Product Variety
Customers appreciate the variety of items available, including quality clothing and unique finds, although some mention that the selection can be hit or miss.
Community Impact
The store is recognized for its mission of providing affordable goods and meaningful employment, contributing positively to the local community.
LC
Lysje Christiansen
Nov 7, 2025
3.0
I love DI, and I normally have such great experiences. This DI was mostly good. The only issue is we found a charcoal grill for $25. I've managed a store that sells used items, and usually stores like this are good that if you can find the exact same item for cheaper (which I did, I found it locally for $18.99 brand new, and I showed it to the manager on duty). I asked if they could go any cheaper because I like supporting the DI. The manager was very abrupt and just said, "Well, go buy it there then." I was a bit taken back by the abruptness and rudeness. This was my first interaction with the man, so maybe he was having an off day, which is why I chose a 3 star and not a 1. But maybe this can be a good training for employees that at a minimum, you should probably price match your USED items for at least the same price or even 10-20% cheaper. I mean, the items are donated.... The box it came in looked like it had oil stains on it as well.... Anyways, don't expect a price match here. I don't remember the name of the man, but he was a heavier set gentleman and bald. The cashier was super friendly and pleasant and apologized. She was so sweet and professional. She has red hair, if I remember correctly. Very nice girl!
HF
H F
Oct 8, 2025
4.0
The store is always clean and the staff are friendly. Sometimes things are priced beyond their value but I often I find great things. One of my favorite thrift stores in the area
EE
Eran Eran
Sep 3, 2025
2.0
Overpriced, usually broken, unreturnable, usually unhelpful staff, yet I continue to donate there hoping maybe it helps someone. Consider some reform.
RC
Rexburg Chamber
Aug 6, 2025
5.0
Deseret Industries is a valued member of the Rexburg Area Chamber of Commerce, providing affordable goods and meaningful employment and training opportunities for our community. Their store offers a wide variety of quality items, and their mission of service and support makes a lasting impact on local lives. We appreciate their dedication to helping individuals grow and succeed, and we’re proud to have Deseret Industries as part of our local business family.
ZA
zack ashcraft
Jul 22, 2025
5.0
I need to propose! Can I get a ring here? Zack signing off
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What are the regular operating hours of Deseret Industries Thrift Store & Donation Center in Rexburg?
The store is open Monday from 9 AM to 6 PM, Tuesday through Saturday from 9 AM to 7 PM, and is closed on Sundays.
Does Deseret Industries Thrift Store & Donation Center have different hours for donations?
Yes, donation hours may differ from store hours, so it's best to check with the store for specific donation times.
What types of merchandise can I find at Deseret Industries Thrift Store & Donation Center?
The store offers used clothing and home goods as well as new items like bedding and furniture.
Which payment methods are accepted at Deseret Industries Thrift Store & Donation Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Deseret Industries Thrift Store & Donation Center involved in any job training or social services?
Yes, the store provides job training and functions as a charity and social services organization, offering career and vocational counseling.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can reach them by phone at +1 208-356-0066 or by email at hello@deseretindustries.org.
What are the holiday hours for Deseret Industries Thrift Store & Donation Center?
The store is closed on November 27 and December 25, open regular hours on November 28, and open from 9 AM to 3 PM on December 24 and 31.
What nearby places can I visit before or after shopping at Deseret Industries in Rexburg?
You might enjoy dining at nearby restaurants like Denny's, KFC, Wendy's, or Mandarin Restaurant, or visit entertainment like Teton Lanes bowling alley.
Are there any nearby services useful for visitors to Deseret Industries?
Yes, nearby services include Idaho Central Credit Union and Westmark Credit Union for banking, and Upper Valley Veterinary Clinic for pet care.
Can I find automotive-related businesses near Deseret Industries Thrift Store & Donation Center?
Yes, nearby are AutoZone for parts and repair, Grease Monkey for oil changes and tire services, and Exxon gas station for fueling needs.